Ignore Or Silence Incoming Calls; Initiating Conference Calls; Working With Shared Lines - Polycom VVX 601 User Manual

c. Select End Call to end a call with a contact. You can end active calls only, so resume the held
call first before ending it.
d. Select Transfer to send the call to another contact.
e. Select Conference to initiate a conference call.

IGNORE OR SILENCE INCOMING CALLS

You can ignore or silence a call to stop your phone from ringing. Even if you ignore the call and
silence the ringer, an incoming call notification continues to display on your phone.
To ignore or silence a call:
From the Incoming Call screen, select Ignore for private lines, or Silence for shared lines.
The Incoming Call screen disappears, your phone stops ringing, and either the Home or Calls
screen is displayed.
Reject Incoming Calls
You can reject a call and send the call directly to voicemail. Rejected calls display in the Missed Calls
list in your Recent Calls list. Rejecting calls is not available for shared lines.
To reject an incoming call:
From the Incoming Call screen, select Reject. The call goes directly to voicemail.

INITIATING CONFERENCE CALLS

You can initiate an audio conference call with two contacts and hold, resume, or split a conference
call on your VVX phone. VVX phones can manage a maximum of 12 active or held conference calls
at a time. However, you can have only one active conference call in progress with numerous other
conference calls on hold.
Initiate Conference Calls
You can initiate a conference by calling two people and selecting the Conference soft key or hard key.
To initiate a conference call:
1. Call a contact.
2. After the contact answers, select the Conference soft key. The call is held.
3. Enter another contact's number or select a contact from the directory or the call lists.
4. When the contact answers, select the Conference soft key. All call participants are added to a
conference call.

WORKING WITH SHARED LINES

All VVX phones support multiple and shared lines. Your administrator can customize your phone so
that you have multiple shared lines enabled.
For more information, visit epb.com/customer-support/business-support
or call 423-648-1500, option 2
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