Alto-Shaam HSM-24/3S/T Operator's Manual

Heated shelf merchandiser

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MN-47789-EN

REV.02

12/22

alto-shaam.com

Heated Shelf Merchandiser

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Die neueste Fassung des Handbuchs finden Sie auf alto-shaam.com

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Operator's Manual

HSM-24/3S/T

HSM-24/5S/T

HSM-36/2S/T

HSM-36/3S/T

HSM-36/5S/T

HSM-48/5S/T

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Summary of Contents for Alto-Shaam HSM-24/3S/T

Page 1 HSM-36/3S/T HSM-36/5S/T HSM-48/5S/T MN-47789-EN For the most current manual, visit alto-shaam.com Die neueste Fassung des Handbuchs finden Sie auf alto-shaam.com REV.02 Pour la dernière version du manuel, visiter alto-shaam.com 12/22 Para obtener el manual más actual, visite alto-shaam.com Ga voor de meest recente handleiding naar alto-shaam.com За...
Page 2: Manufacturer's Information
© Copyright 12/22 by Alto-Shaam, Inc. All rights reserved. This manual or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of Alto-Shaam, Inc. Trademarks All trademarks referenced in this documentation are the property of their respective owners.
Page 3: Foreword
Call 800-558-8744 to reach our 24-hour emergency service call center for immediate access to local authorized service agencies outside standard business hours. The emergency service access is provided exclusively for Alto-Shaam equipment and is available throughout the United States through Alto-Shaam’s toll free number.
Page 4 OREWORD This page is intentionally left blank. Hea te d Sh e l f Mer c h an d i se r Op e ra to r ’ s Ma n u al MN- 4 77 8 9 Re v 1 1 2/ 2 2 ▪...
Page 5: Table Of Contents
Extend Your Manufacturer’s Warranty ....3 Alto-Shaam 24/7 Emergency Repair Service ....3...
Page 6 ABLE OF ONTENTS This page is intentionally left blank. Hea te d Sh e l f Mer c h an d i se r Op e ra to r ’ s Ma n u al MN- 4 77 8 9 Re v 1 1 2/ 2 2 ▪...
Page 7: Safety
AFETY The Meaning of Signal Words This manual contains signal words where needed. These signal words must be obeyed to reduce the risk of death, personal injury, or equipment damage. The meaning of these signal words is explained below. DANGER Danger indicates a hazardous situation which, if not avoided, will result in serious injury or death.
Page 8: Appliance Description And Intended Use
Nomenclature HSM-24/3S/T means Heated Shelf Merchandiser, 24-inch width, three-shelf, and top heat. Configurations Heated Shelf Merchandisers are available in configurations based on the width of the appliance and the number of shelves.
Page 9: Safety Precautions
AFETY Safety Precautions Before you begin Read and understand all instructions in this manual. Electrical precautions Obey these electrical precautions when using the appliance: ▪ Connect the appliance to a properly grounded outlet. Do not use the appliance if it is not properly grounded. Consult an electrician if there is any doubt that the outlet used is properly grounded.
Page 10 (12) months by an authorized service partner or trained technician. ▪ Contact Alto-Shaam for the authorized service partner in your area. Continued on next page Hea te d Sh e l f Mer c h an d i se r Op e ra to r ’...
Page 11 AFETY Continued from previous page Personal Protective Wear the following Personal Protective Equipment (PPE) while cleaning the Equipment (PPE) appliance: ▪ Protective gloves ▪ Protective clothing ▪ Eye protection ▪ Face protection Use of restraining A restraining device (tether) must be installed to any appliance that is hard-wired devices and mounted on casters.
Page 12 AFETY This page is intentionally left blank. Hea te d Sh e l f Mer c h an d i se r Op e ra to r ’ s Ma n u al MN- 4 77 8 9 Re v 1 1 2/ 2 2 ▪...
Page 13: Labels
ABELS Label Locations HDC-PHD-015312 Hea te d Sh e l f Mer c h an d i se r Op e ra to r ’ s Ma n u al M N- 47 7 8 9 Re v 1 1 2/ 2 2 ▪...
Page 14 Read installation instructions. LA-39148 Every Alto-Shaam product is precision calibrated prior to release from the factory to ensure accurate temperature control. Hea te d Sh e l f Mer c h an d i se r Op e ra to r ’...
