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Avaya 700426711 Quick Reference page 3

Deskphone edition

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Answering and Making a Call
Answering a Call
1. Answer an incoming call in one of the following ways:
If you are not on another call
If you are on another call
Making a Call
1. Lift the handset, press Speaker, or select an available line and press OK.
2. Dial the number you want to call.
Putting a Call on Hold
1. Press Phone to view the main Phone screen, if necessary.
2. Select the line you want to put on hold.
3. Press Hold.
4. Press Resume to retrieve the call.
Transferring a Call
1. From the Phone screen, select the line you want to transfer.
2. Press Transfer.
3. Dial the telephone number, or call the person from the Contacts list, or call the person from
the Call Log list.
4. Press Complete to transfer the call.
Conference Calls
Setting up a conference call
1. From the Phone screen, select your active call.
2. Press Conf.
3. Dial the telephone number, or call the person from the Contacts list, or call the person from
the Call Log list.
4. Press Join to add the person to the existing call.
Adding a person on hold to a conference call
1. From the Phone screen, select your active call.
2. Press Conf.
3. Select the call on hold that you want to add to the conference.
4. Press Resume to take the call off hold.
5. Press Join to add the person to the conference call.
Dropping a person from a conference call
1. From the Phone screen, select your active call.
2. Press Details.
3. Select the person you want to drop.
4. Press Drop.
Option
Description
Lift the handset, or press Speaker to answer
using the speakerphone, or press Headset
to answer using the headset.
From the Phone screen, scroll to the line with
the incoming call and press Answer or OK.

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