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Error
Condition/solution
code/message
(I-31)
Set Wi-Fi using Wi-Fi Auto Connect. To make wireless connection settings from
your computer, run the installer and follow the on-screen instructions.
(I-41)
The Paper Setup Auto Display option is disabled. You must enable Paper Setup
Auto Display to use AirPrint.
(I-60)
Your computer may not support WSD (Web Services for Devices). The scan to
computer (WSD) function is available only for computers running English versions of
Windows 11, Windows 10, Windows 8.x, Windows 7, or Windows Vista. Make sure
your product is connected correctly to the computer.
Turn the power
Try the following solutions:
off and on
• Turn the printer off and on again.
again. If the
• If you are using a Wi-Fi connection, turn the wireless router off and on again. If the
problem
error message is still displayed, make a note of the error code, and contact Epson
persists, contact
support.
XX.
The Ink Pad has
The ink pad needs to be replaced. Contact Epson or an authorized Epson service
reached the end
provider to replace the ink pad; this is not a user-replaceable part.
of its service
If the ink pad has reached the end of its service life, you can no longer perform
life. Please
cleaning. Printing can be performed but the quality of the printouts cannot be
contact Epson
guaranteed.
Support.
Recovery Mode A firmware update has failed. Connect your product using a USB cable and try
updating the firmware again. If you still receive this error message, contact Epson for
support.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the
pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced
by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.
Parent topic:
Solving Problems
240
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