Page 15 ABELS WARNING Hot surface LA-46331 Made in U.S.A. Security seal For use on individual branch circuit only. WARNING WARNING ADVERTENCIA/AVERTISSEMENT Peligro de incendio Fire hazard Utilice un enchufe con toma de tierra de los que se incluyen en las listas de la UL de 120 voltios, 30 amperios, Fire Hazard monofásico de 3 hilos para unidades monofásicas.
Page 16 ABELS WARNING WARNING/ADVERTENCIA/AVERTISSEMENT Fire hazard Fire Hazard This appliance is only for use with factory-supplied legs, This appliance is only for use with factor-supplied casters, or base. Peligro de incendio legs, casters, or base. Este aparato solo se puede usar con patas, ruedas o base proporcionadas por la fábrica.
Page 17: Installation
NSTALLATION Dimension Drawings HSM-24/3S/T Hea te d Sh e l f Mer c h an d i se r Op e ra to r ’ s Ma n u al M N- 47 7 8 9 Re v 1 1 2/ 2 2 ▪...
Page 18 NSTALLATION HSM-24/5S/T Hea te d Sh e l f Mer c h an d i se r Op e ra to r ’ s Ma n u al MN- 4 77 8 9 Re v 1 1 2/ 2 2 ▪...
Page 19 NSTALLATION HSM-36/2S/T FRONT AND REAR DOOR OPTION 60° MAX 2-7/8" 73mm FRONT DOOR OPTION 20° MAX 41-11/16" 1059mm 20-9/16" 522mm 33-5/16" 846mm 2" 50mm 32" 813mm 36" 914mm 36" 914mm 27-1/4" 692mm 8° 2-1/2" 64mm 3-9/16" 91mm 35" 889mm REACH-IN 18-11/16"...
Page 20 NSTALLATION HSM-36/3S/T 20-3/4" 7-5/8" (527mm) (193mm) 130.0° 130.0° 90.0° 90.0° 100.3° 100.3° 1-3/16" (31mm) 33-9/16"(852mm) 18" (457mm) WITH REAR DOORS (PASS THRU) 4" (101mm) CORD WRAP & ELECTRICAL CONNECTIONS 27-1/4" (692mm) 35-13/16" (910mm) 25-7/8" 35-1/4"(895mm) (658mm) 2" (50mm) 1-3/8"(35mm) 32" (813mm) 18-11/16"...
Page 21 NSTALLATION HSM-36/5S/T 130.0° 130.0° 100.3° 100.3° 20-3/4" 7-5/8" (527mm) (193mm) 90.0° 90.0° 2-1/4" 31-7/16" (798mm) (58mm) 1-3/16" (31mm) FRONT WITH DOORS & CASTERS BACK VIEW WITH SWING DOOR 33-9/16" (852mm) 27-1/4" (692mm) 36" (914mm) 25-7/8" 35-1/4" (895mm) (657mm) 1-3/8" (35mm) 1-13/16"...
Page 22 NSTALLATION HSM-48/5S/T 32-9/16" 827mm 14-3/4" 375mm 130° 90° TOP VIEW REACH IN SWINGING DOORS OPEN 90° 100° 21-5/16" 541mm 45-5/16" 1151mm 27-1/4" 692mm 14-5/8" 372mm 25-7/8" 657mm 48" 1218mm 8-15/16" 227mm 7-1/8" 180mm 8-1/4" 209mm 6" 152mm 7-9/16" 192mm 1-3/8" 35mm REAR VIEW ELECTRICAL PASS THRU...
Page 23: How To Receive The Appliance
Alto-Shaam policy It is the policy of Alto-Shaam to assist customers in collecting claims that have been properly filed and actively pursued. Alto-Shaam cannot, however, file damage claims, assume the responsibilities for damage claims, or accept deductions in payment for damage claims.
Page 24: How To Unpack The Merchandiser
Examine the appliance for damage. If the appliance has been damaged, do not use the appliance until it has been inspected by an authorized service provider. Contact ® your carrier or Alto-Shaam customer service. HDC-TS-015318 Continued on next page Hea te d Sh e l f Mer c h an d i se r Op e ra to r ’...
Page 25 NSTALLATION Continued from previous page Position the lifting device under the merchandiser from the front. Position the forks of the lifting device near the legs/casters. The pallet may be oversized, in such cases, raise the pallet and block it just enough so that the lifting device can fit underneath the pallet.
Page 26: How To Install The Merchandiser
▪ The merchandiser must not be installed in any area where it may be affected by steam, grease, dripping water, high temperature, or any other severely adverse conditions. Voltages Breaker Plug Options HSM-24/3S/T 120V 50/60 NEMA5-20P 208-240V 50/60 6.23- 1.3- NEMA5-15P 7.15...
Page 27 NSTALLATION Continued from previous page HSM-36/5S/T 208-240V 50/60 14.58- 3.03- NEMA6-15P 16.73 4.02 NEMA6-20P Cord, no plug 230V 50/60 3.45 CEE 7/7, BS1363, CH-2-16 HSM-48/5S/T NEMA6-15P 208-240V 50/60 20.1- 4.19- NEMA6-20P 22.3 5.35 Cord, no plug 230V 50/60 20.37 4.89 CEE 7/7, BS1363, CH-2-16 Electrical connections must meet all applicable federal, state, and local codes.
Page 28 NSTALLATION Continued from previous page Regarding international standard merchandisers: If the unit is not equipped with flexible cord and plug, an all-pole country approved disconnection device which has a contact separation of at least 3mm in all poles must be incorporated in the fixed wiring for disconnection. When using a cord without a plug, the green/yellow conductor shall be connected to the terminal which is marked with the ground symbol.
