LG FH15GP Series Owner's Manual page 42

N
A strange odor
comes out from
the air outlet as
well as the filter.
The dust
concentration
levels are
different between
the product and
the LG ThinQ
app.
Symptom
Did you purchase the
product recently?
Is the product used in a
place with a lot of smoke or
odors?
Does the filter have a bad
smell?
Is it in an environment where
food is prepared?
Is it a humid environment?
Are you looking at the same
type of dust particle?
Cause
• This is the odor of activated
charcoal, and is not harmful.
This is similar to the odor you
may experience in a brand new
car. It will go away within a day
after use.
• If the air purifier is operated
after an air freshener, diffuser,
or scented candle has been
used, or interior work or
wallpaper replacement have
occurred, the filter may absorb
and emit the odor. Ventilate
the room first before using the
product.
• The filter replacement
frequency may differ depending
on the usage environment. If
there is an odor, replace with a
new filter.
• If you use the product for a
long period of time where you
cook or broil fish/meat, the filter
lifespan may be significantly
decreased.
• If possible, open a window for
ventilation while cooking, and
use the product to remove the
odor left after the ventilation.
• The filter may emit an odor if used
in a humid environment. Dry the
filter in sunlight before use.
• Make sure that the levels of
the PM1.0/PM2.5/PM10 dust
are displayed consistently
between the LG ThinQ app
and your product.
• A difference in values could
be caused by the difference in
update time between the LG
ThinQ app and the product.
EN
Remedy
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