YOUR HEARING AID (To be filled out by the hearing care professional) Date: _____________________________________ Battery size: _______________________________...
SYMBOLS The following symbols will be used throughout the manual: WARNING Messages with this heading indicate serious adverse reactions, potential safety hazards and inadequate performance of device. CAUTION Messages with this heading indicate/include information regard- ing any special care to be exercised. Non-ionizing radiation Not for general waste.
THE HEARING AID The illustration below shows the hearing aid without the ear-set. The ear-set consists of an earwire and an ear-tip or earmold, in which the receiver is placed. 1. Program button 2. LED 3. On/off switch 4. Battery drawer with nail grip 5.
“Ear-sets for Widex BTE hearing aids”. WARNING This booklet and the manual “Ear-sets for Widex BTE hearing aids” contain important information and instructions. Read these booklets carefully before you start using the hearing aid.
Page 7
They are to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, oto- laryngologists) who are trained in hearing (re)habilita- tion as well as tinnitus management. Description of device Your SUPER™ hearing aid is used with an ear-set which consists of an earwire and an ear-tip or earmold, in which the receiver is placed.
Right/left identification The arrow shows the position of the identification mark (red mark = right and blue mark = left). Acoustic indicators The hearing aid may be set to produce a signal to indi- cate the use of certain functions. The signal may be a spoken message or tones adjusted by the hearing care professional in consultation with you.
The battery We recommend zinc-air batteries. Use a size 675 bat- tery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries.
Page 10
Place the battery in the drawer, so that the plus (+) sign on the battery faces upward. You can use the battery magnet provided to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted.
The battery drawer is opened as illus- trated. Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been dis- abled (see page 8). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid.
Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on/off switch. Close the battery drawer completely to turn on the hearing aid. An acoustic in- dicator will indicate that the hearing aid has been switched on, unless this func- tion has been disabled.
Positioning the hearing aid in the ear Hold the earmold with your thumb and forefinger and slowly guide it into your ear canal until you feel resist- ance. Let go of the earmold and use the tip of your fore- finger to gently push it into your ear until it rests com- fortably in your ear canal.
Removing the hearing aid Remove the hearing aid from its position behind the ear. Hold the earmold with your thumb and forefinger and pull gently. WARNING Do not pull the earwire to remove the earmold, as this may damage the earwire. If it is difficult, you can try to move the earmold care- fully from side to side.
Volume adjustment The hearing aid volume is adjusted automatically in ac- cordance with your sound environment. Your hearing aid is provided with a volume control, shaped like a small lever (unless your hearing care pro- fessional has removed it for you). Push the lever upwards to gradually raise the volume.
Page 16
CAUTION If the volume in the hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any further information, consult your hearing care profes- sional. To turn off the sound completely: •...
Lost partner alarm (Note: Only applicable if this feature has been activat- ed by your hearing care professional). If one of your hearing aids falls off your ear, and/or the battery is exhausted, a tone signal and a spoken mes- sage will sound two times in the other hearing aid, and a diode will flash on both hearing aids.
Page 18
T In this program you listen via the telecoil (T) and not via the hearing aid microphones (M). The telecoil is used where a loop system is installed. If you activate the telecoil program, you listen to a specific sound source and shut out surrounding sounds.
Page 19
If your needs change over time, the combination of lis- tening programs can be altered. CAUTION When selecting Phone+ as listening program, please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds. Zen program Your hearing aid may be provided with a unique option- al listening program called Zen.
Page 20
Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. Indications for use The Zen program is intended to provide a relaxing sound background (i.e., music/noise source) for adults who desire to listen to such a background in quiet.
Page 21
• “Long-press” option – the program button is pressed and held for more than 1 second. Up to three Zen styles are available. A “short-press” of the program button in the long-press mode will allow you to cy- cle through the available Zen styles. You can exit the “long-press”...
