Bosch SHP65CM5N Use And Care Manual page 32

en-us Troubleshooting
Issue
Excessive formation of foam
occurs.
Connection to home network is not
established.
WLAN display is flashing.
Home Connect cannot be
implemented correctly.
Refill indicator for rinse aid lights
up.
Refill indicator for rinse aid does
not light up.
All LEDs light up or flash.
Water is left in the appliance at the
end of the program.
Appliance cannot be switched on
or operated.
Appliance does not start.
32
Cause and troubleshooting
Remove the rinse aid with a cloth.
▶
Detergent or machine care product used causes excessive foaming.
Change the brand of detergent.
▶
WLAN on router is not active.
Check the wireless network connection of your router.
▶
Connection to home network is not available.
Activate the wireless network connection on your router.
▶
Home Connect set incorrectly.
Please consult the documents supplied for Home Connect®.
▶
There is a technical error.
Please consult the information on support in the documents supplied for
▶
Home Connect®.
No rinse aid.
Add Rinse aid → Page 14 .
1.
Set the amount of rinse aid to be dispensed.
2.
→ "Setting the amount of rinse aid", Page 15
Rinse aid system is switched off.
Set the amount of rinse aid.
▶
→ "Setting the amount of rinse aid", Page 15
Electronics have detected a fault.
Press the main switch button for approx. 4 seconds.
1.
→ "Controls", Page 8
The appliance is reset and restarted.
If the problem occurs again:
2.
Switch off the appliance.
‒
Unplug the power plug or switch off the circuit breaker in the fuse box.
‒
Wait at least 2 minutes.
‒
Switch on the circuit breaker in the fuse box or plug in the power plug.
‒
Switch on the appliance.
‒
If the problem occurs again:
3.
Contact customer service.
‒
→ "Customer Service", Page 35
Filter system or area under the filters is blocked.
Clean the Filters → Page 24 .
1.
Clean the Drain pump → Page 34 .
2.
Program has not yet ended.
Wait until the program ends or terminate the program with Reset.
▶
→ "Terminating the wash cycle", Page 20
▶
Software update is taking place.
Wait until the software update has finished.
▶
Appliance functions have failed.
Pull out the power cord plug or switch off the breaker.
1.
Wait at least 2 minutes.
2.
Connect the appliance to the power supply.
3.
Switch the appliance on.
4.
The breaker has tripped.
Check the relevant breaker.
▶
Power cord is not inserted.