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6. Troubleshooting
Power/Link Indicator on the Parent Unit does not come on
• Check whether the parent unit is powered on.
• Check whether the supplied battery pack is correctly installed
and that they are not drained.
• Recharge the parent unit by connecting it to the mains power.
Power/Link Indicator on the Baby Unit flashes
• The parent unit and the baby unit may be out of range with each
other. Reduce the distance between the units, but not closer than
1 metre.
• The baby unit may be powered off. Press and hold 0 to power on
the baby unit.
Charging Indicator on the Parent Unit screen flashes
• Battery pack in the parent unit is running low. Connect the parent
unit to the mains power with the supplied power adapter for
recharging.
The Parent Unit beeps
• The parent unit may have lost connection with the baby unit.
Reduce the distance between the parent unit and the baby unit,
but not closer than 1 metre.
• The baby unit may be powered off. Press and hold 0 to power on
the baby unit.
• Battery pack in the parent unit is running low. Connect the parent
unit to the mains power with the supplied power adapter for
recharging.
Cannot hear sound or baby crying from the Parent Unit
• The volume level in the parent unit may be set too low, increase
the volume level of the parent unit. Refer to section 3.2 for
volume level settings.
• The parent unit and the baby unit may be out of range with each
other. Reduce the distance between the units, but not closer than
1 metre.
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Troubleshooting
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