Page 22
Use your hearing aid and the Zen program according to the directions and schedule recommended by your hearing care professionals. Risks There are no known risks or side effects associated with the use of the Zen program. However, consistent with our recommendations on the use of conventional hear- ing aids, stop using the hearing aids (and the Zen pro- gram) and seek attention from your hearing care pro-...
Switching between the listening programs Each time you switch to another program, an acoustic indicator will sound unless this function has been disabled. Program 1: One short beep or message Program 2: Two short beeps or message Program 3: Three short beeps or message Program 4: One long and one short beep or message Program 5: One long and two short beeps or message Zen+:...
Zen+ This program is accessed via a long press (more than 1 sec.) on the program button. A short press then allows you to cycle through the available Zen styles. You can exit Zen+ by pressing and holding the program button for more than one second.
Using a telephone When using a telephone, we recommend that you hold the telephone against your head at an angle above your ear, rath- er than directly against the ear. If the sound is not optimal, try moving the telephone earpiece to a slightly different position.
CLEANING The following cleaning accessories are available for the hearing aid and ear-set.* For cleaning the ear-set, see the user manual “Ear-sets for Widex BTE hearing aids.” 1. Cloth 2. Brush 3. Wax removing tool Contact your hearing care professional if you need ad- ditional supplies of cleaning accessories.
Page 27
Clean the hearing aid with the soft cloth after use. WARNING Never use water or cleaning solutions to clean the hearing aid, as this may cause it to malfunction. When the hearing aid is not in use, keep it in a warm, dry place with the battery drawer open to ventilate the hearing aid and allow it to dry.
ACCESSORIES A variety of assistive listening devices are available for your hearing aid. • RC-DEX • TV-DEX • M-DEX For help in determining whether you could benefit from a remote control or other accessories, please consult your hearing care professional.
If the problems persist, contact your hearing care professional for assistance. The advice relates only to the hearing aid. Also see the user manual “Ear-sets for Widex BTE hearing aids”. Problem Possible cause Solution...
Page 30
Problem Possible cause Solution The hearing Your ear is blocked Contact your ENT aid whistles by earwax doctor/physician continuously Your two The connection Turn the hearing aids hearing aids between the hearing off and on again are not aids is lost working in synchrony The hearing...
CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days.
WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately and the 24 Hour National Button Bat- tery Ingestion Hotline at (202) 625-3333.
Page 33
Do not under any circumstances use alcohol, chlorine or similar substances for this purpose. • Regular use of a de-humidifier is recommended to help avoid malfunction of the hearing aid. • Do not use Widex hearing aids in mines or other areas with ex- plosive gases.
Page 34
WARNING • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans. The emissions from these procedures as well as from other types of radiation, such as that in a microwave oven, can damage your hearing aid.
ADVICE NOTE • The hearing aid will not restore normal hearing and will not pre- vent or improve a hearing loss resulting from organic condi- tions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds.
REGULATORY INFORMATION The following Table summarizes the technical details of the WidexLink technology as it is implemented in the SUPER™ hearing aids. Hearing RC-DEX TM-DEX Bluetooth* aids - NOAHlink Antenna Inductive Inductive Inductive Embedded type antenna antenna antenna ceramic an- tenna Antenna Ø1.8 mm,...
Page 37
Hearing RC-DEX TM-DEX Bluetooth* aids - NOAHlink Channel Single Single Single 5 logical channel channel channel channels radio radio radio Band- 660 kHz 660kHz 660kHz 1 MHz width (-15 dB) (-15 dB) (-15 dB) Data-rate 212 kbit/ 212 kbit/ 212 kbit/ 2.1 Mbps second (raw second...
Page 38
(Benefits) The use of wireless transmission allows convenient and synchronized control of hearing aid functions. The SUPER wireless hearing aids share input information between the two partner hearing aids. In so doing, the wearers would experience the following additional user benefits (only when wearing binaural SUPER hearing aids).
