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MODELS
Infinity 32
HD32e
Infinity 26 Touch
Infinity 26
Infinity 20
Infinity 16
Infinity 12
Gas Continuous Flow Water Heater
Operation & Installation Manual
(REU-AM3237W)
(REU-AM3237WC)
(REU-AM2626WDL)
(REU-AM2626WD)
(REU-AM2024WD)
(REU-AM1620WD)
(REU-AM1220WD)
Infinity Enviro 26
(REU-E2626W)
Infinity Enviro 16
(REU-E1620W)
Infinity 28i
(REU-VCM2837FF)
HD28i
(REU-VCM2837FFC)
HD28e
(REU-VCM2837WC)
B26
(REU-A2626WB)
B20
(REU-A2024WB)
B16
(REU-A1620WB)
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Summary of Contents for Rinnai HD32e
- Page 1 MODELS Infinity 32 (REU-AM3237W) Infinity Enviro 26 (REU-E2626W) HD32e (REU-AM3237WC) Infinity Enviro 16 (REU-E1620W) Infinity 26 Touch (REU-AM2626WDL) Infinity 28i (REU-VCM2837FF) Infinity 26 (REU-AM2626WD) HD28i (REU-VCM2837FFC) HD28e (REU-VCM2837WC) Infinity 20 (REU-AM2024WD) Infinity 16 (REU-AM1620WD) (REU-A2626WB) Infinity 12 (REU-AM1220WD) (REU-A2024WB) (REU-A1620WB) Gas Continuous Flow Water Heater Operation &...
- Page 2 Congratulations on the purchase of your Rinnai Gas Continuous Flow Water Heater. We trust you will have many years of comfort and enjoyment from your appliance. BEFORE USING THIS APPLIANCE Before proceeding with the operation or installation read this manual thoroughly and gain a full IMPORTANT understanding of the appliance, to ensure safe and correct use.
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Page 3: Table Of Contents
Operational Safety Information ............................5 ................................7 Water Temperature Control Maximum Delivery Temperatures ............................8 Operation Without Water Controllers ..........................8 Rinnai Water Controllers ..............................8 Location ..................................... 8 Water Resistance ................................8 Temperature Control ................................. 9 ............................9 Universal Water Controller (MC-601Q) Operation ......................10 .................................. -
Page 4: Warnings & Important Information
The installation of gas, water, and electricity must conform to local regulations, including local OH&S requirements. The installation must also comply with the instructions supplied by Rinnai. Please keep this instruction booklet in a safe place for future reference. -
Page 5: Operational Safety Information
'priority' to the Kitchen Water Controller will result in a set temperature of 50°C being selected. the water to go cold. Someone maybe in the middle of When 'priority' is returned to Water Controllers other than the Kitchen the temperature will be 42°C. Rinnai HW_CF OIM... - Page 6 WARNINGS & IMPORTANT INFORMATION IMPORTANT heaters is available from Rinnai. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or OFF! Always check water temperature carefully before use. Refer to the without warning. Opening the tap further will restart page 4 for important safety information.
- Page 7 'Deluxe' or 'Universal' Water Controllers are available as an optional extra. Depending on the models chosen, Voice Prompting (Deluxe Control Only). Clock (Deluxe Control Only). For further information regarding Wireless and Deluxe water controllers please contact Rinnai or visit www.rinnai.com.au. •...
