Plextor PX-40TSe Operation Manual

Plextor PX-40TSe Operation Manual

Internal/external cd-rom drives

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Model PX-40TSi Internal and PX-40TSe External
Model PX-40TSUWi Internal and PX-40TSUWe External
Operation Manual
December 1998

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Table of Contents
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Summary of Contents for Plextor PX-40TSe

  • Page 1 Model PX-40TSi Internal and PX-40TSe External Model PX-40TSUWi Internal and PX-40TSUWe External Operation Manual December 1998...
  • Page 2 The laser beam emitted from the optical pickup is invisible. Accordingly: Do not open the optical pickup housing, and obtain service only from Plextor-authorized personnel. CAUTION To disconnect the CD-ROM drive from an electrical current, pull out the power plug.
  • Page 3 CD-ROM Drives PX-40TSi Internal PX-40TSe External PX-40TSUWi Internal PX-40TSUWe External Operation Manual...
  • Page 4 Plextor reserves the right to make improvements in the products described in this manual at any time without prior notice. Plextor makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
  • Page 5: Table Of Contents

    Table of Contents 1. Introduction ....... 1 2. Box Contents ......3 Internal Drives .
  • Page 6 Appendix: Windows 95/98 Installation Guide ..69 About Plextor ....... . 84 Warranty Information .
  • Page 7: Introduction

    Thank you for purchasing either Plextor’s UltraPleX 40max or our UltraPleX Wide. Both are 17/40 speed CAV CD-ROM drives meant for the professional and power The UltraPleX family of drives are the most reliable and highest performing user. CD-ROM drives available. The UltraPlex 40max represents the pinnacle of achievement for standard 50-pin, 8-bit SCSI interface CD-ROM drives.
  • Page 8 CHAPTER 1 — Introduction For those of you with PCs, the installation process may seem a bit complicated. However, Windows 95/98 has improved things. Apple people have it easy. But no one should worry. Our manuals have successfully walked millions of customers through the installation process, including those who previously had lived in mortal terror of the innards of their computers.
  • Page 9: Box Contents

    YOUR OBJECTIVE: YOUR METHOD: What you find in your Plextor box depends on two factors: 1) What configuration you purchased; and 2) What the company that sold you the box put in — or took out — while it was in their possession.
  • Page 10: Internal Drives

    CHAPTER 2 — Box Contents Use the following tables to check the contents of your box: UltraPleX Internal Drives CD-ROM drive Plextor Manager software SCSI interface board & installation guide* Audio cable* SCSI cable* Plextor operation manual Warranty registration card...
  • Page 11: External Drives

    UltraPleX External Drives CD-ROM drive Plextor Manager software SCSI interface board & installation guide* Audio cable* SCSI cable* Plextor operation manual Warranty registration card Mac device drivers manual & disk* * Please see Chapter 13, page 66, for locations to purchase additional or replacement accessories.
  • Page 12: A Gentle Reminder

    Therefore, please ship your drive in the safest manner possible. We believe your drive will be most secure if it is shipped in a Plextor box. We hope you will never have to ship your drive back to us. If you do, we hope you will send it packaged in a Plextor box.
  • Page 13: What Else Do I Need

    YOUR OBJECTIVE: YOUR METHOD: If you are a PC owner and you purchased a Plextor box labeled “Drive with SCSI Interface Kit,” your needs are simple: none. Everything you need to successfully install and operate your UltraPleX CD-ROM drive is included in the box you purchased.
  • Page 14 NOTE: The UltraPleX Wide external drive uses high-density 68-pin connectors — so called “wide” connectors. If you have an external Plextor CD-ROM drive, you will be able to include it in your daisy chain of other external SCSI peripherals with a SCSI cable.
  • Page 15: Precautions

    Please read this manual carefully and keep it handy for easy reference. Use this manual for installation, operation, and troubleshooting. See your dealer or call Plextor’s Technical Support Department should your drive require repair or service. Do not put your computer monitor (or any other device weighing more than 30 lbs.) on top of the UltraPleX external drive.
  • Page 16: Drive Features

