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Dishwasher
SHP65CC5UC
[en-us] Use and Care Manual

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Questions and answers

Edward Frankle
February 17, 2025

is there differences between the SHP65CC5UC and the SHP65TL5UC dishwasher? If so, what are they?

Summary of Contents for Bosch SHP65CC5UC

  • Page 1 Dishwasher SHP65CC5UC [en-us] Use and Care Manual...
  • Page 2: Table Of Contents

    en-us Further information and explanations are available online: Table of contents 1 IMPORTANT SAFETY 7.5 Cup shelf........ 20 INSTRUCTIONS......  4 7.6 Flip tines ........ 20 1.1 Safety definitions...... 4 7.7 Rack heights ...... 21 1.2 General information..... 4 8 Before using for the first time ..  21 1.3 Intended use ....... 5 8.1 Initial use........ 21 1.4 Restrictive use ...... 5...
  • Page 3 en-us 12.3 Removing dishware.... 30 18.1 Removing the appliance.. 54 12.4 Loading patterns ..... 31 18.2 Vacation and Storage.... 54 18.3 Transporting the appliance.. 55 13 Basic Operation ......  32 18.4 Disposal of your old 13.1 Protection against appliance ........ 55 unintentional operation.... 32 13.2 Switching on the appliance.. 32 19 Customer Service ....  55 13.3 Setting a cycle...... 32 19.1 Model number (E-Nr.),...
  • Page 4: Important Safety Instructions

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS Read all instructions carefully before use. These precautions will reduce the risk of electrical shock, fire and injury to persons. When using kitchen appliances, basic safety precautions must be followed including those in the following pages. 1.1 Safety definitions Here you can find explanations of the safety signal words used in this manual.
  • Page 5: Intended Use

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS 1.3 Intended use Only use this appliance: ¡ for cleaning household dishware. ¡ for normal household use and in enclosed spaces in a residential environment. ¡ Up to an altitude of 13,100 ft (4000 m) above sea level. 1.4 Restrictive use This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge,...
  • Page 6 en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS ▶ Use this dishwasher only for its intended function, which is the washing of household dishware and kitchenware rated as dishwasher safe. ▶ Only use detergents or rinsing agents recommended for use in a dishwasher, and keep them out of the reach of children.
  • Page 7: Risk To Children

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS WARNING For safe care and operation of your appliance, observe the following. Follow the safety instructions and directions for use on the detergent and rinse ▶ aid product labels. Do not use harsh chemicals such as bleach-based products to clean your ▶...
  • Page 8: State Of California Proposition 65 Warnings

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS 1.8 State of California Proposition 65 Warnings This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:...
  • Page 9: Preventing Material Damage

    Preventing material damage en-us Detergent may damage the water Preventing material damage 2 Preventing material softening system. damage Only fill the dispenser of the water ▶ softening system with special Preventing material damage dishwasher salt. NOTICE: Harsh chemicals such as bleach- based products can damage your Environmental protection and energy-saving 3 Environmental protec- dishwasher.
  • Page 10: Familiarizing Yourself With Your Appliance

    en-us Familiarizing yourself with your appliance Familiarizing yourself with your appliance 4 Familiarizing yourself with your appliance Familiarizing yourself with your appliance 4.1 Appliance Rating plate Rating plate with E number and FD number →  Page 56 . You will need this data to contact Customer service → ...
  • Page 11 Familiarizing yourself with your appliance en-us Lower rack Lower rack →  Page 18 Dispenser for special salt Add special salt to the special salt dispenser. →  "Water softening system", Page 21 Lower spray arm The lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms.
  • Page 12: Controls

    en-us Familiarizing yourself with your appliance 4.2 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Button If you press for approx. 3 seconds, you can open the basic settings. ON/OFF button and reset Switching on the appliance → ...
  • Page 13 Familiarizing yourself with your appliance en-us Special salt refill indicator Water softening system →  "Adding dishwasher salt", Page 23 Display Clean Once the wash cycle has ended, the display lights up.
  • Page 14: Dishwasher Cycles

    en-us Dishwasher Cycles Dishwasher Cycles 5 Dishwasher Cycles Below is an overview of the different cycles available on your dishwasher. Dishwasher Cycles The running time may vary depending on the cycle selected. The running time depends on the water temperature, the quantity of dishware, the level of dirt and the option selected.
  • Page 15: Energy Guide

