Project EV EVD-20S-P User Manual page 16

3. Exclusions and Limitations
The aforementioned "Limited Warranty" does not apply to any ATESS Products
which have been subjected to:
A. If the direct customers who has obtained the ATESS Products from ATESS or its
distributor failed to pay the ATESS Products according to the purchase price,
ATESS is entitled to reject the claim under this warranty based on this provision.
B. Cosmetic change in appearance stemming from the normal wear and tear over
time of product materials, for example the out casing, charger sockets, charger
plug, cables and so on.
C. Installation on mobile or in a marine environment, or extreme thermal
environment, damage caused by ammonia, high air pollution, acid rain or any
other abnormal environment that beyond ATESS's control;
D. Misuse, abuse, neglect or accident, alteration, improper installation or
application, Improper or unauthorized repair or modifications, power failure
surges, lightning, flood, fire, accidental breakage or other events outside ATESS's
control.
E. Service or installation by unapproved technicians who are not qualified under
the relevant law or made illegible regulations at the place of installation.
F. Installation by none approved company or person
G. ATESS Products for which the nameplates or serial number have been altered,
removed or made illegible.
H. ATESS Products which have been moved from their original installation
location without the express written approval of ATESS.
I. Defective components in the construction on which the ATESS Products are
mounted.
J. Wi-Fi connectivity, internet connectivity or APP connectivity is not covered or
any associated connectivity issues
K. The Warranty is nontransferable.
L. Any subsequent costs or losses associated with the ATESS EV charge point.
M. Future proofing new Electric Vehicle software compatibility.
4. General Conditions for Warranty Claims
A. The direct customers who have obtained the ATESS Products shall register the
ATESS Products and upload the information within 30 days from the date of
receiving the ATESS Products. If the customers fail to register the product before
the deadline, the Limited Product Warranty will remain at 3 years. The warranty
registration can be done either through the APP or via the website.
16