    YOUR TASK: YOUR OBJECTIVE: YOUR METHOD: UltraPleX Drive—FRONT PANEL (Int./Ext.) Door Closed Front Door Headphone Jack Volume Control Front Door: Attached to tray drawer. Tray Drawer: Insert disc after opening tray drawer. Press eject button to close. Emergency Eject Hole: Insert paper clip, or other thin, rigid object to eject tray if automatic eject button Stop/Eject Button: Push to eject.
  • Page 17: Ultraplex 40Max Internal Drive-Rear Panel

    DISC Indicator: Green when power is on and disc is inserted. OFF if no inserted. Volume Control: Controls volume of headphone jack. This control has no effect on the rear panel audio outputs. Headphone Jack: Stereo mini-jack for headphones and powered speakers. UltraPleX 40max Internal Drive—REAR PANEL Jumpers Audio Output Connector...
  • Page 18 CHAPTER 5 — Drive Features Audio Output Connector: Outputs stereo analog signal. Use to connect to soundboard or audio amplifier. Use standard MPC-3 type, 4-pin connector. Jumpers: Use to select SCSI ID number, parity, termination, test, block size, or eject lock.
  • Page 19: Ultraplex 40Max External Drive-Rear Panel

    UltraPleX 40max External Drive—REAR PANEL SCSI Interface Connector In and Out DIP Switches: Use to select parity, term, test, block size, and eject lock options. Leave these switches at their factory settings unless one or more of the following pertain to you: Termination: Review Chapter 7 to determine if you need to turn your terminator switch off.
  • Page 20: Ultraplex Wide External Drive-Rear Panel

    CHAPTER 5 — Drive Features UltraPleX Wide External Drive—REAR PANEL SCSI Interface Connector In and Out DIP Switches: Use to select parity, term, test, block size, and eject lock options. Leave these switches at their factory settings unless one or more of the following per- tain to you: Termination: Review Chapter 7 to determine if you need to turn your terminator switch off.
  • Page 21: Drive Switch/Jumper/Dial Settings

    Your UltraPleX CD-ROM drive needs to be flexible enough to work with a variety of computer systems (PC, Apple, Sun, Silicon Graphics, Linux, etc.) that can use SCSI peripherals. To provide this flexibility, Plextor gives its customers options for drive setting prior to installation. On an internal drive, settings are determined by the position of jumpers on the jumper block at the rear of the drive.
  • Page 22: Internal Drives

    CHAPTER 6 — Drive Switch/Jumper/Dial Settings Chapter 8: Hardware Installation. (Take our word for it, most of you can now skip to Chapter 8.) Internal Drives Factory Setting of Jumper Block The functions shown are ON if the jumpers are installed and OFF if the jumpers are removed.
  • Page 23: Scsi Id Number

    SCSI peripherals, however, it is necessary to set each peripheral to a unique SCSI ID number. If you bought a Plextor kit with a SCSI interface board, both the drive and the board are SCAM compliant. This means each time you turn on your computer, the drive will internally reset its SCSI ID to avoid any conflict.
  • Page 24 CHAPTER 6 — Drive Switch/Jumper/Dial Settings Changing the SCSI ID: The SCSI ID number of the PX-40TSi is determined by the placement of jumpers on Pins 1, 2, and 3. To find the location of Pin 1, Pin 2, and Pin 3, refer to the jumper diagram on page 16.
  • Page 25: External Drives

    SCSI ID rotary dial. The drive will arrive with its SCSI ID set to 3. The rotary dial and DIP switches are set by the factory as shown below: Px-40TSe Px-40TSUWe Changing the SCSI ID Using the blade of a screwdriver, rotate the dial’s arrow to a different SCSI ID...
  • Page 26: Other Switch/Jumper Settings

    Check your device driver manual for instructions on how to issue a software eject command. The media lock and eject functions can also be controlled by Plextor Manager software. ULTRAPLEX 40X OPERATION MANUAL...
  • Page 27: Termination

    This should not be confused with termination itself. Termination power can and should be provided by at least one device attached to your SCSI host adapter. Your Plextor drive automatically supplies termination power. Any additional devices supplying termination power will not cause any problems.
  • Page 28: Internal Termination

