Introduction; What's New In Readivoice V2.56.0; Windows Operator Production Availability - Polycom ReadiVoice Release Note

1 Introduction

These release notes describe the new and enhanced features in the ReadiVoice v2.56.0 software. They also
document the important issues resolved in and the known limitations of this release.
Thoroughly review these release notes prior to installing or upgrading this product. A more up-to-
date version of these release notes may be available. Please contact your account manager to
verify that you have the most recent version.
If you have questions or require more information about this release, please contact Polycom Product
Management at 1-888-447-1087, ext. 5003, or 1-303-223-5003, or Polycom Global Services (Customer Support)
at 1-800-827-7782 or 1-303-223-5223.

2 What's New in ReadiVoice v2.56.0

ReadiVoice v2.56.0 is feature release. The following table lists the new features in this release.

Windows Operator Production Availability

Windows Operator Link to Provisioning
Multiple Subscriber Access Numbers PSPI Call
ACM Applications Accessing CDR Data
Note: ReadiVoice v2.56.0 is only available for ReadiVoice PSTN systems. ReadiVoice IP on InnoVox 4000 media servers is
supported with ReadiVoice v2.53.x.
This section describes each new feature in detail. Section 3 describes the enhancements to existing features.
Section 3 describes other enhancements and changes.
The sections below address the new features and functions. Where appropriate, each section includes:
•
Feature description
•
Information about provisioning, configuration, and implementation
•
Voice prompts added or modified
•
Database, PSPI, and CDR changes
•
Conferencing API (MAPI, Java and XML) changes
Note: If a feature section doesn't include a specific subtopic, such as "Voice Prompts," there are no changes of that type
associated with the feature.
2.1 Windows Operator Production Availability
Feature Description
The Windows Operator is made available to all customers in this release. The Windows Operator has all of
the functionality of the browser-based Java Operator. However, unlike the Java Operator, the Windows
Operator can connect to up to three ReadiVoice servers, so an operator can perform tasks for multiple
3725-70002-009G2
Confidential and Proprietary
Feature/Enhancement
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ReadiVoice v2.56.0 Release Notes
Polycom, Inc.