Troubleshooting - Philips HQ7815 User Manual

ENGLISH
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C
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Guarantee & service
If you need information or if you have a problem,
please visit the Philips Web site at
www.philips.com or contact the Philips Customer
Care Centre in your country (you will find its
phone number in the worldwide guarantee
leaflet). If there is no Customer Care Centre in
your country, turn to your local Philips dealer or
contact the Service Department of Philips
Domestic Appliances and Personal Care BV.

Troubleshooting

1 Reduced shaving performance
Cause 1: the shaving heads are dirty.
B
The shaver has not been rinsed long enough or
B
the water used was not hot enough.
◗ Clean the shaver thoroughly before you
continue shaving (see chapter 'Cleaning and
maintenance').
Cause 2: long hairs are obstructing the shaving
B
heads.
◗ Open the shaving unit, turn the wheel
anticlockwise (1) and remove the retaining
frame (2).
◗ Clean the cutters and guards.
Do not clean more than one cutter and guard at
a time, since they are all matching sets. If you
accidentally mix up the cutters and guards, it may