    CHAPTER 7 — Termination your UltraPleX, you must disable or turn OFF the UltraPleX’s termination using the following instructions: The UltraPleX internal drive is shipped from the factory with its termination enabled (ON). To disable termination, remove the jumper from the termination pins on the back panel of your drive.
  • Page 29: Hardware Installation

    You must use a hardware link that enables your drive to “talk” with the rest of your computer. Plextor's UltraPleX drives use a SCSI interface as their link. If you own a PC, there are four ways in which you can make the SCSI connection: 1) Use a separate SCSI interface board.
  • Page 30 CHAPTER 8 — Hardware Installation 4) If you have an external drive and a portable computer with a PCMCIA slot (Type II or III), use a PCMCIA-to-SCSI card. This is a small, credit-card size device that plugs into the PCMCIA slot. It too is convenient, but many of these provide less performance than a direct connection to a 32-bit SCSI interface board.
  • Page 31: Board Installation

    YOUR TASK: YOUR OBJECTIVE: YOUR METHOD: Let us point out that this is a CD-ROM drive installation and operation manual — it is not a SCSI interface board operation manual. Unless you purchased a SCSI interface board (and its accompanying manual) bundled in the same box with an UltraPleX drive, we have no way of knowing which type of board you elect to use.
  • Page 32 Plextor provides only 32-bit PCI SCSI interface boards with its UltraPleX SCSI card bundles. Be sure to use the correct slot (16-bit slots are longer than 32-bit slots).
  • Page 33 CHAPTER 8 — Hardware Installation Once you have successfully inserted the board, fasten it in place using the cover plate screw that you removed earlier. PCI Board ULTRAPLEX 40X OPERATION MANUAL...
  • Page 34: Drive Positioning

    CHAPTER 8 — Hardware Installation YOUR TASK: YOUR OBJECTIVE: YOUR METHOD: The UltraPleX may be installed either horizontally or vertically. If installed vertically, make sure that the eject button is positioned near the top of the drive. Doing so will ensure that your drive will perform as specified. Internal Eject Button UP Vertical...
  • Page 35: Mounting An Internal Drive

    The drive can be mounted directly into your computer. CAUTION: Do not mount your drive in your computer using screws other than those supplied by Plextor. You may damage the drive if you insert screws that are too long.
  • Page 36 You will find that four screws were supplied with your drive. Use only these screws to attach the mounting rails. Using screws other than those supplied by Plextor could damage the drive or strip the threads. Check the positioning of the rails by sliding the drive into the bay before you connect any cables.
  • Page 37 Cable Connections You must make a minimum of two cable connections to your CD-ROM drive. A third cable connection need be made only if you are using a soundboard in your computer. The two cable connections that you must make are: 1) SCSI cable 2) power cable Audio Connector...
  • Page 38 CHAPTER 8 — Hardware Installation Double-check your work; you must ensure the side of the SCSI cable with the red stripe is matched to Pin 1 on the interface board and on the drive. The easiest way to install your SCSI cable is to plug it into the SCSI connector on the rear panel of the drive before you insert the drive into your computer.
  • Page 39: External Drive Installation

    a hurry to get started, you can probably unplug the power connector from your 5.25" floppy drive (if you have one) and plug it into your CD-ROM drive. You will be able to use your drive until you have the opportunity to buy a “splitter” or “Y-connector”.
  • Page 40 SCSI Interface Board Personal Computer Mac Connection (rear view of Mac) ULTRAPLEX 40X OPERATION MANUAL SCSI Cable Secure to controller by pushing gently until cable “snaps” into place. PX-40TSe Rear Panel AC Power Supply Plugs into (above) SCSI Cable Plugs into...
  • Page 41 If you are installing more than one UltraPleX external drive (or one UltraPleX and other external SCSI peripherals), connect them as shown below: NOTE: Performance of SCSI devices may suffer if total cable length in daisy chain plus cabling in external case exceeds 1.5 meters. Assume cabling in external case equals about 20 cm when adding up total cable length.
  • Page 42: Regarding Soundcards And Audio Cables

