QNAP TS-855X User Manual
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QNAP TS-855X User Manual

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TS-855X
TS-855X
User Guide
Document Version: 1
11/05/2023

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Summary of Contents for QNAP TS-855X

  • Page 1 TS-855X TS-855X User Guide Document Version: 1 11/05/2023...

  • Page 2: Table Of Contents

    TS-855X User Guide Contents 1. Product Overview About the TS-855X..............................3 Hardware specifications............................3 Package contents...............................6 Components................................6 Front panel................................6 Rear panel................................7 Right panel................................8 Left panel................................9 Drive numbering..............................9 Safety information..............................10 Installation requirements............................11 Setting up the NAS..............................11 2.
  • Page 3 Qfinder Pro................................54 Cloud Key.................................. 54 6. Notices Limited warranty..............................55 Disclaimer................................. 55 Copyright and trademarks............................55 GNU General Public License........................... 56 CE notice................................... 63 UKCA notice................................63 FCC notice................................. 63 VCCI notice................................64 BSMI notice................................64 SJ/T 11364-2006................................65...

  • Page 4: Product Overview

    The TS-855X is a robust and reliable SMB NAS powered by an Intel® Atom® C5125 processor, and features two PCIe slots, two M.2 SSD slots, one 10 GBASE-T port, and two 2.5 GbE ports. The TS-855X can help your business achieve reliable service-level agreement performances, including mission-critical file servers, virtualization servers, collaborative video editing, or efficient data backup and recovery applications.
  • Page 5 • 2.5-inch SATA solid-state drives 2.5-inch bays: • 2.5-inch SATA solid-state drives Note You can purchase tray bases from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. M.2 SSD slots 2 x PCIe Gen 3 x4 NVMe M.2 SSD form factor...
  • Page 6 TS-855X User Guide Component TS-855X-8G 2.5 Gigabit network 2 x 2.5 GbE RJ45 interface Note The 2.5 Gigabit Ethernet port supports the following network connectivity speeds: 2.5 GbE, 1 GbE, 100 Mb, and 10 Mb. Wake-on-LAN Yes (GbE RJ45) External I/O Ports & Expansion Slots...

  • Page 7: Package Contents

    TS-855X User Guide Note For the list of compatible drive models, go to https://www.qnap.com/compatibility. Package contents Item Quantity TS-855X NAS Power cord Ethernet cables 2 x 1GbE (Cat 5e) Drive tray keys Screws for 2.5-inch drives Screws for 3.5-inch drives...

  • Page 8: Rear Panel

    TS-855X User Guide Rear panel Component Component PCIe full-height covers USB 2.0 Type-A ports Fan 2 USB 3.2 Gen 1 Type-A ports Fan 1 2.5 Gigabit Ethernet port (RJ45) Power input 2.5 Gigabit Ethernet speed LED PSU power switch 10GBASE-T port (RJ45) Kensington security slot 2.5 Gigabit Ethernet activity LED...

  • Page 9: Right Panel

    TS-855X User Guide Right panel Component Component PCIe slot 2 (PCIe 3.0 x4) Memory slot 2 Fan connector 1 Memory slot 1 Fan connector 2 M.2 SSD slot 2 Note The preinstalled CPU fan is connected to this connector. Memory slot 4 M.2 SSD slot 1...

  • Page 10: Left Panel

    TS-855X User Guide Left panel Component Component PCIe slot 1 (PCIe 3.0 x4) Drive numbering Drive Label Drive Type Compatible Drives A1 to A2 2.5-inch SATA 2.5-inch SATA 6 Gbps solid-state drives B1 to B6 3.5-inch SATA • 3.5-inch SATA 6 Gbps hard disk drives •...

  • Page 11: Safety Information

    TS-855X User Guide Safety information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operation. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.

  • Page 12: Installation Requirements

    Installing 2.5-inch solid-state drives on 3.5-inch trays • Installing 2.5-inch solid-state drives on 2.5-inch trays • Installing M.2 solid-state drives For the list of compatible drive models, go to https://www.qnap.com/compatibility. 3. Optional: Replace or install additional memory modules. For details, see Replacing memory modules. Product Overview...
  • Page 13 TS-855X User Guide 4. Optional: Install expansion cards. For details, see Installing expansion cards. 5. Connect the NAS to the network. 6. Optional: Connect expansion units. For details, see the following topics: • Connecting SATA expansion units • Connecting USB expansion units 7.

