Related Manuals for QNAP TS 32PXU Series
Summary of Contents for QNAP TS 32PXU Series
- Page 1 TS-x32PXU TS-432PXU TS-432PXU-RP TS-832PXU TS-832PXU-RP TS-1232PXU-RP User Guide Document Version: 2 17/08/2020...
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Page 2: Table Of Contents
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS................. 52 Recovering Unintentionally Removed Healthy Drives................52 Hot-swapping Failed Drives........................52 Support and Other Resources........................53 6. Glossary Cloud Key..............................54 myQNAPcloud Link.............................54 myQNAPcloud............................54 QNAP ID..............................54 Qfinder Pro..............................54 QTS................................54... - Page 3 7. Notices Limited Warranty............................55 Disclaimer..............................55 GNU Public License............................55 FCC Notice..............................63 CE Notice..............................63 BSMI Notice..............................63 SJ/T 11364-2006............................64...
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Page 4: Preface
TS-x32PXU User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-x32PXU NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts. -
Page 5: Product Overview
Hardware Specifications Warning • If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty. - Page 6 Memory slots 1 x Long-DIMM DDR4 Note • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.
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Page 7: Package Contents
0˚C to 40˚C (32˚F to 104˚F) temperature Relative humidity • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) For the list of compatible drive models and expansion cards, go to https://www.qnap.com/ compatibility. Package Contents Item Quantity TS-x32PXU Power cord •... -
Page 8: Components
TS-x32PXU User Guide Item Quantity Screws for 2.5-inch drives • TS-432PXU, TS-432PXU-RP: 12 • TS-832PXU, TS-832PXU-RP: 24 • TS-1232PXU-RP: 36 Handle kit TS-432PXU, TS-432PXU-RP • 2 x handles • 2 x angle brackets • 8 x screws Quick Installation Guide (QIG) Components Front Panel TS-432PXU, TS-432PXU-RP... - Page 9 TS-x32PXU User Guide TS-832PXU, TS-832PXU-RP TS-1232PXU-RP Component Component Power button Expansion unit LED Status LED Drive LED LAN LED Product Overview...
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Page 10: Rear Panel
TS-x32PXU User Guide Rear Panel TS-432PXU Component Component 10 Gigabit Ethernet SFP+ link LED PCIe slot 10 Gigabit Ethernet SFP+ activity LED Power supply unit 2.5 Gigabit Ethernet speed LED USB 3.2 Gen 1 Type-A ports 2.5 Gigabit Ethernet ports 10 Gigabit Ethernet SFP+ ports 2.5 Gigabit Ethernet activity LED Reset button... - Page 11 TS-x32PXU User Guide Component Component 10 Gigabit Ethernet SFP+ link LED Power supply unit 1 10 Gigabit Ethernet SFP+ activity LED Power supply unit 2 2.5 Gigabit Ethernet speed LED USB 3.2 Gen 1 Type-A ports 2.5 Gigabit Ethernet ports 10 Gigabit Ethernet SFP+ ports 2.5 Gigabit Ethernet activity LED Reset button...
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Page 12: System Board
TS-x32PXU User Guide System Board Component Component PCIe 2.0 x2 Memory slot Drive Numbering TS-432PXU, TS-432PXU-RP Product Overview... -
Page 13: Safety Information
TS-x32PXU User Guide TS-832PXU, TS-832PXU-RP TS-1232PXU-RP Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security. -
Page 14: Installation Requirements
TS-x32PXU User Guide • To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them. • Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components. Power •... -
Page 15: Setting Up The Nas
Installing 3.5-inch Hard Drives on 3.5-inch Trays • Installing 2.5-inch Hard Drives and Solid-State Drives on 3.5-inch Trays For a list of compatible drives and expansion cards, go to https://www.qnap.com/en/compatibility/. 3. Connect the NAS to the network. 4. Optional: Install expansion cards. -
Page 16: Installation And Configuration
TS-x32PXU User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Installing Drives The TS-x32PXU is compatible with 3.5-inch hard drives, 2.5-inch hard drives, and 2.5-inch solid-state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays Warning •... - Page 17 TS-x32PXU User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b. Attach the screws to lock the drive to the tray. 4.