    UltraPleX. Audio Cables Plextor provides audio cables in those kits which also include SCSI controllers because we are assuming this will be the primary, and possibly the first, SCSI CD-ROM in your system. Our “bare drive” kits include no cabling. Please see page 66 for sources of audio cables.
  • Page 43 The following diagrams show where the SCSI cable and audio cable need to be connected to your internal CD-ROM drive: Soundboard, SCSI Interface, and Power Supply CHAPTER 8 — Hardware Installation Audio Connector Power Connector SCSI Connector ULTRAPLEX 40X OPERATION MANUAL...
  • Page 44: Software Installation

    Plextor’s Technical Support Department. • For Windows 95/98 installation: Windows Installation guide in the Appendix, page 69. • For Windows DOS/Win 3.1 installation: Plextor Manager manual or Readme file. • For Apple computer users: refer to your Mac manual. • For PC users with IBM OS/2: page 39.
  • Page 45: Os/2

    The CD-ROM drive should automatically be detected. In the event that the CD-ROM drive is not seen, please go to the CD-ROM Drive field, select Texel/Plextor 3024/5024, 3028/5028, 4PleX. Then, select Install and insert the OS/2 floppy disks when requested.
  • Page 46: Windows Nt 4.0 (And Below)

    As an alternative, you can boot the system to DOS from a floppy. The contents for this floppy may be available on Plextor’s web site (www.plextor.com) by the time you read this. Please check this first. If you do not locate the files on our web site, contact Technical Support by following the instructions in Chapter 13.
  • Page 47 As an alternative, you can boot the system to DOS from a floppy. The contents for this floppy may be available on Plextor’s web site (www.plextor.com). Please check this first. If you do not locate the files on our web site, contact Technical Support by following the instructions in Chapter 13.
  • Page 48: Using Cd-Rom Discs And Trays

    Using CD-ROM Discs YOUR TASK: YOUR OBJECTIVE: YOUR METHOD: Tray Loading and Operating 1) While the drive is powered up, push the Eject button. The tray drawer will slide out in 2–3 seconds. 2) Lay the bare CD into the depression in the tray, label side up. If the drive is mounted in the horizontal position and the CD lays flat in the drive, you do not need to use the clips in the tray.
  • Page 49: Cleaning The Disc

    CHAPTER 10 — Using CD-ROM Discs and Trays Cleaning the Disc If the disc is merely dusty, you may use a commercially available dust removal spray such as Dust-Off or Vari-Air to blow dust particles off the disc. After removing the dust particles, you may wipe the disc using a clean, soft cotton cloth.
  • Page 50: How To Play Audio Cds On Your Drive

    CD-ROM drive. 2) For PC users, unique and powerful audio utilities are provided with Plextor Manager software. Version 1.7 and later of Plextor Manager even allows you to access CD-Audio tracks as though they were .WAV files. These can be played without analogue audio connections to your soundcard.
  • Page 51 PLEASE NOTE: The volume control on the front panel of your drive adjusts only the sound level of the headphone jack. It has no impact on the volume level of the rear panel audio outputs. Plextor Manager software can control volume level of the signal from the rear panel audio outputs.
  • Page 52 CHAPTER 11 — How to Play Audio CDs on Your Drive PX-40TSe (External) (To Audio Out) Audio Amplifier Audio Input RCA-Type Plugs ULTRAPLEX 40X OPERATION MANUAL...
  • Page 53: Troubleshooting

    Attempt to prevent problems before they occur. Quickly fix, on your own, many simple problems rather than wait for assistance from a Plextor representative. YOUR METHOD: Read this entire section. Many of the problems discussed happen only rarely. Many may seem as if they do not pertain to you.
  • Page 54: Upgrading Firmware

    Technical Support and Frequently Asked Questions areas of our web site. NOTE: We encourage you to go to the Plextor web site (www.plextor.com) before attempting to contact Technical Support. The answers to the most common questions callers ask can be found quickly in the Frequently Asked Questions area.
  • Page 55: 12.1 Pc Compatibles: Initial Installation

