Performance - LG PuriCare 360 Clean Booster Pet Owner's Manual

Symptoms
The color of the overall
air quality light does
not match the PM
concentration value.
The clean booster is
not working.
The PM concentration
levels are different
between the appliance
and the LG ThinQ app.

Performance

Symptoms
The indoor air is not
purified well enough.
The overall air quality light may be reflecting the odor level.
• The overall air quality is based on both the PM concentration and the odor
level, and its color is determined by which is worse.
• If the PM concentration is low and the odor level is high, the overall air
quality light will reflect the odor level.
The Booster mode is not selected.
• The booster fan speed and booster fan rotation functions work only in the
Booster mode.
Make sure you are comparing the levels for the same size particulates.
• Make sure that the levels of the PM1.0/PM2.5/PM10 are displayed
consistently between the LG ThinQ app and your appliance.
• The LG ThinQ app may not update the sensor results as quickly as the
appliance display.
The indoor air is very dirty.
• Ventilate the indoor air before you use the product.
The ultra-fine filter is clogged with dust.
• Clean the ultra-fine filter properly.
The Safe Plus filter is clogged with dust.
• Replace the whole filter.
The location is too large for the capability of the air purifier.
• Use a product that fits the size of the room.
• Place the appliance away from windows, doors, and other areas with
frequent influx of outdoor air.
The air inlet or outlet is blocked.
• Remove the obstacle.
The appliance is located in a corner or an area where air circulation is
blocked.
• Move the appliance and install it again.
TROUBLESHOOTING
Possible Cause & Solution
Possible Cause & Solution
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