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Dishwasher
SHP65CM5N
[en-us] Use and Care Manual

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Summary of Contents for Bosch SHP65CM5N

  • Page 1 Dishwasher SHP65CM5N [en-us] Use and Care Manual...
  • Page 2: Table Of Contents

    en-us Further information and explanations are available online: Table of contents 1 IMPORTANT SAFETY INSTRUCTIONS....  4 11 Dishware ..............  17 1.1 Safety definitions............ 4 11.1 Damage to glass and dishware ...... 17 1.2 General information...........  4 11.2 Loading dishware ..........
  • Page 3 en-us 20 STATEMENT OF LIMITED PRODUCT WARRANTY ............  36 20.1 What this warranty covers & Who it applies to.. 36 20.2 How long the warranty lasts ........ 36 20.3 Extended Warranty .......... 36 20.4 Repair/replace as your exclusive remedy.... 37 20.5 Out of warranty product.........
  • Page 4: Important Safety Instructions

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS Read all instructions carefully before use. These 1.4 Restrictive Use precautions will reduce the risk of electrical shock, fire and This appliance is not intended for use by persons injury to persons. When using kitchen appliances, basic (including children) with reduced physical, sensory or safety precautions must be followed including those in the mental capabilities, or lack of experience and knowledge,...
  • Page 5: Risk To Children

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS WARNING Always use caution when opening the door during or ▶ Under certain conditions, hydrogen gas may be produced following a wash cycle as hot water or steam may in a hot water system that has not been used for two escape.
  • Page 6: Preventing Material Damage

    en-us Preventing material damage If automatic door opening is deactivated, energy Preventing material damage 2 Preventing material damage consumption increases and the drying phase is usually shortened. Preventing material damage NOTICE: This function can be set using the Home Connect® app. Harsh chemicals such as bleach-based products can damage your dishwasher.
  • Page 7: Appliance

    Familiarizing yourself with your appliance en-us Familiarizing yourself with your appliance 4 Familiarizing yourself with your appliance Familiarizing yourself with your appliance 4.1 Appliance Detergent dispenser Add detergent to the detergent dispenser. Lower rack Lower rack →  Page 12 Lower spray arm The lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms.
  • Page 8: Controls

    en-us Familiarizing yourself with your appliance Detergent tab collecting tray During the wash cycle, detergent tabs automatically drop out of the detergent dispenser into the tab collecting tray, where they can dissolve fully. Upper rack Upper rack →  Page 11 Silverware drawer Silverware drawer → ...
  • Page 9: Rinse Aid System

    Familiarizing yourself with your appliance en-us Cycle buttons and options Cycles →  Page 10 Options →  Page 11 Display for remaining time The displays show the remaining time of the wash cycle. WLAN display Home Connect →  Page 22 Start button Starting the wash cycle →  Page 20 Rinse aid refill indicator Rinse aid system → ...
  • Page 10 en-us Dishwasher Cycles Dishwasher Cycles 5 Dishwasher Cycles Below is an overview of the different cycles available on your dishwasher. Dishwasher Cycles The running time may vary depending on the cycle selected. The running time depends on the water temperature, the quantity of dishware, the level of dirt and the option selected. The running time will change if the rinse aid system is switched off or rinse aid needs to be added.
  • Page 11 Options en-us Tip: You can use the Home Connect app to download 7.1 Upper rack additional Cycles and Options and save them. Arrange cups, glasses, and small tableware items in the top rack. 6 Options Options Here is an overview of the different options available on Options your dishwasher.
  • Page 12 en-us Features Raise or lower the rack evenly to the right level. Check that the rack is level on both sides. 7.4 Silverware drawer Release the levers. Arrange silverware in the silverware drawer. a The rack clicks into position. Slide the rack in. 7.2 Lower rack Arrange pans and plates in the lower rack.
  • Page 13 Features en-us To fold down a side shelf, push the lever forward 7.5 Cup shelf fold down the side shelf ⁠ . Use the cup shelf and the space underneath for small cups and glasses or for large items of silverware, e.g. cooking spoons or serving cutlery.
  • Page 14: Rinse Aid

    en-us Before using for the first time Push the lever forward and fold down the tines ⁠ . To use the tines again, fold them back up. a The tines click into position. 7.7 Rack heights Set the racks at the right height. Appliance height 34"...
  • Page 15: Setting The Amount Of Rinse Aid