    OS install or configuration of other equipment or software as likely suspects. If after further sleuthing you cannot solve the issue, please contact Plextor’s Technical Support Department, see Chapter 13. 12.1 PC Compatibles: Initial Installation Symptoms • No sound when running a...
  • Page 56 CHAPTER 12 — Troubleshooting If you have a soundboard and can hear an audio CD when it is played, but cannot hear sound when you play a CD-ROM disc, you may have configured your soundboard incorrectly. Check the troubleshooting section of your soundboard manual for further advice.
  • Page 57 Possible Causes and Solutions Device Drivers Need to Be Updated If you purchased a SCSI card in a Plextor kit, contact Plextor Technical Support for device driver information. If you purchased your SCSI card separately, please contact the manufacturer of that card.
  • Page 58 CHAPTER 12 — Troubleshooting If the SCSI device driver cannot be loaded properly, either a software or hardware conflict exists. Software conflicts are generally caused by memory managers; hardware conflicts by two peripherals vying for the same DOS address space. Please read the next two sections on Software and Hardware conflicts.
  • Page 59 SCSI Interface Board Not Properly Seated If the SCSI interface board is not fully seated into the computer’s expansion slot, the device driver software will not recognize it. Inspect the interface board where it seats into the connector on your computer’s motherboard. There should not be more than a small gap between the interface board and the connector.
  • Page 60 CONFIG.SYS file would look something like this: DEVICE=C:\SCSI\ASPI8DOS.SYS (ASPI Manager for AHA2940 controller) DEVICE=C:\SCSI\ASPICD.SYS /D:DEVICE_NAME (ASPI Manager CD-ROM driver) When using the Plextor driver (PLEXTOR.SYS) instead of ASPICD.SYS DEVICE=C:\PROGRA~1\PLEXTOR\PLEXTOR.SYS /D:DEVICE_NAME (ASPI Manager CD-ROM driver) Symptoms • No device found •...
  • Page 61 Audio CD Disc in the Drive Plextor CD-ROM drives are capable of playing high-quality audio when used with appropriate audio playback software, or when the drive is set to Audio CD play mode, see Chapter 11. Since audio compact discs do not have computer data, typing computer commands while a CD-Audio disc is in your drive, will result in an error message.
  • Page 62: 12.2 Pc Compatibles: Existing Installations

    CHAPTER 12 — Troubleshooting 12.2 PC Compatibles: Existing Installations Symptoms • Invalid drive specification • No device found • Drive not responding Possible Causes and Solutions Drive Is Not On If you have an UltraPleX external drive, check that its front-panel power switch is ON.
  • Page 63 Improper SCSI Bus Termination Ensure that only the last peripheral on the SCSI bus is terminated, see Chapter 7. Some peripherals have a setting marked “Termination Power” instead of “Terminator.” Ensure that termination power switches are set correctly. Defective CD-ROM Disc A fingerprint, contaminants, or deep scratches on the disc’s surface may prevent the drive from reading data.
  • Page 64 Possible Causes and Solutions Audio CD Disc in the Drive Plextor CD-ROM drives are capable of playing high-quality audio when used with appropriate audio playback software or when the drive is set to Audio CD play mode, Chapter 11. Since audio compact discs do not have computer data, typing standard data commands when an a CD-Audio disc is in the drive, will result in an error message.
  • Page 65 Symptom • CDR103—Not High Sierra Format Possible Causes and Solutions Incorrect Jumper Setting You might have the block jumper set to ON, page 16. Hardware Conflict If the SCSI interface board uses DMA channels, try changing the selected DMA channel. See the instruction manual for your SCSI interface board. Memory Manager Conflict If the SCSI interface board uses memory-mapped addressing or has a BIOS, exclude the addresses from the memory manager.
  • Page 66 Chapter 10. If there is no foreign substance on the disc, you may wish to contact the disc manufacturer for a replacement. In DOS or Windows (3.x, 95, 98, NT), use Plextor Manager to lower the drive speed. Symptom •...
  • Page 67: 12.3 Apple Macintosh

