NetComm NF18ACV How To Connect

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How to connect your new Netcomm NF18ACV nbn™ modem to

IMPORTANT: After you connect your FTTC equipment, any existing telephone

service will disconnect. This means any voice services will CEASE TO WORK

after connection and activation of your FTTC equipment. If you are transferring a

voice service to NBN it is important to NOT connect the FTTC equipment until

the voice transfer date.

1. Locate the main telephone socket for the telephone number that was

activated for nbn™. This would usually be your home telephone socket on

the wall.

2. Locate your nbn™ NCD (Network Connection Device) – shown below. If you

have had an nbn™ technician attend the property to complete your

connection, they should have delivered it during this appointment. If your

connection is being activated remotely you will have been sent this. If your

property has been connected to nbn™ in the past this should already be

inside your property.

your new FTTC connection

Page 1 How to connect your new Netcomm NF18ACV nbn™ modem to your new FTTC connection IMPORTANT: After you connect your FTTC equipment, any existing telephone service will disconnect. This means any voice services will CEASE TO WORK after connection and activation of your FTTC equipment. If you are transferring a voice service to NBN it is important to NOT connect the FTTC equipment until the voice transfer date.
Page 2 3. Connect the NCD to the mains power and your telephone wall using the power and wait for the DSL light on the front of the NCD to turn solid blue. If it does not turn solid blue you may need to try alternative sockets inside your property.
Page 3 6. The set up should look like this:...
Page 4: Troubleshooting Tips
- the activation process still needs to take place. Note that this can take up to 24 hours – but should take just 30 – 60 minutes. 8. Please be patient during this time and wait for the Netcomm Internet light to become solid.
Page 5 If you are attempting to login to the modem the default username and password should be admin/admin. IF you modem has already connected to the internet – for security reasons the password will likely secure itself and become admin + the last 6 digits of the device MAC addresses.