  • Page 14: Installation And Configuration

    Hardware installation This section provides information on installing drives, memory modules, and expansion cards. Drive installation The TS-855X series is compatible with 3.5-inch hard drives, 2.5-inch solid state drives, and M.2 SSD drives. Installing 3.5-inch hard drives on 3.5-inch trays Warning •...
  • Page 15 TS-855X User Guide b. Slide the lock down. c. Pull the handle to release the tray. d. Pull the tray out. 3. Install a drive on the tray. a. Remove the fastening panels from the sides of the drive tray.
  • Page 16 TS-855X User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the fastening panels to lock the drive to the tray.
  • Page 17 TS-855X User Guide b. Push the handle. c. Slide the lock up. d. Lock the tray. 5. Power on the NAS. Installing 2.5-inch solid-state drives on 3.5-inch trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 18 TS-855X User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the NAS.
  • Page 19 TS-855X User Guide 3. Install a drive on the tray. a. Remove the right fastening panel from the drive tray. b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
  • Page 20 TS-855X User Guide 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Slide the lock up. d. Lock the tray. Installation and Configuration...
  • Page 21 TS-855X User Guide 5. Power on the NAS. Installing 2.5-inch solid-state drives on 2.5-inch trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Moving fan blades: Keep your hands and other body parts away from moving fan blades.
  • Page 22 TS-855X User Guide d. Pull the tray out. 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
  • Page 23 Slide the lock up. d. Lock the tray. 5. Power on the NAS. Installing M.2 solid-state drives The TS-855X series has two M.2 SSD slots on the Right panel. For a list of compatible M.2 SSDs, go to http://www.qnap.com/compatibility.
  • Page 24 Note • QNAP recommends installing heatsinks on the M.2 SSD controllers to enhance cooling efficiency and to ensure consistent performance. • Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and shape. 1. Power off the device.
  • Page 25 TS-855X User Guide 6. Install a heatsink on the M.2 SSD. a. Locate the controller on the M.2 SSD. Note The controller location varies depending on the model and manufacturer of the M.2 SSD. For details, refer to the documentation or contact the manufacturer.
  • Page 26 TS-855X User Guide c. Insert the pushpin to secure the drive. 8. Attach the fan module. a. Align the protruding part of the module with the hole on the chassis below the M.2 SSD slot. b. Push the module toward the system board until the clip locks the module into place.
  • Page 27 TS-855X User Guide 9. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Tighten the screws. 10. Connect all cables and external attachments. 11. Connect the power cord to the electrical outlet.

  • Page 28: Installing Expansion Cards

    TS-855X User Guide Installing expansion cards The TS-855X series supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP- branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the TS-855X series.
  • Page 29 TS-855X User Guide 5. Remove the PCIe cover. a. Remove the screw that secures the cover to the bracket. b. Pull the cover away from the slot. Right Panel Left Panel Installation and Configuration...
  • Page 30 Remove all screws of the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. d. Verify that the bracket does not move. 7. Install the expansion card.
  • Page 31 TS-855X User Guide Left Panel 8. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Tighten the screws. Installation and Configuration...

  • Page 32: Replacing Memory Modules

    11. Power on the NAS. Replacing memory modules The TS-855X series has four memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. For optimal quad-channel performance, replace memory modules in all four slots at the same time.
  • Page 33 TS-855X User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the device.
  • Page 34 TS-855X User Guide 6. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the system board.
  • Page 35 TS-855X User Guide Warning • Do not touch the internal components, particularly the metal connectors. • Do not bend the module. 7. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module into the slot.

  • Page 36: Expansion Unit Installation

    Tighten the screws. Expansion unit installation The TS-855X series supports SATA and USB expansion units. Refer to the following table for details. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/.
  • Page 37 Connecting SATA expansion units To connect the NAS to SATA JBOD expansion units, a host bus adapter must be installed on the NAS. The TS-855X series supports one SATA expansion unit and is compatible with the following models: Installation and Configuration...
  • Page 38 Installing expansion cards. The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host device. Third-party host bus adapters are not compatible with QNAP JBOD enclosures. 3. Connect the expansion unit to the NAS.
  • Page 39 TS-855X User Guide Connecting USB expansion units The TS-855X series supports a maximum of two USB expansion units and is compatible with the following models: • TR-002 • TR-004 • TR-004U • TL-D800C • TL-R1200C-RP 1. Connect the expansion unit to the NAS.

  • Page 40: Quts Hero Installation

    Go to Main Menu > Storage & Snapshots > Overview > System . c. Verify that the expansion units are listed. QuTS hero installation The TS-855X series uses the QNAP QuTS hero operating system. You can install QuTS hero using any of the following methods. Method...
  • Page 41 ASCII characters. 9. Click Next. 10. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 11. Click Next. The Configure the network settings screen appears.

  • Page 42: Initializing Quts Hero Using The Cloud Installation Website

    After the initialization, you can click Go to NAS Management to start using QuTS hero and configuring other settings. Initializing QuTS hero using the cloud installation website You can initialize QuTS hero on the cloud installation website, which is designed to help you set up QNAP devices. Warning Initializing QuTS hero deletes all data on the drives.
  • Page 43 TS-855X User Guide Note • The myQNAPcloud device name is used when remotely accessing the NAS. • For security purposes, the myQNAPCloud Link remote connection service will be disabled on your NAS after initialization. You can enable it by connecting to QuTS hero through LAN and then installing myQNAPCloud Link.
  • Page 44 ASCII characters. 12. Click Next. 13. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. The Configure the network settings screen appears.