- Page 18 TS-x32PXU User Guide b. Push the handle. 5. Power on the NAS. Installing 2.5-inch Hard Drives and Solid-State Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. •...
- Page 19 TS-x32PXU User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b. Attach the screws. 4.
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Page 20: Installing Expansion Cards
For details on the TS-832PXU, TS-832PXU-RP, and TS-1232PXU-RP, see Installing Expansion Cards on the TS-832PXU, TS-832PXU-RP or the TS-1232PXU-RP. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. Installation and Configuration... - Page 21 TS-x32PXU User Guide b. Click Search by NAS. c. Specify the number of bays and the specific model of your NAS. d. Under Category, select the component or device type. e. Locate a specific component or device model in the list. f.
- Page 22 TS-x32PXU User Guide b. Remove the bracket from the chassis. 7. Remove the PCIe cover. a. Remove the screw that secures the cover to the bracket. b. Pull the cover away from the slot. 8. Install the expansion card. a. Hold the card by the edges. b.
- Page 23 TS-x32PXU User Guide 9. Insert the PCIe bracket. a. Insert the PCIe connector on the bracket into the PCIe slot on the system board. b. Attach the screws that secure the bracket to the chassis. 10. Attach the top cover. a.
- Page 24 This process applies only to the TS-832PXU, TS-832PXU-RP, and TS-1232PXU-RP. For details on the TS-432PXU and the TS-432PXU-RP, see Installing Expansion Cards on the TS-432PXU or the TS-432PXU-RP. 1. Check the expansion cards and brackets supported by your model on the QNAP website. Installation and Configuration...
- Page 25 TS-x32PXU User Guide a. Go to www.qnap.com/compatibility. b. Click Search by NAS. c. Specify the number of bays and the specific model of your NAS. d. Under Category, select the component or device type. e. Locate a specific component or device model in the list.
- Page 26 TS-x32PXU User Guide 6. Remove the PCIe cover. a. Remove the screw that secures the cover to the bracket. b. Pull the cover away from the slot. 7. Install the expansion card. a. Hold the card by the edges. b. Insert the card into the slot. c.
- Page 27 TS-x32PXU User Guide 8. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. Installation and Configuration...
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Page 28: Installing Handles
TS-x32PXU User Guide c. Tighten the screws. 9. Connect all cables and external attachments. 10. Connect the power cord to the electrical outlet. 11. Power on the NAS. Installing Handles Installing handles enables you to better grip and secure the NAS. Note Handles on the TS-432PXU and the TS-432PXU-RP require manual installation. - Page 29 TS-x32PXU User Guide 1. Power off the NAS. 2. Install a handle on an angle bracket. a. Align the openings on the handle with the two round screw holes on the angle bracket. b. Attach the screws to lock the handle to the angle bracket. 3.
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Page 30: Replacing Memory Modules
4. Install a second handle on the other side of the chassis. 5. Power on the NAS. Replacing Memory Modules Use only QNAP modules of the same type and capacity to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers. Warning •... - Page 31 TS-x32PXU User Guide • TS-832PXU, TS-832PXU-RP, TS-1232PXU-RP 1. Loosen the screws. 2. Slide the cover away from the NAS using the handle. 3. Lift the cover off the NAS. Installation and Configuration...
- Page 32 TS-x32PXU User Guide 5. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. b. Hold the module by the edges. c.
- Page 33 TS-x32PXU User Guide b. Insert the module into the slot. c. Verify that the metal connectors are completely inserted into the slot. d. Carefully press down on the module until the retention clips lock the module into place. 7. Attach the case cover. •...
- Page 34 TS-x32PXU User Guide 2. Slide the cover forward. 3. Tighten the screws. Installation and Configuration...
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Page 35: Installing Expansion Units
The TS-x32PXU supports SATA JBOD expansion units and USB expansion units. For details, see the table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. For the list of compatible expansion units and the maximum number of applicable expansion units, go to http://www.qnap.com/go/compatibility-expansion. - Page 36 • Uses a USB 3.2 Gen 2 Type-C • USB 3.2 Gen 2 Type-A to interface Type-C cable • Supports SATA drives • Optional: QNAP QXP-10G2U3A USB 3.2 Gen 2 PCIe card TL-R1200C-RP • Uses a USB 3.2 Gen 2 Type-C •...