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Page 8: Water Temperature Control
OPERATION WITHOUT WATER CONTROLLERS RINNAI WATER CONTROLLERS Other manufacturers water controllers are NOT compatible with Rinnai water heaters. Rinnai water controllers brought in from other countries are also NOT compatible with Rinnai appliances NOTE sold in Australia. Water controllers MUST NOT be used with any Solar Boost water heater. -
Page 9: Temperature Control
Contact Rinnai for more details. temperature is available to outlets. www.rinnai.com.au •... -
Page 10: Universal Water Controller (Mc-601Q) Operation
3 seconds. To cancel sound muting, simply repeat the process. Always check outlet water temperature before use. The parent / carer MUST check the temperature before placing dependants in contact with hot water, see "Warning About Hot Water" on page 4. CAUTION Transferring Priority Rinnai HW_CF OIM... -
Page 11: Smartstart Pre-Heat System
WATER TEMPERATURE CONTROL SMARTSTART PRE-HEAT SYSTEM The “Preheat” function works in conjunction with various Rinnai water heater models when the separately installed and optional Rinnai “Smartstart®” module is installed. Preheat Button Used to start and stop Smartstart preheater Preheat Indicator... -
Page 12: Trouble Shooting
TROUBLE SHOOTING ERROR CODES Code Description Remedy In the majority of cases, you may be able to clear the Error Code simply by turning the hot water NOTE Error Code still remains, contact Rinnai for advice. Rinnai HW_CF OIM... -
Page 13: Service
TROUBLE SHOOTING Troubleshooting Without Water Controllers installation errors or operation errors are NOT covered by the Rinnai warranty. Refer to separate NOTE warranty booklet for details. SERVICE When making a service enquiry, having both the model and serial numbers available, will help our NOTE This information should have been copied to the "Installation Record"... -
Page 14: Installation Table Of Contents
....................23 Length & Changes Of Direction ............................23 Installation Method ................................23 Interconnection Of Condensate / Neutraliser Drain Lines ....................24 Common Stack Discharge .............................. 24 Tundish Drain Lines ................................ 24 Areas Subject To Freezing .............................. 24 Rinnai HW_CF OIM... - Page 15 Table 1. Supply, Flow rates, Weights & Service Connections ..................32 Table 2. Maximum Delivery Temperatures ........................33 .................. 34 Table 4. Appliance Dimensions - B Series & Universal Water Controller ..............37 Table 5. Other Accessories ............................... 38 Contacts Rinnai HW_CF OIM...
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Page 16: Regulations
Local regulations and municipal building codes including local OH&S requirements APPLICABLE MODELS the cover page of this manual. APPLIANCE LOCATION This appliance MUST BE Rinnai for further information. MUST BE provided adjacent to the appliance. For outdoor installations MUST BE MUST BE This appliance MUST BE Refer to AS/NZS 5601 Section 6 for details. -
Page 17: Mounting Of Appliance
GENERAL INSTALLATION INFORMATION MUST BE made for the safe disposal of any Rinnai internal models described in this manual MUST This appliance MUST BE FFWALLTERM or vertical (roof) FFROOFCOWL terminals are available for this purpose. The location of these terminals MUST BE reproduced in the "Appliance Flue Terminal"... -
Page 18: Altitude Setting Reu-Vcm Only
'HIGH' suitable for installation locations that are from 901 to 1800 metres above sea level, as would be typical of installations located in alpine areas. Refer to "Commissioning Instructions" located inside the appliance front cover for details. Rinnai HW_CF OIM... -
Page 19: Hot Water Delivery Temperature
IMPORTANT (TLD), such as a Tempering Valve may be required even if the appliance is set to 50º C or less. For these types of applications contact Rinnai. Diagram 2 : NOT a 50°C Appliance Diagram 1 : 50°C Appliance... -
Page 20: Flueing
For minimum clearances not addressed above acceptance should be obtained from the Technical Regulator. Minimum clearances d and e also apply to any combustion air intake openings of appliances. FIGURE 6.2 (in-part) LOCATION OF FLUE TERMINALS OF BALANCED FLUE, ROOM-SEALED, FAN-ASSISTED OR OUTDOOR APPLIANCES Rinnai HW_CF OIM... -
Page 21: Horizontal Obstructions
AS/NZS 5601) dimension ‘h’ on page 20 does the same model are installed on the same vertical face Under these conditions appliances can abut each other For appliance dimensions, refer to "Table 3. Appliance Universal Water Controller" on page 37. Rinnai HW_CF OIM... -
Page 22: Basic Methods Of Installation
INFINITY-i / HD-i INTERNAL MODELS - CO-AXIAL FLUE Rinnai internal models described in this manual MUST IMPORTANT and violates regulations. MUST be installed in accordance with the ‘Rinnai FFU Flue Installation accordance with the FFU Flue Installation Manual. Basic methods of installation methods available, these are:... -
