TROUBLESHOOTING
34
Noise
Symptoms
Fan is noisy even on
the lowest speed.
The appliance makes a
sudden loud noise
while operating.
A noise is generated
when I start or stop the
clean booster.
Odor
Symptoms
A strange odor comes
out from the air outlet
as well as the filter.
The ultra-fine filter is clogged with dust.
• Clean the ultra-fine filter properly.
The Safe Plus filter is clogged with dust.
• Replace the whole filter.
The operating mode is set to Smart mode or the fan speed is on Auto.
• It may make a sudden noise as it automatically adjusts the air flow
depending on indoor air quality.
The clean booster is looking for the correct location.
• The clean booster is looking for the correct location.
Appliance is new.
• The odor of activated charcoal is not harmful. This is similar to the odor you
may experience in a brand new car. The odor should dissipate after 1-2
weeks of use.
The appliance is located in an area with a lot of smoke or odors.
• In areas with a lot of smoke or odors, the lifespan of the filters may be
greatly decreased. For best results, ventilate the room first, then use the
appliance.
The odor is coming from the filter.
• Replace the filter. The filter replacement frequency may differ depending
on the usage environment.
The appliance is located in an area with a lot of strong odors.
• If the appliance is used near where you cook or broil fish or meat, the
lifespan of the filters will be greatly decreased.
• For best results, ventilate the area first by opening a window or using a
vent hood. Use the appliance only to minimize odors left after ventilating
the area.
Possible Cause & Solution
Possible Cause & Solution