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Using CD-ROM Discs
and Caddies
YOUR TASK:
Learn how to use a caddy and how to handle and
care for your discs.
YOUR OBJECTIVE:
Protect your discs. Insert and eject caddies properly
so your drive operates without interruption.
YOUR METHOD:
Practice loading discs into caddies and caddies into
drives.
Plextor's CD-ROM drives use an industry-standard disc caddy to protect the disc from
scratches and contamination. A standard caddy is made of plastic and has a metal
shutter on its bottom which slides open and shut. Plextor is also constantly evaluating
other caddy designs for possible use in the future. Unless provided or recommended
by Plextor, use of a non-standard caddy (e.g., one that lacks a metal shutter on its
bottom) is not recommended. For their protection, CD-ROM discs should be stored in
their original packaging or in a caddy.
Inserting the Disc into a Caddy
1) To open the lid of the caddy,
press the tabs at the side
as shown.
2) Place the disc into the caddy
with the label facing UP.
Be sure to place the disc
beneath the edge of the
caddy under the arrow mark.
Handle the disc by the sides.
Don't touch its surface.
40
PX-83CS/PX-85CS OPERATION MANUAL
---- CHAPTER 10 ----

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Summary of Contents for Plextor 8PL-3

  • Page 1 Unless provided or recommended by Plextor, use of a non-standard caddy (e.g., one that lacks a metal shutter on its bottom) is not recommended. For their protection, CD-ROM discs should be stored in their original packaging or in a caddy.
  • Page 2 CHAPTER 10 ---- Using CD-ROM Discs and Caddies 3) Close the lid firmly. But not too hard. Caution: If the caddy appears defective (e.g., warped, cracked, or bent) do not insert it into the drive. A defective caddy can become stuck inside the drive, requiring the drive’s return to your dealer for service.
  • Page 3: Cleaning The Disc

    Eject button. Turn off power to the drive. Insert a paper clip into the Emergency Eject hole. The caddy should now eject from the drive. Please contact Plextor’s Technical Support Department before attempting to rein- sert the caddy into the drive.
  • Page 4: How To Play Audio Cds On Your Drive

    While in audio CD play mode, you can read a CD-ROM data disc by simply removing the audio CD and inserting a data CD into your CD-ROM drive. 2) For PC users, audio utilities are provided with Plextor Manager and Plextor Manager 96. For installation and operating instructions, refer to the separate Plextor Manager software manual.
  • Page 5 CHAPTER 11 ---- How to Play Audio CDs on Your Drive In order to hear the audio CD your drive is playing, you can plug a pair of stereo headphones or self-powered speakers into the headphone jack on the drive’s front panel.
  • Page 6 CHAPTER 11 ---- How to Play Audio CDs on Your Drive PLEASE The volume control wheel on the front panel of your drive adjusts only NOTE: the sound level of the headphone jack. It has no impact on the volume level of the rear panel audio outputs.
  • Page 7: Troubleshooting

    Attempt to prevent problems before they occur. Quickly fix, on your own, many simple problems rather than wait for assistance from a Plextor representative. YOUR METHOD: Read this entire section. Many of the problems discussed happen only rarely. Many may seem as if they do not pertain to you.
  • Page 8: Technical Support

    If you still cannot solve your problem after reviewing the relevant sections of this chapter, please contact Plextor’s Technical Support Department. See Chapter 13 for information on how to prepare for, and then make contact with, Plextor’s technical support staff.
  • Page 9: Pc Compatibles: Initial Installation