    Dishwasher Cycles en-us Cycle Purpose Cycle sequence Usage 1) Hour/min. 2) Electrical/ 3) Water/gal Normal Dishware: Most economical cycle: ¡ 1) 2:10 - 2:15 ¡ Cleaning mixed ¡ Pre-Rinse ¡ 2) 0.750 - dishware and ¡ Cleaning 113 °F – 131  0.840 silverware.
  • Page 16: Favorite

    en-us Options Lower rack 5.2 Favorite With this function, you can save a combination of a Cycle and an Option. You can save the selected Cycle and Option combination via the Home Connect app. Tip: You can use the Home Connect app to access additional Cycles and Options and save them.
  • Page 17: Features

    Features en-us 7.1 Upper rack Option ¡ Especially suitable Arrange cups, glasses, and small for drying plastic tableware items in the top rack. parts. ¡ There is a slight increase in energy consumption and the run time is extended. ¡ Increases the temperature and Sanitize cycle length to...
  • Page 18: Lower Rack

    en-us Features Raise or lower the rack evenly to the right level. Large plates up to a diameter of 13 inches can be arranged in the lower Check that the rack is level on both rack as shown. sides. Release the levers. a The rack clicks into position.
  • Page 19: Silverware Drawer

    Features en-us To fold down a side shelf, push the lever forward and fold down the side shelf ⁠ . 7.4 Silverware drawer Arrange silverware in the silverware To fold down the front tines, push drawer. the lever forward and fold down the folding tines ⁠...
  • Page 20: Cup Shelf

    en-us Features You can fold the tines down to arrange 7.5 Cup shelf pans, bowls and glasses better. Use the cup shelf and the space underneath for small cups and glasses Folding down the tines or for large items of silverware, e.g. If you do not need the tines, fold them cooking spoons or serving cutlery.
  • Page 21: Rack Heights

    Before using for the first time en-us 7.7 Rack heights Set the racks at the right height. Appliance height 34" with silverware basket Level Upper rack Lower rack 1 max. ø 9.5" 13"/13.5" →  Page 18 2 max. ø 10.5" 12" 3 max. ø 11.5"...
  • Page 22: Overview Of Water Hardness Settings

    en-us Water softening system To avoid damage to the appliance, water with a hardness above 9 °E must be softened. 9.1 Overview of water hardness settings You can find an overview of the water hardness values that can be selected here. You can find out how hard your water is from your local water company or by using a water hardness tester.
  • Page 23: Special Dishwasher Salt

    Water softening system en-us Press button repeatedly until dispenser for special salt the right water hardness has been immediately before the program 1 2 3 set. starts. Unscrew the lid of the salt dispenser and remove. Before the first use: Fill the dispenser full with water.
  • Page 24: Switching Off The Water Softening System

    en-us Rinse aid system 9.4 Switching off the water Rinse aid system 10 Rinse aid system softening system Rinse aid system If you do not need to use the water 10.1 Rinse aid softening system, e.g. you already For optimum drying results, use rinse have a whole house water softening aid.
  • Page 25: Setting The Amount Of Rinse Aid