    CHAPTER 12 — Troubleshooting this will cause the drive to eject the CD. A blank or incorrectly written CD-R disc, or a damaged, scratched, or otherwise unreadable CD will cause this same symptom. Inserting a known good disc will correct this problem. 12.3 Apple Macintosh Symptoms •...
  • Page 68 CHAPTER 12 — Troubleshooting Symptom • Low performance of CD-ROM application software Possible Cause and Solution System Set for Virtual Memory If your Macintosh is using System 7 and is in Virtual Mode, it may exhibit slow performance during real-time graphics and animation. This is because your hard disk drive and CD-ROM drive must use your computer’s SCSI bus almost simultaneously.
  • Page 69: Contacting Plextor's Technical Support Department

    Frequently Asked Questions (FAQ) section of our web site to assist you in troubleshooting the problem on your own. NOTE: We encourage you to go to the Plextor web site (www.plextor.com) before attempting to contact Technical Support. The answers to the most common questions callers ask can be found quickly in the Frequently Asked Questions area.
  • Page 70: How To Contact Us

    There are three ways for you to contact Plextor’s Technical Support Department: 1) Send us email at support@plextor.com or visit our web site for answers to Frequently Asked Questions. 2) Send a fax to the attention of the Technical Support Department at 408-986-1010.
  • Page 71: Returns

    You must receive an RMA (Returned Materials Authorization) number from our Technical Support Department before any Plextor CD-ROM drive can be returned for repair or replacement. Any drive sent to Plextor without an RMA number will not be accepted. Drives must be sent postage prepaid. We recommend that you insure your shipment, as Plextor cannot be held responsible for any damage that may occur during shipment.
  • Page 72: Helpful Contacts

    CHAPTER 13 — Contacting Plextor’s Technical Support Department COMPANY Product Adaptec SCSI interface boards & CD-R software Advansys SCSI interface boards Devices, cables & Accessories Bason Comp. SCSI interface boards CeQuadrat CD-R software Creative Labs Soundboards Creative Digital Research 408-255-0999...
  • Page 73: Specifications

    PX-40TSi/e (40max) Disc Useable Formats Useable at 24x speed Disc Type Disc Diameter Performance Data Transfer Rate Sustained Burst CD-RW Media Average Random Read Average Random Seek Data Buffer Spindle Motor Error Rate Front Panel Eject Lights Disc Loading Headphone Jack Volume Control CD-Audio Controls Rear Panel...
  • Page 74: Ultraplex Wide

    CHAPTER 14 — Specifications PX-40TSUWi/e (Wide) Disc Useable Formats Useable at 24x speed Disc Type Disc Diameter Performance Data Transfer Rate Sustained Burst CD-RW Media Average Random Read Average Random Seek Data Buffer Spindle Motor Error Rate Front Panel Eject Lights Disc Loading Headphone Jack...
  • Page 75: Appendix: Windows 95/98 Installation Guide

    Windows 95/98 will recognize the new controller and ask you to insert the Windows 95/98 CD-ROM so it can obtain the necessary file. If you purchased your SCSI controller in a Plextor kit, you can use either the Windows 95/98 CD or the Plextor Manager floppy disk to provide the necessary file.
  • Page 76 Plextor drive is fully SCAM capable. Benevolent folks that we are, if you bought a Plextor “kit” you also have a SCAM capable SCSI controller in front of you — wouldn’t make much sense to sell you a true Plug and Play drive and some old technology controller board, would it? You can also buy SCAM capable controller kits off the shelf at most computer stores now.
  • Page 77 Plug and Play BIOS. Go to the section titled Non-Plug and Play Installation, page 76. 3) You did not buy a Plextor kit and have an older SCSI board that is not SCAM capable. Go to the section titled Non-SCAM Installation, page 78.
  • Page 78: Install Hardware