- Page 37 TS-x32PXU User Guide Note Install a QNAP QXP-10G2U3A USB 3.2 Gen 2 PCIe card on the expansion unit to get USB 3.2 Gen 2 capability. For details on which expansion unit supports the expansion card, see Installing Expansion Units. Note This shows the connection between the TL-R1200C-RP and the TS-432PXU.
- Page 38 2. Install a host bus adapter on the PCIe slot. Note The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host device. Third-party host bus adapters are not compatible with QNAP JBOD enclosures.
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Page 39: Hot-Swapping Redundant Power Supply Units
TS-x32PXU User Guide Note This shows the connection between the TL-1200S and the TS-1232PXU-RP. 4. Power on the SATA JBOD expansion units. 5. Power on the NAS. 6. Verify that the expansion units are recognized by the NAS. a. Log on to QTS as administrator. b. - Page 40 TS-x32PXU User Guide 4. Insert the new PSU. 5. Connect the power cord to the PSU and the electrical outlet. 6. Power on the NAS. 7. Enable alerts for PSU failures. a. Log on to QTS as administrator. b. Go to Control Panel > System > Hardware > General . c.
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Page 41: Rail Kits
• Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to http://shop.qnap.com. • Information on rail kit installation can be found in the installation guide included in the rail kit package. -
Page 42: Installing Qts Using Qfinder Pro
ASCII characters. 8. Click Next. 9. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. 11. Select Obtain an IP address automatically (DHCP). -
Page 43: Installing Qts Using The Cloud Key
1. Power on the NAS. 2. Connect the NAS to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device. - Page 44 ASCII characters. 11. Click Next. 12. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 13. Click Next. 14. Select Obtain an IP address automatically (DHCP).
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Page 45: Basic Operations
TS-x32PXU User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 1.5 The device powers off. seconds. -
Page 46: Reset Button
TS-x32PXU User Guide Reset Button Operation User Action Result Basic system reset Press and hold the button for 3 The following settings are reset to seconds. default: • System administrator password: The default password is the first MAC address in uppercase letters without special characters. -
Page 47: Leds
TS-x32PXU User Guide LEDs LEDs indicate the system status and related information when the device is powered on. The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host. For details on the location of the LEDs, see Front Panel. - Page 48 TS-x32PXU User Guide Status Description System Status Flashes green and red alternately • The drive is being formatted. every 0.5 seconds • The device is being initialized. • The operating system is being updated. • RAID rebuilding is in progress. •...
- Page 49 A network connection has been established. Flashes orange The device is being accessed from the network. There is no network connection. Expansion Orange A QNAP JBOD or RAID expansion unit has been detected. No JBOD expansion unit has been detected. Basic Operations...
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Page 50: Audio Alert
TS-x32PXU User Guide Audio Alert Duration Frequency Description Short beep (0.5 seconds) • The NAS is starting up. • The NAS is resetting configurations (reset button). • The NAS is resetting configurations and rebooting (reset button). • The operating system was updated. - Page 51 TS-x32PXU User Guide Duration Frequency Description Long beep (1.5 seconds) 3 (every 5 minutes) • A power error occurred. • The system fan is not functioning. • The fan module has been removed. • The installed fan module is compatible. •...
- Page 52 TS-x32PXU User Guide Basic Operations...
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Page 53: Troubleshooting
TS-x32PXU User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1. -
Page 54: Support And Other Resources
10. Go to Main Menu > Storage & Snapshots > Storage Space . 11. Locate the volume that contains the new drive and then verify that the status is Rebuilding. Support and Other Resources QNAP provides the following resources: Resource Documentation https://docs.qnap.com... -
Page 55: Glossary
Provides various remote access services such as DDNS and myQNAPcloud Link QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP NAS operating system Glossary... -
Page 56: Notices
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. - Page 57 TS-x32PXU User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
- Page 58 TS-x32PXU User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
- Page 59 TS-x32PXU User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
- Page 60 TS-x32PXU User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
- Page 61 TS-x32PXU User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
- Page 62 TS-x32PXU User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also receives whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
- Page 63 TS-x32PXU User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
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Page 64: Fcc Notice
Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. CE Notice This QNAP NAS complies with CE Compliance Class A. -
Page 65: Sj/T 11364-2006
TS-x32PXU User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...