    Detergent en-us 1 2 3 Press the catch on the lid of the dispenser for rinse aid Press repeatedly until the right amount of rinse aid and lift ⁠ . has been set. 0, 1, 2 or 3 LEDs will light up accordingly. The factory setting is level 2.
  • Page 16: Incompatible Detergents

    en-us Detergent Note: Follow the manufacturer's instructions for each ¡ Use tablets with enhanced drying results. detergent. 10.4 Adding Detergent Detergent Description To open the detergent dispenser, press the locking Tabs Tabs are perfect for all cleaning latch. functions and do not need to be measured out.
  • Page 17: Detergent Table

    Dishware en-us Cause Recommendation 10.5 Detergent table The water temperature of Select a cycle with lower Detergent amount guidelines the cycle is too high. temperatures. Note: This dishwasher provides the optimum cleaning After the cycle has ended, performance without the use of a prewash detergent and take glassware and further enhances our standards of sustainability and silverware out of the...
  • Page 18: Removing Dishware

    en-us Dishware – To avoid damage to dishware, arrange it so it is 11.4 Loading patterns stable and cannot tip over. – To avoid injury, arrange silverware with the points Recommended loading patterns. and sharp edges facing down. 12 place settings: – Position containers with the openings facing down so Lower rack no water can collect in them.
  • Page 19: Basic Operation

    Basic Operation en-us Additional loading patterns for 10 place settings: Basic Operation 12 Basic Operation Lower rack Basic Operation 12.1 Protection against unintentional operation Your dishwasher has a built in feature to help prevent unintentional operation, e.g. by children. After starting the appliance, the door has to be closed within 4 seconds, otherwise the operation will be paused.
  • Page 20: Starting The Wash Cycle

    en-us Basic Operation 12.6 Starting the wash cycle Press ▶ a While the wash cycle is running, a spot of light is projected onto the floor below the appliance door. This light will not be visible if the appliance is installed at eye level with the cabinet front fitted flush.
  • Page 21: Basic Settings

    Basic settings en-us Basic settings 13 Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings 13.1 Overview of the basic settings The basic settings depend on the features of your appliance. Basic setting Selection Description Rinse aid disp.
  • Page 22 en-us Home Connect® 1 2 3 1 2 3 To open the appliance settings, press button for 3 Press the button repeatedly until the right signal seconds. volume has been set. a The refill indicator for rinse aid flashes. 0, 1, 2 or 3 LEDs will light up accordingly. The selected signal tone will sound.
  • Page 23: Home Connect

    Home Connect® en-us To be able to use Home Connect®, you must first set up Open the Home Connect® app and scan the following the connection to the WLAN home network (Wi-Fi ) and to QR code. the Home Connect® app. The Home Connect® app guides you through the entire registration process.
  • Page 24: Remote Diagnostics

    en-us Cleaning and maintenance Start the program without dishware. →  Page 20 14.4 Remote Diagnostics The Customer Service can access your appliance via 15.2 Cleaning agent Remote Diagnostics if you ask them to do so, if your Only use suitable cleaning agents to clean your appliance. appliance is connected to the Home Connect®...
  • Page 25: Cleaning The Spray Arms

    Cleaning and maintenance en-us Turn the coarse filter counterclockwise and take out Insert the filter system into the appliance and turn the the filter system ⁠ . coarse filter clockwise. Ensure that foreign objects do not fall into the sump. Ensure that the arrow markings match up. ‒...
  • Page 26 en-us Cleaning and maintenance Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign objects. Insert the lower spray arm. a The spray arm clicks into position. Insert the upper spray arm and screw firmly in place.
  • Page 27: Troubleshooting