    For external devices, if your Plextor drive is the last in a chain of devices, leave termination enabled. If it is not last in the chain, dis- able termination.
  • Page 79 SCSI ID number. If so, you have just seen visual proof of Plextor’s SCAM capabilities. Get out your favorite or most useful CD and enjoy.
  • Page 80 Windows 95/98 Add New Hardware Wizard to load it. If Windows 95/98 did load a file during the configuration process, and you have another SCSI device besides your Plextor CD-ROM drive, then you probably have a conflict with your SCSI IDs. In other words, Windows 95/98 loaded a non-SCAM capable support file.
  • Page 81 Plextor’s web site. If you do not locate the files on our web site, contact Technical Support by following instructions in Chapter 13. They can help you locate the files or send them to you via email.
  • Page 82 SCSI controller we provided. Instead, if you purchased a Plextor kit with SCSI controller, insert the Plextor Manager disk. This disk has the SCAM capable support file for your SCSI controller to complete your Plug and Play CD-ROM environment. After inserting the disk, select Browse in the dialog box and then select the appropriate drive letter (probably A:\).
  • Page 83 If you followed the previous instructions, you should be up and running without any problems. If things are not working correctly, there are four likely problems. 1) If you purchased a Plextor kit, you might have overlooked our instructions to use the Plextor Manager disk to get the necessary driver support for your SCSI controller.
  • Page 84 Windows 95/98 Add New Hardware Wizard to load it. If Windows 95/98 did load a file during the configuration process, and you have another SCSI device besides your Plextor drive, then you probably have a conflict with your SCSI IDs. In other words, Windows 95/98 loaded a non-SCAM capable support file.
  • Page 85 SCSI controller. If that is the case, you will need to call the controller manufacturer’s technical support department. If you still have problems, call Plextor’s Technical Support Department at 800-886-3935. Reboot Your Computer Reboot your machine by selecting Shut Down from the Start button. Select Restart the computer and select Yes.
  • Page 86 From DOS/Windows Using CD-ROM Install Hardware If you are installing your Plextor drive in a Plug and Play environment (Plug and Play BIOS on the motherboard and a SCAM capable controller), refer to Install Hardware of the Plug and Play Installation section on page 72.
  • Page 87 Non-SCAM Installation section on page 78. Install Software In order to use your Plextor drive under DOS or Windows 3.x to upgrade to Windows 95, you must have a device driver to support it. If you just installed a new SCSI controller that you did not purchase from us, you also need to load what is called an “ASPI Manager”...
  • Page 88 Plextor Provided SCSI Controller • If the SCSI controller provided by Plextor is not supported by Windows 95/98, you will be prompted to insert a disk that includes the appropriate file. At this point, you can insert the Plextor Manager disk, point Windows 95/98 to the root directory, and it will automatically select and install the proper file.
  • Page 89 APPENDIX — Windows 95/98 Installation Guide these lines by marking them as Remarks. Select Save from the File menu, and then Exit. Reboot Your Computer Reboot your machine by selecting Shut Down from the Start button. Select Restart the computer and select Yes. This will reboot your computer with the new configuration.
  • Page 90: About Plextor

    Plextor has offices in Asia, the Americas, and Europe. Plextor first opened an office in California’s Silicon Valley in 1990. Rapid growth has required it to move twice since then to larger offices. Plextor now occupies a 30,000 sq. ft. facility in Santa Clara, California, which is staffed by sales, marketing, technical support, engineering, administrative, and shipping personnel.
  • Page 91 6th generation PX-43CS/45CS 7th generation PX-63CS/65CS 8th generation PX-43CE/45CE 9th generation PX-83CS/85CS 10th generation PX-12CS/12TS 11th generation PX-12/20TS 12th generation PX-32CS/32TS 13th generation PX-40TS/TSUW Plextor’s CD-ROM Drives Data Introduced Transfer Rate 1990 150KB/sec 1991 150KB/sec 1992 300KB/sec 1993 335KB/sec 1994...
  • Page 92: Warranty Information

    PLEXTOR; c) if the drive is subject to abuse, neglect, lightning strike, electrical fault, improper packaging, or accident; d) if the drive is installed improperly;...
  • Page 94 PLEXTOR (U.S.A.) 4255 Burton Drive, Santa Clara, CA 95054 Web Site: www.plextor.com email: support@plextor.com Phone: 408-980-1838 FAX: 408-986-1010 BBS: 408-986-1569 Toll Free: 800-886-3935 PLEXTOR (Japan) 8F Kyodo-building 1-4-21 Yaesu Chuou-ku, Tokyo, Japan 103 Web Site: www.plextor.co.jp Phone: 81-3-3517-8061 FAX: 81-3-3517-8065...

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