    Rinse aid system en-us Spilled rinse aid can cause Press repeatedly until the right 1 2 3 excessive frothing during the wash amount of rinse aid has been set. cycle. Close the lid of the dispenser for rinse aid. a The lid clicks into position. 10.2 Setting the amount of rinse aid 0, 1, 2 or 3 LEDs will light up...
  • Page 26: Detergent

    en-us Detergent Press repeatedly until no LED Detergent Description lights up. detergent. This may reduce its a The rinse aid system is switched off effectiveness. and the rinse aid refill indicator is Powder Powder detergent is deactivated. detergent recommended for To store the setting, press button shorter cycles.
  • Page 27: Information On Detergent

    Detergent en-us Add the detergent to the dry 11.3 Information on Detergent detergent dispenser. Follow the instructions on detergents in everyday use. 3 tbsp ¡ Detergents marked as "ecological" (45 ml) 1.75 tbsp (environmentally friendly) generally (25 ml) 1 tbsp contain lower levels of active agents (15 ml) or none at all.
  • Page 28: Detergent Table

    en-us Dishware detergent will spread around the 12.1 Damage to glass and washing tank and dissolve there. dishware Tablets will fall into the tablet Only put glasses and china in the collecting tray and dissolve in the dishwasher if they are labeled right dosage.
  • Page 29: Loading Dishware

    Dishware en-us appliance. The noise level may also Cause Recommendatio vary depending on the items placed in your dishwasher. Highly caustic If you use highly alkaline or highly caustic alkaline or acidic cleaning highly acidic WARNING solutions, in cleaning The sharp points and edges of knives particular solutions, in and other sharp utensils can cause...
  • Page 30: Removing Dishware

    en-us Dishware Tips – To avoid injury, arrange ¡ Using the appliance allows you to silverware with the points and save energy and water compared to sharp edges facing down. doing dishes by hand. – Position containers with the ¡ See our website for examples of openings facing down so no how to load your appliance water can collect in them.
  • Page 31: Loading Patterns

    Dishware en-us Check the washing tank and Third rack accessories for soiling and clean if necessary. →  "Cleaning and maintenance", Page 39 12.4 Loading patterns Recommended loading patterns. 12 place settings: Lower rack Additional loading patterns for 10 place settings: Lower rack Upper rack Upper rack...
  • Page 32: Basic Operation

    en-us Basic Operation Third rack 13.2 Switching on the appli- ance Press ⁠ . ▶ The program last selected and the additional function last selected will be set by default. If you do not perform any actions on the appliance for 10 minutes, it will automatically switch off.
  • Page 33: Starting The Wash Cycle

    Basic Operation en-us Press to resume the wash 13.6 Starting the wash cycle cycle. Press ▶ a While the wash cycle is running, a 13.8 Terminating the wash spot of light is projected onto the cycle floor below the appliance door. This To end a cycle early or to switch from light will not be visible if the one that has already started, you will appliance is installed at eye level...
  • Page 34: Basic Settings

    en-us Basic settings Basic settings 14 Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings 14.1 Overview of the basic settings The basic settings depend on the features of your appliance. Basic setting Selection Description W.
  • Page 35 Basic settings en-us Basic setting Selection Description Wi-Fi Switch the wireless network connection on or off. →  "Setting Wi-Fi", Page 36 The basic setting is not available until you have connected the appliance with the Home Connect® app. →  "Home Connect® ", Page 37 Remote Start Scale with 3 levels Activate or deactivate the function.
  • Page 36 en-us Basic settings Press button repeatedly until Press button repeatedly until 1 2 3 1 2 3 the LED (1) lights up. the LED (1) lights up. If the LED is not lit up, intensive If the LED is not lit up, Wi-Fi is drying is switched off.
  • Page 37: Home Connect

    1 2 3 Home Connect® en-us Press button repeatedly until the right signal volume has been 1 2 3 set. Home Connect® 15 Home Connect® 0, 1, 2 or 3 LEDs will light up This appliance is network-capable. Home Connect® accordingly. The selected signal Connecting your appliance to a mobile tone will sound.
  • Page 38: Setting Up The Home Connect® App

    en-us Home Connect® Home Connect® has been set up and 15.1 Setting up the whether the appliance is connected to Home Connect® app your home network. Install the Home Connect® app on your mobile device. 15.4 Remote Start Start the Home Connect® app and You can use the Home Connect® app set up access for Home Connect®.
  • Page 39: Remote Diagnostics

