Troubleshooting - Brita ON TAP Instructions For Use Manual

Water modes
Caution: Always use cold water (5 - 23 °C) for the filtered mode. Otherwise,
the filter will be damaged.
Cleaning
For maintenance, remove the whole system from the tap in the reverse order of
installation. Cleaning is recommended when the cartridge is replaced.
• Rinse the system body with unfiltered tap water. Do not use detergent, thinner
or alcohol to clean the surface of the system body. Clean the outside of the
BRITA On Tap with a damp sponge and mild washing-up liquid. Abrasive
cleaners, detergents or chrome polish may mark the finish.
• Use a clean toothbrush to clean the unfiltered water outlet, and rinse off any
contamination under running tap water and wipe well with a clean cloth.
• Do not put the BRITA On Tap or any of its parts in the dishwasher
Ultimate hygiene
For everyday usage: extract unfiltered water for 5 seconds before switching to
filtered water mode to prevent filter from being clogged, and extract filtered
water for 5 seconds before usage. If the BRITA On Tap has not been used for
more than 2 days, repeat the steps for everyday usage but extract filtered water
for 20 seconds instead of 5 before usage. If the BRITA On Tap has not been used
for more than 2 days, repeat the steps for everyday usage but extract filtered
water for 3 minutes instead of 5 before usage.
If there is odour found in the filtered water, please change the filter cartridge.
Changing the CR2032 battery

Troubleshooting

If a fault occurs, please read the following potential causes and their remedies.
If the problem persists, contact your local BRITA customer service team.
Problem: I cannot attach the system to my tap.
Solution: Determine which adapter you need (see page 4). If the
adapter does not fit, please contact your local BRITA
customer service team.
Problem: Filtered water drips out of the water outlet even when
the tap is turned off.
Solution: There is still water under pressure in the On Tap housing
when the tap is turned off. It is normal for the filtered
water flow to continue for a few seconds.
Problem: Hot water was accidentally run through the filter for a
short time.
Solution: A small amount of hot water running through the water
filter will not damage it. However, make sure you always
use cold water for the filtering process.
Problem: Water leaks from the connection between the system
and the tap.
Solution: A) Make sure you have chosen the right adapter for your
kind of tap.
B) Ensure that you have attached the system to the tap
correctly (do not use any tools!).
Problem: Water leaks from the side of the filter cartridge cap.
Solution: Ensure that the filter cartridge cap has been tightened
properly.
Problem: The display countdown does not show anything when
the water filter switch is in the filtering position.
Solution: A) Ensure that the battery has been installed correctly.
B) The battery is exhausted. See the section Changing
the CR 2032 battery.
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