Page 29 NSTALLATION Continued from previous page Position the To position the merchandiser, do the following. merchandiser Step Action Make sure that: The location where the merchandiser is being installed is rated to ▪ support the weight of the merchandiser; The merchandiser is within five feet (1.5 m) of the appropriate electrical ▪...
Page 30 NSTALLATION Continued from previous page Install the tether Install a restraining device (tether) between the merchandiser and the (if required) building’s structure so no stress is transmitted to the electrical connections when the oven moves. HDC-TS-015306 Bonding terminal Connect the merchandiser at the equipotential-bonding terminal if required. (if required) ...
Page 31: How To Install The Merchandiser (Without Cord Or Plug)
NSTALLATION How to Install the Merchandiser (Without Cord or Plug) Before you begin Make sure you have: ▪ An appropriate lifting device, and enough personnel, to safely move and position the weight of the merchandiser ▪ Appropriate cord and plug, minimum oil resistant HO7RN-F. See local codes and regulations ▪...
Page 32 NSTALLATION CAUTION: Electric shock hazard. Power source must match voltage identified on appliance rating tag. The rating tag provides essential technical information required for any appliance installation, maintenance or repairs Do not remove, damage or modify the rating tag. Regarding international standard merchandisers: If the unit is not equipped with flexible cord and plug, an all-pole country approved disconnection device which has a contact separation of at least 3mm in all poles must be incorporated in the fixed wiring for disconnection.
Page 33 NSTALLATION Continued from previous page Wire Sizes 60335-1 IEC:2010 Rated current of appliance Nominal cross-sectional area mm² >0.2 – ≤ 3 >3 – ≤ 0 0.75 >6 – ≤ 10 >10 – ≤ 16 >16 – ≤ 25 >25 – ≤ 32 >32 –...
Page 34 NSTALLATION Continued from previous page Connect the wiring To connect the wiring, do the following. Remove the top cover. WARNING: Electric shock hazard. Make sure the supply cord is not connected to a power supply. HDC-TS-015296 The countertop merchandiser may have a full-size back panel or a small back panel.
Page 35 NSTALLATION Continued from previous page Install the ground wire. Leave an extra loop so that current-carrying conductors become taut before the ground wire if the cord is accidentally pulled. Follow applicable regulations. Tighten the cord grip sealing nut onto the supply cord. Counter Top Models Floor Models HDC-TS-015299...
Page 36 NSTALLATION Continued from previous page Install the tether Install a restraining device (tether) between the merchandiser and the (if required) building’s structure so no stress is transmitted to the electrical connections when the oven moves. HDC-TS-015306 Bonding terminal Connect the merchandiser at the equipotential-bonding terminal if required. (if required) ...
Page 37: How To Install The Skirt On A Floor Model Merchandiser
NSTALLATION How to Install the Skirt on a Floor Model Merchandiser Background Merchandisers with casters include three skirt panels that need to be installed after the merchandiser is in position. Before you begin Make sure you have basic hand tools. Procedure To install the skirt to the floor model merchandiser, do the following.
Page 38: How To Add A Display Base To An Existing Countertop Merchandiser
NSTALLATION How to Add a Display Base to an Existing Countertop Merchandiser Background The optional base adds 8” (203mm) to the overall height of a countertop merchandiser. Before you begin Make sure you have basic hand tools. Make sure you have an appropriate lifting device for the weight of the appliance.
Page 39 NSTALLATION Continued from previous page Place the display base frame next to the lifting device or platform. If the display base has casters, make sure the brakes are set. ▪ If the display base has legs, make sure they are set to a height of at least ▪...
Page 40 NSTALLATION Continued from previous page Position the front skirt panel so the holes in the side flanges line up with the screw holes in the side of the display base. The magnet on the front of the display base holds the panel in place. Attach the front panel to the display base with two screws on each side.
