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ZAPTEC Go User Manual
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Zaptec Go
User Manual

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Summary of Contents for ZAPTEC Go

  • Page 1 Zaptec Start your adventure today Zaptec Go User Manual...
  • Page 3 Zaptec Go works with any car No matter what you drive or where you’re going, Zaptec Go is the surest way to power your journey. Built on leading edge Norwegian green tech, we’ve created a charger, that’s as smart on the inside as it is simple...
  • Page 4 This equipment must only be installed, repaired, and maintained by qualified personnel. Repairs must be carried out by Zaptec or a pre-approved workshop. All applicable local, regional, and national laws and regulations must be followed when installing, repairing, and maintaining the product.
  • Page 5 English Get to know Zaptec Go Status light Charge card authentication (RFID) Type 2 socket...
  • Page 6 To activate and connect to a charger: 1. Open the Zaptec App 2. Click “Add Zaptec Product”. 3. Scan the QR code on the Zaptec Go charger to start connecting the charger 4. Remove the QR code sticker after first connection.
  • Page 7 English This app will give you access to the Need help to connect complete Zaptec experience! In the app, your charger to the app? you can monitor your charging session Watch our how-to-video and speed, lock the cable to the charger, step by step.
  • Page 8 English Add more chargers to your address You can connect up to three Zaptec 1. From the Home, chargers per address. To connect an tap the symbol additional charger, make sure you´re 2. Scan the QR code logged in the Zaptec app.
  • Page 9 English Status light indicator No light Check charger power. White Standby. Blue Charging. Charging complete or charging is waiting Green for scheduled start. Waiting for authentication. Yellow Authenticate with your app or key fob. Waiting to be configured by an authorized Orange installer.
  • Page 10 Please note that attempting to remove If the indicator is green, this means the cable from the Zaptec Go while that charging is paused according charging will not be possible until to the schedule.
  • Page 11 Zaptec go via charging by creating their own account the App. in the Zaptec App and use the app as an authenticator. This is an option if you would like to keep your charger private. You would...
  • Page 12: Over-The-Air Software Updates

    As well as having these smart charging features available, we have got you covered with free 4G LTE-M. If your charger is located in a place where 4G LTE-M is not available, you can connect the charger to Wi-Fi in the Zaptec App.
  • Page 13: Scheduled Charging

    Scheduled charging helps the From the Advanced settings page in environment by avoiding electricity the Zaptec App, you can easily disable use at peak times. It also lets you take scheduling, or alternatively you can set advantage of lower tariffs.
  • Page 14: Storage And Maintenance

    You can check for updates and install them using the Zaptec app or Zaptec portal. If you have any concerns or problems regarding the security of your charger, or wish to request the removal of any personal data, then please notify us by visiting https://zaptec.com/help...
  • Page 15: Technical Specifications

    English Technical specifications Mechanical and installation UNIT PARAMETER TEST CONDITION Dimensions H: 242 W: 180 D: 75 Weight Altitude 2000 Input wire cross section Input cable diameter 18,5 Degree of protection IP54 Charging mode Mode 3, case B Mechanical strength IK08 Pollution degree Installation environment...
  • Page 16 English Technical specifications General UNIT PARAMETER TEST CONDITION Phase-Neutral Rated voltage (Un) Phase-Phase Rated current (In) Rated frequency Standby power consumption ´ Ambient operating temperature Maximum charging power TN 1 phase @ 32 A Protection class Overvoltage category Connectivity PROTOCOL SUPPORTED STANDARDS LTE Cat M1 Wi-Fi...
  • Page 17 English Technical specifications Integrated RDC-DD UNIT PARAMETER SYMBOL Residual DC operating current IΔdc 0.006 Operating characteristics RDC-DD according to IEC 62955 Making and breaking capacity IΔm Residual making and breaking capacity Rated conditional short- circuit current IΔc Rated conditional residual short-circuit current Upstream circuit breaker and RCD UNIT...
  • Page 20 Zaptec Charger AS Professor Olav Hanssens vei 7A 4021 Stavanger Norway Made in Norway zaptec.com © Zaptec Charger AS 28.10.2022. All rights reserved. ZM000908...