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23 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-
sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
23.1 Malfunctions
Fault
The appliance is not
working.
"Sprache Deutsch"
appears in the dis-
play.
The operation does
not start or is inter-
rupted.
Appliance does not
heat up and "Demo
mode is switched on"
appears in the dis-
play.
The appliance does
not start and "Cook-
ing compartment too
hot" appears in the
display.
The time is not dis-
played when the ap-
pliance is switched
off.
HomeConnect is not
working correctly.
During simple mi-
crowave operation,
the cooking compart-
ment becomes hot.
Cause and troubleshooting
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
There has been a power cut.
Implement the settings for the initial configuration.
▶
→ "Carrying out the initial configuration", Page 12
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 30
Different causes are possible.
Check any notifications that appear in the display.
▶
→ "Displaying information", Page 14
Device is in demo mode.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
1.
the fuse box off and back on again.
Switch off demo mode within three minutes in the
2.
→ "Basic settings", Page 22.
There has been a power cut.
Open and close the appliance door once after a power failure.
▶
a The appliance is checked and is ready to use.
The cooking compartment is too hot for the selected dish or type of heating.
Allow the cooking compartment to cool down and start again.
▶
Basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 22
Different causes are possible.
Go to www.home-connect.com.
▶
The drying function is switched on.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
Troubleshooting en
29
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