Canon imagePRESS P400 Service Manual page 36

• Verify all functionality by using the motherboard replacement dongle to enter Test Mode. (Test Mode is not indicated on the
printer control panel, but is entered once you power on with a new motherboard installed and the motherboard replacement
dongle is installed on a USB port).
Test Mode is a temporary state that allows you to make sure that the motherboard solves the problem that you are
troubleshooting.
Test Mode is exited automatically when you expend the motherboard replacement dongle to transfer options to the new
motherboard (see "Entering Test Mode" on page
NOTE:
Features of Fiery Impose-Compose are not available while in Test Mode.
• If the new motherboard solves the problem that you are troubleshooting, use the motherboard replacement dongle to transfer
options to the new motherboard.
If you determine while in Test Mode that the problem you are troubleshooting was not fixed by installing a new motherboard,
do not expend the motherboard replacement dongle to transfer options to the new motherboard (described below), do not
install system software, and do not replace the storage device.
Reinstall the old motherboard and return the new motherboard and the unused motherboard replacement dongle to inventory.
You may then perform additional service and troubleshooting procedures.
Transferring options (for example, Fiery Automation Package, Fiery Color Right Package, Premium Edition, if applicable)
expends the motherboard replacement dongle. For details, see
WARNING:
Do not transfer options to the new motherboard prematurely. Do so only after you verify the new motherboard in Test Mode.
Remember that once options are transferred to the new motherboard using the motherboard replacement dongle, the
motherboard is customized and cannot be used in another system.
● Entering Test Mode
Use the following procedure to verify that the system functions properly after installing a new motherboard.
Enter Test Mode and verify the system
NOTE:
This procedure assumes that the imagePRESS Server is powered off, you have installed a new motherboard, and that you have
reassembled the imagePRESS Server and attached external cables.
1. Make sure the imagePRESS Server is connected to the printer.
2. Locate the motherboard replacement dongle provided with the new motherboard and connect it to a USB port.
3. Remove all USB devices that may be currently connected to any other USB port.
Reconnect other dongles and USB devices only after you verify that the imagePRESS Server starts up successfully in Test
Mode.
4. Power on the imagePRESS Server and allow it to boot without interruption.
At this point the imagePRESS Server is in Test Mode, so you can verify that the new motherboard solves the problem that
you are trying to troubleshoot.
5. If an error message is displayed indicating that the imagePRESS Server is locked, do the following:
1. Start a web browser.
2. Enter the URL or IP address shown in the error message.
3. Enter the passphrase which was used to enable the Fiery User Data Encryption and click Submit.
NOTE:
Ask the site administrator for the passphrase used for the Fiery User Data Encryption.
You have five attempts to enter the passphrase. If you fail five times, you can select either of the following:
• Reset all user data: The imagePRESS Server will be reset to the factory default.
All the user data will be erased and the custom settings will be reset to default. Selecting this option will automatically
start the recovery process.
• Reboot Fiery: The imagePRESS Server will reboot and you are allowed to enter the passphrase another five times.
If you select this option, repeat from step 4
6. Print the imagePRESS Server Test Page.
30).
"Entering Test Mode" on page
30
3. REPLACING PARTS
30.