Warranty Information - Plextor PX-40TSe Operation Manual

Warranty Information

PLEXTOR CORP. ("PLEXTOR") warrants your UltraPleX 40max or UltraPleX Wide
CD-ROM drive against a
period of two years following its date of purchase. In the event this product is found to be
defective within the warranty period, PLEXTOR will, at its option, repair or replace the
defective CD-ROM drive.
This warranty is void if: a) the drive is operated or stored under abnormal use and
maintenance conditions; b) if the drive is repaired, modified, or altered, unless such repair,
modification, or alteration is expressly authorized in writing by PLEXTOR; c) if the drive is
subject to abuse, neglect, lightning strike, electrical fault, improper packaging, or accident; d)
if the drive is installed improperly; or e) if the serial number of the drive is defaced or missing.
PLEXTOR will not, under any circumstances, be liable for direct, special, or
consequential damages such as, but not limited to, damage or loss of property or equipment,
loss of profits or revenues, cost of replacement goods, or expense or inconvenience caused
by service interruptions. Under no circumstances will any person be entitled to any sum
greater than the purchase price paid for the drive.
To obtain warranty service, you may contact PLEXTOR's Technical Support
Department by calling 800-886-3935. They will attempt to diagnose and correct your
problem by phone. If the drive does not function properly, they will issue a Return Material
Authorization (RMA) number. You may be asked to furnish proof of purchase to confirm that
the drive is still under warranty.
UltraPleX CD-ROM drives returned to PLEXTOR must be securely packaged and
shipped postage prepaid. All product returns must be authorized in advance by PLEXTOR's
Technical Support Department. Authorization is confirmed by issuance of the RMA number,
which must be written prominently on the outside of the box in which the defective drive is
returned to PLEXTOR.
86
ULTRAPLEX 40X OPERATION MANUAL
ny defect in material and workmanship, under normal use, for a