Page 39
(Risks) The use of the SUPER/DEX should not interfere with other devices such as a pacemaker. However, to be extra cau- tious, Widex follows the guidelines recommended by the manu- facturers of implantable defibrillators and pacemakers for their patients when using cell phones. Specifically, hearing aid wear- ers who also use a pacemaker should •...
Page 40
RADIO TRANSMITTER / CABLES / TRANSDUCERS The SUPER™ series hearing aid contains a radio transmitter / receiver with the following Radio transmitter parameters: • Frequency (range): 10.6 MHz (10.2 – 11.0 MHz) • Bandwidth (-15dB): 660 kHz • Channel: Single channel radio •...
Page 41
QUALITY OF SERVICE FOR WIRELESS TECHNOLOGY IN THE WIDEXLINK SYSTEM WidexLink wireless technology enables communication between two partners of a binaural pair of SUPER hearing aids and with their matched external devices. The requirements for the quality of service (QoS) vary among the various components and their intended user scenarios.
Page 42
• A built-in pairing table which specifies valid and legitimate pairing among units • A proprietary Widex communication protocol which checks the package numbers during each transmission. • A Cyclic Redundancy Check (CRC) to check data validity and...
Page 43
GUIDANCE AND MANUFACTURER’S DECLARATION Electromagnetic emissions The SUPER™ series hearing aids are intended for use in the electro- magnetic environment specified below. The customer or the user of a SUPER™ series hearing aid should assure that it is used in such an environment.
Page 44
Electromagnetic immunity The SUPER™ series hearing aids are intended for use in the electro- magnetic environment specified below. The customer or the user of a SUPER™ series hearing aid should assure that it is used in such an environment. Immunity IEC 60601 Compliance Electromagnetic...
Page 45
Immunity IEC 60601 Compliance Electromagnetic Test Test level level environment – guidance Voltage <5 % U dips, short (>95 % dip applicable *) applicable *) interruptions in U ) for and voltage 0.5 cycle variations on 40 % U power sup- (60 % dip ply input in U...
Page 46
Electromagnetic immunity – cont. The SUPER™ series hearing aids are intended for use in the electro- magnetic environment specified below. The customer or the user of a SUPER™ series hearing aid should assure that it is used in such an environment. Immunity IEC 60601 Compli-...
Page 47
Immunity IEC 60601 Compli- Electromagnetic environ- Test Test level ance level ment – guidance Where P is the maximum output power rating of the transmitter in watts (W) according to the transmit- ter manufacturer and d is the recommended separa- tion distance in meters (m).
Page 48
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Elec- tromagnetic propagation is affected by absorption and reflection from structures, objects and people. a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy.
Page 49
Rated maximum Separation distance according to frequency output power of of transmitter (m) transmitter 150 kHz to 80 MHz to 800 MHz to 80 MHz 800 MHz 2.5 GHz √ √ √ d = 1.2 d = 1.2 d = 2.3 0.01 0.12 0.12...
Page 50
(EMI/EMC Compliance). The SUPER™ hearing aid complies with the following EMC/EMI standards: Standard Test type Note 47 CFR Part RF emissions USA Federal Communications 15, subpart C Commission (FCC) require- ments for intentional radiators. EN 303 330-2 RF emissions EMC and radio spectrum mat- V1.3.1 incl.
Page 51
IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhinolaryngologists.
Page 52
Children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evalu- ation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child.
Page 53
FCC ID: TTY-S4VS IC: 5676B-S4VS Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 54
Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment. Industry Canada Statement / Déclaration d’industrie Canada...
Page 55
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé...
Page 56
Hereby, Widex A/S declares that this S4-VS is in com- pliance with the essential requirements and other rele- vant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.com...
Page 57
Hearing aids, accessories and batter- ies should not be disposed of with normal household waste. Please consult your na- tional Widex distributor for advice on how to dispose of these items.
Need help?
Do you have a question about the SUPER 440 SERIES and is the answer not in the manual?
Questions and answers