    Cleaning and maintenance en-us ¡ Status of any previous reset to 15.5 Remote Diagnostics factory settings. The Customer Service can access This initial registration prepares the your appliance via Remote Diagnostics Home Connect® functions for use and if you ask them to do so, if your is only required when you want to use appliance is connected to the the Home Connect®...
  • Page 40: Cleaning Agent

    en-us Cleaning and maintenance Fine filter 16.2 Cleaning agent Coarse filter Only use suitable cleaning agents to clean your appliance. Cleaning filters →  "Preventing material damage", Page 9 Debris in the rinsing water can block the filters. 16.3 Tips on appliance care Check the filters for residues after each dishwashing cycle.
  • Page 41: Cleaning The Spray Arms

    Cleaning and maintenance en-us Press the locking catches 16.5 Cleaning the spray arms together and take the coarse filter Limescale and soiling in the upward and out ⁠ . dishwashing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove ⁠...
  • Page 42: Troubleshooting

    en-us Troubleshooting Troubleshooting 17 Troubleshooting You can eliminate minor issues on your appliance yourself. Please read the Troubleshooting information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs. Issue Cause and troubleshooting Four vertical LED's (i.e. Not an appliance error. Garbage disposal is still plugged the cycle duration or the drain hose is kinked.
  • Page 43 Troubleshooting en-us Issue Cause and troubleshooting Note: If cleaning or maintenance is necessary for Four vertical LED's (i.e. inaccessible surfaces, call Customer Service and make the cycle duration an appointment with an authorized service technician. If indicators and the cleaning or maintenance is required due to usage of the clean indicator) all light appliance or other influences, this is not covered by the up at the same time.
  • Page 44 en-us Troubleshooting Issue Cause and troubleshooting Position dishware at an angle where possible. Dishware is not dry. ▶ The combined detergent used has a poor drying performance. Use rinse aid to improve drying performance. Use a different combined detergent with a better drying performance.
  • Page 45 Troubleshooting en-us Issue Cause and troubleshooting Food remnants on Dishware was placed too close together or rack is dishware. overfilled. Arrange dishware with sufficient space in between. The spray jets must reach the surfaces of the dishware. Avoid points of contact. Spray arm rotation of the lower spray arm is blocked.
  • Page 46 en-us Troubleshooting Issue Cause and troubleshooting Do not position tall narrow containers at too great an Food remnants on ▶ angle or in corner areas. dishware. Upper rack on right and left not set to same height. Set the upper rack on the left and right to the same ▶...
  • Page 47 Troubleshooting en-us Issue Cause and troubleshooting Wipeable or water- There is detergent residue. These coatings cannot soluble coatings inside generally be removed with chemicals. the appliance or on the Change your Detergent. ▶ door. Scrub the appliance by hand. ▶ White coating is deposited inside the appliance. Adjust the water softening system correctly.
  • Page 48 en-us Troubleshooting Issue Cause and troubleshooting Only remove large remnants of food and do not pre- Tea residue or lipstick ▶ rinse dishware. marks on dishware. There are colored The formation of films is due to substances contained in coatings (blue, yellow, vegetables (cabbage, celery, potatoes, noodles, etc.) or brown) inside the tap water (manganese).
  • Page 49 Troubleshooting en-us Issue Cause and troubleshooting There are removable Amount of rinse aid to be dispensed is set too high. streaks on glasses, Set the rinse aid system to a lower setting. ▶ →  "Setting the amount of rinse aid", Page 25 glassware with a metallic appearance No rinse aid has been added.
  • Page 50 en-us Troubleshooting Issue Cause and troubleshooting Only add detergent to the detergent dispenser when Detergent residue is ▶ dry. present in the detergent dispenser or the tab collecting tray. Excessive formation of Hand soap got in the rinse aid dispenser. foam occurs. Immediately add rinse aid to the dispenser.
  • Page 51 Troubleshooting en-us Issue Cause and troubleshooting Refill indicator for rinse Rinse aid system is switched off. aid does not light up. Set the amount of rinse aid. ▶ →  "Setting the amount of rinse aid", Page 25 All LEDs light up or A software update is possibly installing.
  • Page 52 en-us Troubleshooting Issue Cause and troubleshooting Switch the appliance on. Appliance cannot be switched on or operated. Appliance does not The breaker has tripped. start. Check the relevant breaker. ▶ Power cord is not inserted. Check whether the power outlet is working. Check whether the power cord plug is properly inserted in the power outlet and on the rear of the appliance.
  • Page 53 Troubleshooting en-us Issue Cause and troubleshooting Appliance door cannot Door cannot be closed due to installation method. be closed. Check whether the appliance has been installed ▶ properly. When closed, the appliance door, its decor or attached parts should not knock against adjacent cabinets or the worktop.
  • Page 54: Clean Drain Pump