    Troubleshooting en-us Troubleshooting 16 Troubleshooting You can eliminate minor issues on your appliance Troubleshooting yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs. Issue Cause and troubleshooting Appliance door does not open at Automatic door opening is not activated.
  • Page 28 en-us Troubleshooting Issue Cause and troubleshooting Four vertical LED's (i.e. the cycle duration indicators and the clean indicator) all light up at the same time. Filters in the water connection of the supply or AquaStop hose are blocked. Switch off the appliance. Pull out the power cord plug.
  • Page 29 Troubleshooting en-us Issue Cause and troubleshooting Dishware is not dry. Water collects in recesses of dishware or silverware. Position dishware at an angle where possible. ▶ The combined detergent used has a poor drying performance. Use rinse aid to improve drying performance. Use a different combined detergent with a better drying performance.
  • Page 30 en-us Troubleshooting Issue Cause and troubleshooting Food remnants on dishware. Dishware has been precleaned too intensively. Then the sensors choose a lighter cycle. Stubborn remnants cannot be entirely removed. Only remove large remnants of food and do not pre-rinse dishware. ▶ Tall narrow containers in corner areas are not rinsed out adequately.
  • Page 31 Troubleshooting en-us Issue Cause and troubleshooting There are colored coatings (blue, The formation of films is due to substances contained in vegetables (cabbage, yellow, brown) inside the appliance celery, potatoes, noodles, etc.) or tap water (manganese). or on stainless steel dishware that Clean the appliance.
  • Page 32 en-us Troubleshooting Issue Cause and troubleshooting Excessive formation of foam Remove the rinse aid with a cloth. ▶ occurs. Detergent or machine care product used causes excessive foaming. Change the brand of detergent. ▶ Connection to home network is not WLAN on router is not active. established.
  • Page 33 Troubleshooting en-us Issue Cause and troubleshooting Appliance does not start. Check whether the power outlet is working. Check whether the power cord plug is properly inserted in the power outlet and on the rear of the appliance. Appliance door is not closed properly. Close the appliance door.
  • Page 34: Transportation, Storage And Disposal

    en-us Transportation, storage and disposal 16.1 Clean drain pump Large food remnants or foreign objects can block the drain 17 Transportation, storage and Transportation, storage and disposal pump. As soon as the dishwashing water no longer drains disposal properly, the drain pump must be cleaned. Transportation, storage and disposal CAUTION 17.1 Removing the appliance...
  • Page 35: Disposal Of Your Old Appliance

    Warranty, from your retailer, or on our website. If you contact Customer Service, you will need the model number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appliance. USA: 1-800-944-2904 www.bosch-home.com/us/owner-support/get-support www.bosch-home.com/us/shop 1-800-944-2904 www.bosch-home.ca/en/service/get-support www.bosch-home.ca/en/service/cleaners-and-accessories For assistance with connecting to Home Connect®, you can also view instructions here: www.home-connect.com/us/en/help-support/set-up...
  • Page 36: Technical Specifications

    (Please search on the product website for your way for Bosch to notify you in the unlikely event of a safety appliance model and additional documents). Alternatively, notice or product recall.
  • Page 37 The warranty coverage described herein excludes all Product proves to have been manufactured with a defect defects or damage that are not the direct fault of Bosch, in materials or workmanship. If reasonable attempts to including without limitation, one or more of the following: repair the Product have been made without success, then ¡...
  • Page 38 BSH. 20.7 Obtaining warranty service To obtain warranty service for your product, you should contact Bosch Customer Support at 1-800-944-2904 to schedule a repair. 20.8 Product information For handy reference, copy the information below from the rating plate.
  • Page 40 • Discounts for filters, cleaners, accessories & parts • Easy access to manuals & appliance specifications • Easy access to part lists • Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration) Register here: www.bosch-home.com/us/owner-support/mybosch Looking for help? You'll find it here.

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