    CHAPTER 12 ---- Troubleshooting 12.1 PC Compatibles: Initial Installation Symptoms Additional Symptom No sound when running a No sound when playing an audio CD CD-ROM program Possible Causes and Solutions Application Does Not Use CD-Audio There are two types of audio you may encounter when using CD-ROMs: 1) Sound Card Audio: This comes from data (e.g., .WAV or .MID files) that is transferred from your CD-ROM disc, into your computer, and is translated by your soundboard...
  • Page 10 See page 33 to ensure you have properly installed this audio cable. If you have a soundboard and CD-ROM drive, but lack an audio cable, contact one of the companies listed on page 63, or Plextor’s Technical Support Department, for information on where a cable can be purchased.
  • Page 11 Possible Causes and Solutions Device Drivers Need to be Updated Contact Plextor Technical Support for device driver information. Bad Photo CD Disc If you can see a list of files from your Photo CD (after issuing a DIR command), but cannot read them, or experience errors while reading them, you may have a bad Photo CD disc.
  • Page 12 CHAPTER 12 ---- Troubleshooting If other device drivers are loading before the CD-ROM driver, place them after the CD-ROM driver. If the memory manager tries to load the CD-ROM driver into high memory (e.g., DEVICEHIGH or LOADHIGH), disable the function so that the driver is loaded into conventional memory.
  • Page 13 CHAPTER 12 ---- Troubleshooting Symptom Incorrect DOS Version Possible Causes and Solutions Conflict Between MS-DOS 5.0 and Microsoft’s CD-ROM Extensions Version 2.2 (or Lower) MS-DOS 5.0 users should use Microsoft’s CD-ROM Extensions (file name MSCDEX.EXE) Version 2.21 or 2.22. If you do not have either of these versions, and plan to use DOS 5.0 with MSCDEX.EXE Ver 2.2 (or lower), you can resolve this conflict by doing the following: 1) Type the following line into your CONFIG.SYS file:...
  • Page 14 CHAPTER 12 ---- Troubleshooting Symptoms Additional Symptom No Device Found Driver Fails to Recognize the SCSI No SCSI Interface Board Found or Interface Board No Response from SCSI Interface Board Possible Cause and Solution Drive Not Resetting In some cases, even if you restart the computer by pressing its reset button or the Control, Alt, and Del keys simultaneously, the drive does not appear to respond.
  • Page 15: Pc Compatibles: Existing Installations

    1 on both the drive and the interface board. Audio CD Disc in the Drive Plextor CD-ROM drives are capable of playing high-quality audio when used with appropriate audio playback software, or when the drive is set to Music CD Player Mode (see Chapter 11).
  • Page 16 CHAPTER 12 ---- Troubleshooting peripherals have a setting marked ‘‘termination power’’ instead of ‘‘terminator.’’ Ensure their termination power switches are set correctly. Symptom Additional Symptom CDR 101 -- Not Ready CD-ROM Drive Responds to Directory Reading Drive [X] (DIR) Command but Cannot Run a Program Possible Causes and Solutions Bad Connection Between the CD-ROM Drive and the SCSI Interface Board...
  • Page 17 Possible Causes and Solutions Audio CD Disc in the Drive Plextor CD-ROM drives are capable of playing high-quality audio when used with appropriate audio playback software or when the drive is set to Audio CD play mode (see Chapter 11). Since audio compact discs do not have computer data, typing standard data commands when an audio CD is in the drive will result in an error message.
  • Page 18 CHAPTER 12 ---- Troubleshooting Bad Connection Between the CD-ROM Drive and the SCSI Interface Board Inspect the cable, drive, and interface card for recessed, broken, or bent pins. If a ribbon cable is used, inspect for any signs of distress, such as kinking. Disc in Caddy Upside Down Remove disc from caddy and reinsert label side up.
  • Page 19 CHAPTER 12 ---- Troubleshooting Symptom Additional Symptom Excessive Noise CDR101 Error Message Disc Heard Jumping Possible Causes and Solutions Defective Caddy Replace caddy. Defective CD-ROM Disc A fingerprint, contaminants, or deep scratches on the disc’s surface may prevent the drive from reading data. See Chapter 10 to learn how to clean CD-ROM discs. You should also review the low performance symptom discussed on page 59.
  • Page 20 Possible Cause and Solution CD is unreadable Plextor’s drives are designed to automatically eject any unreadable CD. Please be sure that the CD-ROM disc or audio CD is ‘‘label-side’’ up in the caddy. If not, this will cause the drive to eject the CD. A blank or incorrectly written CD-R (blank media), a damaged, scratched or otherwise unreadable CD will cause this same symptom.
  • Page 21: Apple Macintosh

    CHAPTER 12 ---- Troubleshooting 12.3 Apple Macintosh Symptoms Invalid Drive Specification No Device Found Drive Not Responding Possible Cause and Solution SCSI Address Conflicts With the Hard Disk Drive This usually can be corrected by selecting another SCSI address (normally addresses 1 to 6) for your CD-ROM drive.

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