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12. Enter span-assign-to-cluster span_label to assign all the spans to the new
server.
13. Verify the IP routes, and enable all the EVSs for file services in case they are
disabled.
14. Reconfigure any required tape backup application security.
15. Navigate to Home > Status & Monitoring > Event Logs, and click Clear Event
Logs.
16. Navigate to Home > Status & Monitoring > System Monitor and verify the server
status:
If the server is operating normally, and is not displaying any alarm conditions,
■
run a backup to capture the revised configuration, and then download another
diagnostic to support. Permanent license keys for the replacement server are
normally provided within 7 days.
If the server is not operating normally for any reason, contact support for
■
assistance.
17. Confirm all final settings, IP addresses, customer contact information, service
restarts, client access, and that customer expectations are all in place. Features such
as replication and data migration should all be confirmed as working, and all file
systems and storage pools should be online.
Replacing a single server with an external SMU
Note that if it is a single server with an external SMU that is nonfunctioning, and does not
have a recent backup saved off platform, then a challenging and manual recovery
process is necessary. If this circumstance is encountered, call the support organization
for a copy of the system's latest diagnostics files, if available, to be used as a guide in
reestablishing the system manually. The data and file systems will remain intact
independent of the replacement and without a backup.
Note: Replacement servers are shipped without an embedded system
management unit (SMU), so you must have a SMU installed before you can
connect to a standalone server.
Important: Set expectations up front with the customer that this will delay
time to recovery, and that some aspects of the systems configuration might
never be recovered.
Obtaining backups, diagnostics, firmware levels, and license keys
On the old server:
Procedure
1. If the server is online, using NAS Manager, navigate to Home > Server Settings >
Configuration Backup & Restore, click backup, and then select a location to save
the backup file.
Hitachi NAS Platform 3080 and 3090 G2 Hardware Reference
Appendix A: Server replacement procedures
Replacing a single server with an external SMU
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