Disposal; Disposal Of Your Old Appliance; Customer Service; Model Number (E-Nr.) And Production Number (Fd) - Thermador Professional Series Use And Care Manual

en-us Disposal

Disposal

10 Disposal
Disposal
10.1 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
Unplug the appliance from the power supply.
1.
Cut through the power cord.
2.
Dispose of the appliance in an environmentally
3.
responsible manner.
Information about current disposal methods can be
obtained from your specialist dealer or local authority.
11 Customer Service

Customer Service

With any warranty repair, we will make sure your
Customer Service
appliance is repaired by an authorized service provider
using genuine replacement parts. We use only genuine
replacement parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact Customer Service, you will need the model
number (E-Nr.) and the production number (FD) of your
appliance.
The LED light sources are available as a spare part and
should only be replaced by an authorized service provider.
USA:
1-800-735-4328
www.thermador.com/support
www.thermador.com/us/accessories
CA:
1-800-735-4328
www.thermador.ca
www.thermador.ca/en/support/filters-cleaners-accessories
For assistance with connecting to Home Connect®, you
can also view instructions here:
www.home-connect.com/us/en/help-support/set-up
11.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
Making a note of your appliance's details and the
Customer Service telephone number will enable you to
find them again quickly.
14
11.2 Rating plate location
The data rating plate is located on the frame behind the
filter. Remove the filter to view it (see figure below for an
example).
Rating plate
11.3 Product registration
Register your Thermador product to access to your
product related information.
You may register your product through one of the
following ways:
Register with your phone (USA only):
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– Take a photo of the camera icon on the registration
card, including the points ( ).
– Text the photo to 21432.
(USA only, text and data rates may apply.)
Mail in the completed product registration card to the
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address printed on the card.
Register your product online at
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– US: www.thermador.com
– Canada: www.thermador.ca
Call Thermador Customer Service at 1-800-735-4328.
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