    en-us Transportation, storage and disposal Insert the pump cover and press 17.1 Clean drain pump down ⁠ . Large food remnants or foreign objects can block the drain pump. As soon as the dishwashing water no longer drains properly, the drain pump must be cleaned.
  • Page 55: Transporting The Appliance

    (Z-Nr.) of your Switch off the appliance. appliance. Close the water supply valve. USA: To empty the residual water out of 1-800-944-2904 the appliance, detach the supply www.bosch-home.com/us/owner- hose and let the water drain out. support/get-support www.bosch-home.com/us/shop 1-800-944-2904...
  • Page 56: Model Number (E-Nr.), Production Number (Fd) And Consecutive Numbering (Z- Nr.)

    Service www.bosch-home.ca/en/service/get- ¡ A condition of all warranty claims is support the appliance with AquaStop must www.bosch-home.ca/en/service/ have been installed and connected cleaners-and-accessories correctly in accordance with all For assistance with connecting to instructions; this also includes a Home Connect®, you can also view...
  • Page 57: Technical Specifications

    & Who it applies to ossrequest@bshg.com or BSH The limited warranty provided by BSH Hausgeräte GmbH, Carl-Wery-Str. 34, Home Appliances (“Bosch“) in this 81739 Munich, Germany. Statement of Limited Product Warranty The source code will be made available to you on request.
  • Page 58: How Long The Warranty Lasts

    BSH microprocessor or effectuate warranty coverage, it is the printed circuit board if it proves to be best way for Bosch to notify you in the defective in materials or unlikely event of a safety notice or workmanship (excludes labor product recall.
  • Page 59: Repair/Replace As Your Exclusive Remedy

    Bosch highly recommends to accessing or removing the Product, that you do not attempt to repair the Bosch will not incur any liability for, or Product yourself, or use a non- have responsibility, for work or costs authorized service provider; Bosch will...
  • Page 60: Out Of Warranty Product

    ¡ Ordinary wear and tear, spills of 21.5 Out of warranty product food, liquid, grease accumulations, or other substances that accumulate Bosch is under no obligation, at law or on, in, or around the Product. otherwise, to provide you with any ¡ Any external, elemental and/or...
  • Page 61: Obtaining Warranty Service

    WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY To obtain warranty service for your IMPLIED BY LAW, WHETHER FOR product, you should contact Bosch MERCHANTABILITY OR FITNESS Customer Support at 1-800-944-2904 FOR A PARTICULAR PURPOSE, OR to schedule a repair.
  • Page 64 • Discounts for filters, cleaners, accessories & parts • Easy access to manuals & appliance specifications • Easy access to part lists • Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration) Register here: www.bosch-home.com/us/owner-support/mybosch Looking for help? You'll find it here.

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