Page 41 NSTALLATION Continued from previous page Attach each side panel to the display base with two screws Result The display base has been installed. Hea te d Sh e l f Mer c h an d i se r Op e ra to r ’ s Ma n u al MN- 47 7 8 9 Re v 1 1 2/ 2 2...
Page 42: How To Install The Optional Shelf Insert For Magnetic Signage Panels
NSTALLATION How to Install the Optional Shelf Insert for Magnetic Signage Panels Background The optional shelf insert allows magnetic signage panels to be used on the merchandiser shelves. The insert can be removed at any time. Procedure To install the shelf insert, do the following. Step Action Open...
Page 43: Operation
The shelf capacity for a Heated Shelf Merchandiser differs depending on the configurations of the unit. The shelf capacities are as follows. ▪ HSM-24/3S/T: Three (3) 20-7/8” (530mm) width shelves, fifteen (15) sandwiches or six (6) chicken boats with dome cover per shelf.
Page 44: How To Turn On And Turn Off The Merchandiser
PERATION How to Turn On and Turn Off the Merchandiser Before you begin The merchandiser must be connected to electric power. Turning on the To turn on the merchandiser, do the following. merchandiser Step Action Locate the power switch below the top canopy on the left side of the merchandiser.
Page 45: How To Prepare The Merchandiser For First Use
PERATION How to Prepare the Merchandiser for First Use Background Use this procedure for initial use or before using the merchandiser after taking it out of storage. Procedure To prepare the merchandiser for first use, do the following. Step Action Remove all packing material from the merchandiser.
Page 46: How To Operate The Merchandiser
PERATION How to Operate the Merchandiser ▪ Before you begin The merchandiser must be connected to electric power. ▪ Review the following general instructions: Do not allow food or water to contact the shelves. □ Use hand protection when handling hot items. □...
Page 47 PERATION Continued from previous page Turn the thermostat knob(s) to 4.5–5 for units with doors or 5–6 for units Preheat without doors. the merchandiser. The time required to preheat the merchandiser depends on environmental factors. Bottom Shelf 2nd Shelf 3rd Shelf Shelf Top Shelf From Bottom...
Page 48 PERATION This page is intentionally left blank. Hea te d Sh e l f Mer c h an d i se r Op e ra to r ’ s Ma n u al MN- 4 77 8 9 Re v 1 1 2/ 2 2 ▪...
Page 49: Maintenance
AINTENANCE How to Clean the Merchandiser Before you begin WARNING: Electric shock hazard. Set the power switch to the OFF position and unplug the merchandiser before cleaning it. CAUTION: Burn hazard. Allow the merchandiser and racks to cool before cleaning. CAUTION: Corrosive materials hazard.
Page 50 AINTENANCE Continued from previous page Spray heavily-soiled areas with a water-soluble degreaser and let stand for 10 minutes, then remove the soil with a plastic scouring pad. Wipe the interior surfaces with a sanitizing solution after cleaning and rinsing. This solution must be approved for use on food contact surfaces. Clean the merchandiser glass with glass cleaner or distilled vinegar.
Page 51: Warranty
ARRANTY Warranty Introduction Alto-Shaam, Inc. warrants to the original purchaser only, that any original part found to be defective in material or workmanship will be replaced with a new or rebuilt part at Alto-Shaam's option, subject to provisions hereinafter stated.
Page 52 No person except an officer of Alto-Shaam, Inc. is authorized to modify this warranty or to incur on behalf of Alto-Shaam any other obligation or liability in connection with Alto-Shaam equipment.
Page 53: Declaration Of Conformity
ECLARATION OF ONFORMITY Hea te d Sh e l f Mer c h an d i se r Op e ra to r ’ s Ma n u al M N- 47 7 8 9 Re v 1 1 2/ 2 2 ▪...
Page 54 ECLARATION OF ONFORMITY Hea te d Sh e l f Mer c h an d i se r Op e ra to r ’ s Ma n u al MN- 4 77 8 9 Re v 1 1 2/ 2 2 ▪...
Page 56 Miami, FL US A INDIA MEXICO Pune, India Leon, Mexic o AUSTRALIA Brisbane, Queenslan d Menomonee Falls, WI U.S.A. Phone 800 -558-8 744 | +1-262-251-3800 | alto-shaam.co m ASIA FRANCE MEXICO Shanghai, China Aix en Provence, France Phone +52 1 477-717-3108 Phone +86-21-6173-0336 Phone +33(0)4-88-78-21-73 MIDDLE EAST &...

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Hsm-24/5s/t Hsm-36/2s/t Hsm-36/3s/t Hsm-36/5s/t Hsm-48/5s/t

Alto-Shaam HSM-24/3S/T Operator's Manual

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