  • Page 45: Basic Operations

    Important • The default "admin" account is automatically enabled after the system reset. • To protect your device from brute force attacks, QNAP recommends disabling the default "admin" account after a system reset. To disable the account, change the default admin password, log out of QTS, and then log in to QTS with another admin account.

  • Page 46: Usb One Touch Copy Button

    NAS. USB One Touch Copy button The USB One Touch Copy button allows you to copy data backups from a USB device to the QNAP device or from the QNAP device to a USB device. This feature supports incremental backups. The QNAP device only copies files that were modified or added after the last backup.

  • Page 47: Viewing Tcp/Ip Settings

    TS-855X User Guide • Configure or change the LCD panel password • View and configure network settings • View information on the system, physical disks, and volumes Viewing TCP/IP settings You can view the following settings for each network adapter on the NAS.

  • Page 48: Viewing Drive Information

    TS-855X User Guide 6. Press Select and then Enter to configure the settings. Button Usage Enter • Display a configuration screen. • Move to the next item on a configuration screen. Select • Move to the next item on a menu.

  • Page 49: Viewing System Information

    TS-855X User Guide Viewing system information The LCD panel can display the CPU temperature, system temperature, and system fan speed. 1. Press Enter or Select. The panel displays the NAS name and QuTS hero version. 2. Press and hold Enter for two seconds.

  • Page 50: Leds

    TS-855X User Guide System Message Description HDD Failure Drive has failed. Vol [number] Full Volume [number] is full. HDD Ejected Drive has ejected. Shared Folder [number] Degraded Shared folder [number] is in degrade mode. Shared Folder [number] Unmounted Shared folder [number] has unmounted.
  • Page 51 TS-855X User Guide Status Description Flashes green every 0.5 • The device is not configured. seconds • A drive is not formatted. • All drives are in standby mode. • The device is powered off. Drive LED Status Description Flashes red Data is being accessed, and during the process a drive read/write error occurred.

  • Page 52: Audio Alerts

    TS-855X User Guide USB One Touch Copy LED Status Description Flashes blue every 0.5 • A USB device connected to the USB One Touch Copy port is detected. seconds • A USB device connected to the front USB port is being removed from the device.

  • Page 53: Troubleshooting

    TS-855X User Guide 4. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty.

  • Page 54: Recovering Unintentionally Removed Healthy Drives

    Two disks per subgroup fail. Triple Mirror Multiple of 3. (For example, 3, 6, 9, 12 disks and so forth.) ≥ 5 RAID-TP Support and other resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/go/nas-migration Expansion Unit Compatibility https://www.qnap.com/go/compatibility-expansion...

  • Page 55: Glossary Myqnapcloud

    Enables you to access QNAP devices over the internet without configuring complex port forwarding settings QuTS hero QNAP NAS operating system featuring ZFS file system Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network Cloud Key Unique 8-digit code assigned to each NAS device Glossary...

  • Page 56: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.

  • Page 57: Gnu General Public License

    TS-855X User Guide Other company names and products mentioned herein are trademarks or registered trademarks of their respective holders. GNU General Public License Version 3, 29 June 2007 Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 58 TS-855X User Guide “Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor masks. “The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed as “you”. “Licensees” and “recipients” may be individuals or organizations.
  • Page 59 TS-855X User Guide for which you do not control copyright. Those thus making or running the covered works for you must do so exclusively on your behalf, under your direction and control, on terms that prohibit them from making any copies of your copyrighted material outside their relationship with you.
  • Page 60 TS-855X User Guide a. Convey the object code in, or embodied in, a physical product (including a physical distribution medium), accompanied by the Corresponding Source fixed on a durable physical medium customarily used for software interchange. b. Convey the object code in, or embodied in, a physical product (including a physical distribution...
  • Page 61 TS-855X User Guide Corresponding Source conveyed, and Installation Information provided, in accord with this section must be in a format that is publicly documented (and with an implementation available to the public in source code form), and must require no special password or key for unpacking, reading or copying.
  • Page 62 TS-855X User Guide your license, and (b) permanently, if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation. Moreover, your license from a particular copyright holder is reinstated permanently if the copyright...
  • Page 63 TS-855X User Guide have actual knowledge that, but for the patent license, your conveying the covered work in a country, or your recipient's use of the covered work in a country, would infringe one or more identifiable patents in that country that you have reason to believe are valid.

  • Page 64: Ce Notice

    TS-855X User Guide PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU.

  • Page 65: Vcci Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

  • Page 66: Sj/T 11364-2006

    TS-855X User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品可能 包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。...

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