Troubleshooting Guide - EINHELL GE-HC 18 Li T Operating Instructions Manual

11. Troubleshooting guide

Danger!
Before troubleshooting, switch off the equipment and remove the battery.
The table below contains a list of problem symptoms and explains what you can do to remedy the
problem if your equipment fails to work properly. If the problem still persists after working through the list,
please contact your nearest service center.
Problem
The equipment
does not work.
Equipment operates
intermittently.
Saw chain is dry.
Chain/guide bar
is hot.
Chain saw judders,
vibrates or does not
saw properly.
If the equipment will not work in spite of the troubleshooting measures and the voltage supply being OK,
please contact a service center.
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EN
Possible cause
- Battery charge is low.
- Battery is not correctly inserted.
- Loose connection (external).
- Loose connection (internal).
- ON/OFF switch defective.
- No oil in the tank.
- Vent in the oil tank cap is blocked.
- Oil outlet is blocked.
- No oil in the tank.
- Vent in the oil tank cap is blocked.
- Oil outlet is blocked.
- Chain is blunt.
- Chain is overtensioned.
- Chain is undertensioned.
- Chain is blunt.
- Chain is worn.
- Saw teeth point in the wrong
direction.
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Solution
- Charge battery.
- Remove battery and insert again.
- Consult a service center.
- Consult a service center.
- Consult a service center.
- Top up with oil.
- Clean the oil tank cap.
- Clear the oil outlet.
- Top up with oil.
- Clean the oil tank cap.
- Clear the oil outlet.
- Re-sharpen or replace the chain.
- Check the chain tension.
- Adjust the chain tension.
- Re-sharpen or replace the chain.
- Replace the chain.
- Refi t the chain with the teeth facing
in the correct direction.
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