Rinnai REU- A1620WD-IND Operation And Installation Manual page 3

Dear Customer,
Our compliments for having chosen a Rinnai product.
The standard Rinnai warranty does not affect the terms of the legal warranty on customer's good and relates to
Rinnai products purchased.
WHAT IS COVERED?
The warranty covers any defects in materials or workmanship when the product is installed and operated according
to Rinnai installation instructions, subject to the terms within this limited warranty document. This warranty applies
only to products that are installed by a registered gas engineer. Improper installation may void the warranty. This
warranty extends to the original purchaser and subsequent owners, but only while the product remains at the site of
the original installation. The warranty only extends through the first installation of the product and terminates if the
product is moved or reinstalled at a new location.
WHAT WILL RINNAI DO?
Rinnai will repair or replace the product or any part or component that is defective in materials or workmanship,
except as set forth below:
- all repairs must be performed using genuine Rinnai parts.
- all repairs or replacements must be performed by a registered gas engineer.
Replacement of the entire product or replacement of any parts may only be authorised by Rinnai.
Rinnai does not authorise any person or company to assume for it any obligation or liability in connection with the
replacement of a product or heat exchanger. If Rinnai determines that repair of a product is not possible, Rinnai will
replace the product with a comparable product, at Rinnai's discretion. If a component or product returned to Rinnai is
found to be free of defects in material or workmanship, or damaged by improper installation the warranty claim may
be denied.
HOW DO I GET SERVICE?
Contact the authorised Rinnai service company.
Proof of date of purchase is required to obtain warranty service. You can show proof of purchase with a dated
invoice.
WHAT IS NOT COVERED?
This warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration,
misapplication, acts of God, improper installation, improper maintenance or service, inadequate water quality, scale
buildup, freeze damage or for any other causes other than defects in materials or workmanship. This warranty does
not apply to any product whose serial number or manufacture date has been defaced.
Rinnai is not liable for any special, incidental, indirect or consequential damages that may arise, including damage to
person or property, loss of use, failure to install drain pan under unit, or inconvenience.
WARRANTY
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