Page 23: Length & Changes Of Direction
REU-E MODEL NEUTRALISER TANK & DRAIN MUST IMPORTANT CONSIDERATIONS FOR NEUTRALISER DRAIN PIPE Lines’ has been used as a guide in preparing these considerations. NOTE 2° Remove cap from condensate drain outlet MUST BE Length & Changes Of Direction INSTALLATION METHOD Rinnai HW_CF OIM... -
Page 24: Interconnection Of Condensate / Neutraliser Drain Lines
NEUTRALISER TANK & DRAIN Interconnection Of Condensate / Neutraliser Drain Lines Common Stack Discharge Tundish Drain Lines Areas Subject To Freezing HW_CF OIM... -
Page 25: Water Controller Installation
IMPORTANT brought in from other countries are not compatible with Rinnai appliances sold in Australia. Regardless of water controller installation, all Rinnai water heaters must only be installed by an Authorised person. Water controllers, transceivers and water heaters DO NOT contain user serviceable parts and must ONLY be serviced and repaired by an authorised person. -
Page 26: Location
Rinnai supplied communication cables may be used. Optional longer per metre communication cabling Part No. 92078609 is available from Rinnai. The per metre communication cable does not come supplied with spade connectors, spade connectors are available from your local electrical component retailer. -
Page 27: Connecting Communication Cable(S) With 'Ezi Connect' (Reu-A / Reu-Am)
Controllers are not polarity sensitive, however to avoid confusion it is recommended that like coloured wires be terminated together. Communications Cable Electrical Connectors MC-91Q, MC-601Q, BC-100V (Supplied with Water Controllers) Communications Cable MC-100V, MC-503RC-M Pre-wired Mini-Plug (Supplied) Rinnai HW_CF OIM... -
Page 28: Connecting Communication Cables To Pcb (Reu-E & Reu-Vcm)
Carefully remove the cover plates from the water controller, using a screw driver (Fig. 2). Connect the cable to the water controller. Feed any excess cable lengths into the wall cavity to avoid the pinching of cables between the wall and the water controller. Rinnai HW_CF OIM... -
Page 29: Additional Programming & Activation Requirements
If the water controller in the kitchen is swapped with another water controller (for example, the STEP 1 for the water controller moved from the kitchen to the bathroom. Then perform STEP 1 for the water controller moved from bathroom to the kitchen. Rinnai HW_CF OIM... -
Page 30: Commissioning
Ensure building occupants DO NOT have access to hot water outlets during this procedure. CAUTION The gas regulator on the appliance is electronically controlled and factory pre-set. Under normal circumstances it DOES NOT need adjustment during installation. NOTE DELIVERY TEMPERATURE 50°C Compliant Models For All Other Models Rinnai HW_CF OIM... -
Page 31: Wiring Diagram
NOTE WIRING DIAGRAM COMMISSIONING CHECK LIST INSTALLATION RECORD Installer Details System Details REU- * This information will need to be copied from the data plate, located on the left hand side of appliance. Rinnai HW_CF OIM... - Page 32 250 200 1000 40 / 20 32 / 25 20 / 40 16 / 50 23 R ¾ (20) R ¾ (20) R ¾ (20) REU-AM3237WC - HD32e 250 200 1000 40 / 20 32 / 25 20 / 40 16 / 50 23 R ¾...
- Page 33 SPECIFICATIONS TABLE 2. MAXIMUM DELIVERY TEMPERATURES (a) Factory "Pre-Set" Maximum delivery temperature (°C) (b) Can the Factory "Pre-Set" Maximum delivery temperature be changed by an authorised person? Rinnai HW_CF OIM...
- Page 34 Min / Max 70 / 103 70 / 103 (from wall) Min / Max 99 / 132 99 / 132 (from wall) Neutraliser outlet (from wall) base) base) Condensate outlet (from base) Flue spigot height - Internal models Position Rinnai HW_CF OIM...
- Page 35 SPECIFICATIONS Infinity Series Infinity Enviro Series Infinty-i / HD-i Series (Internal) HD-e Series (External) Rinnai HW_CF OIM...
- Page 36 SPECIFICATIONS Infinity 32 / HD32e Series Rinnai HW_CF OIM...
- Page 37 Min / Max (from wall) Universal Water Controller - MC-601Q Min / Max (from wall) Neutraliser outlet (from wall) Condensate outlet (from base) Flue spigot height - Internal models Ø20 Position Centre Drawings are not to scale Rinnai HW_CF OIM...
- Page 38 SPECIFICATIONS TABLE 5. OTHER ACCESSORIES www.rinnai.com.au. REU Series Pipe Cover REU-AM PCD01 heater and are designed to conceal pipes and valves. Pipe Not Available REU-AM3237W/WC Cover Pipe covers may also be joined to one another to conceal longer REU-E PCD08...
- Page 39 NOTES Rinnai HW_CF OIM...
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Page 40: Contacts
(National calls from public phones in Australia are free.) For further information visit www.rinnai.com.au or email enquiry@rinnai.com.au Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance. If your appliance requires service, please call our National Help Line.
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What is the recommended temperature setting