Samsung SM-G889G User Manual
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Samsung SM-G889G User Manual

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USER MANUAL
SM-G889G
English. 06/2022. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-G889G

  • Page 1 USER MANUAL SM-G889G English. 06/2022. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Table of Contents Basics Apps and features Read me first Introduction Device overheating situations and Samsung account solutions Understanding the screen Device layout and functions Notification panel Battery Entering text SIM or USIM card (nano-SIM card) Installing or uninstalling apps...
  • Page 3 Table of Contents Settings 114 Battery and device care 114 Optimising your device Introduction 115 Battery Connections 115 Storage Wi-Fi 116 Memory Bluetooth 116 Device protection 100 NFC and contactless payments 116 Apps (NFC-enabled models) 116 General management 101 Data saver 117 Accessibility 101 Mobile data only apps 118 Software update...
  • Page 4 Basics...

  • Page 5: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 6 Basics • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
  • Page 7 Basics • The rubber seal fitted to the back cover is an important component of the device. Take care when opening and closing the back cover to avoid damaging the rubber seal. Also, ensure that the rubber seal is free from debris, such as sand or dust to prevent damage to the device.

  • Page 8: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 9 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact your Samsung ESN support team.
  • Page 10 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 11: Device Layout And Functions

    • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 12 Basics Device layout Microphone Emergency key LED indicator LED indicator Front camera Strap hole Speaker Power key Touchscreen Proximity/Light sensor Multipurpose jack (USB Home key Type-C) Recents key Back key Microphone Speaker Earphone jack GPS antenna Flash Fingerprint recognition sensor Volume key Rear camera Push to talk (PTT) key...
  • Page 13 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.

  • Page 14: Battery

    Basics Battery Installing the battery Turn the screw anticlockwise with a coin or other objects to unlock the back cover, and then remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.
  • Page 15 Ensure that the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the device.
  • Page 16 Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 17 Basics To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
  • Page 18 Basics Using the charging dock Use the charging dock to charge the device and the spare battery. • The charging dock contains magnets. Keep a safe distance between your charging dock and objects that may be affected by magnets such as credit cards and implantable medical devices.
  • Page 19 Basics Connect the charger to the charging dock to begin charging. After fully charging, disconnect the charger from the charging dock. Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device care feature. •...
  • Page 20 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, contact your Samsung ESN support team.

  • Page 21: Sim Or Usim Card (Nano-Sim Card)

    SIM cards are inserted in the device than when one SIM card is inserted. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 22 Basics Turn the screw anticlockwise with a coin or other objects to unlock the back cover, and then remove the back cover. Pull out the battery. Insert the SIM or USIM card with the gold-coloured contacts facing downwards. ► Single SIM models:...
  • Page 23 Basics ► Dual SIM models: Do not insert a memory card into the SIM or USIM card slot. Insert the battery. Replace the back cover. Press. Align.

  • Page 24: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 25 To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or your Samsung ESN support team. • Frequent writing and erasing of data shortens the lifespan of memory cards.
  • Page 26 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 27: Belt Clip

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Battery and device care → Storage. Swipe to the left to view the SD card page. Tap →...

  • Page 28: Strap

    Basics Strap Slide the small end of a hand strap through the slot and push the large end through the loop. Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

  • Page 29: Initial Setup

    Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. To activate emergency mode, press and hold the Power key, and then tap Emergency mode.

  • Page 30: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 31 Basics • Covering the fingerprint recognition sensor with protective films, stickers, or other accessories may decrease the fingerprint recognition rate. If the fingerprint recognition sensor is initially covered with a protective film, remove it before using the fingerprint recognition sensor. •...
  • Page 32 Basics Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor. Launch the Settings app and tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Tap Check added fingerprints.

  • Page 33: Face Recognition

    Basics Face recognition You can set the device to unlock the screen by recognising your face. • If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face.
  • Page 34 Basics Hold the device with the screen facing towards you and look at the screen. Position your face inside the frame on the screen. The camera will scan your face. • If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.

  • Page 35: Camera

    Basics Tap the Face unlock switch to activate it. • If you want to set the device to unlock the screen without swiping on the locked screen after recognising your face, tap the Stay on Lock screen until swipe switch to deactivate it.
  • Page 36 Basics Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • Press the Home key twice quickly. • On the locked screen, drag to the left. • Some methods may not be available depending on the service provider or model. •...
  • Page 37 Basics • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
  • Page 38 Basics Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The intelligent camera feature automatically recognises the subject and optimises the colour and any effects. On the shooting modes list, tap PHOTO and tap to take a photo.
  • Page 39 Basics Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
  • Page 40 Basics Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO. Select options and customise the settings, and then tap to take a photo. Available options •...
  • Page 41 Basics Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene.
  • Page 42 Basics Food mode Take photos of food with more vibrant colours. On the shooting modes list, tap MORE → FOOD. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame.
  • Page 43 Basics Recording super slow motion videos Record a video by capturing a single moment that the subject is moving. On the shooting modes list, tap MORE → SUPER SLOW-MO. Select a recording length. Camera settings Start recording a video. The device will capture the moment in super slow motion and save it as a video. Recording super slow motion videos automatically When motion is detected in the motion detection area, the device will capture the moment in super slow motion.
  • Page 44 Basics The motion detection feature will be activated and the motion detection area will appear on the preview screen. To move the motion detection area, tap the area inside the frame and drag it to a new location. To adjust the area size, tap a corner of the frame and drag it. Motion detection Motion detection area When motion is detected, the device will begin recording in super slow motion and save it...
  • Page 45 Basics Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. On the shooting modes list, tap MORE → SLOW MOTION. to start recording. When you are finished recording, tap to stop.
  • Page 46 Basics Customising camera settings Options for current shooting mode On the preview screen, use the following options. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo. • : Select an aspect ratio for photos.
  • Page 47 Basics Camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene. •...
  • Page 48 Basics Useful features • HDR (rich tone): Take photos with rich colours and reproduce details even in bright and dark areas. • Tracking auto-focus: Set the device to track and automatically focus on a selected subject. When you select a subject on the preview screen, the device will focus on the subject even if the subject is moving or you change the camera’s position.
  • Page 49 Basics • Reset settings: Reset the camera settings. • About Camera: View the Camera app version and legal information. Some features may not be available depending on the model.

  • Page 50: Apps And Features

    Apps and features Introduction Use apps and various features of the device. This chapter is a common manual for apps and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of apps or features...

  • Page 51: Samsung Account

    Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

  • Page 52: Understanding The Screen

    Apps and features Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position.
  • Page 53 Apps and features Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default.
  • Page 54 Apps and features Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
  • Page 55 Apps and features Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.
  • Page 56 Apps and features Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
  • Page 57 Apps and features • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.
  • Page 58 Apps and features Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.
  • Page 59 Apps and features Icon Meaning LTE network connected Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode / Vibration mode Flight mode activated Error occurred or caution required Battery charging / Battery power level •...

  • Page 60: Notification Panel

    Apps and features Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 61 Apps and features To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Edit buttons, tap and hold a button, and then drag it to another location.

  • Page 62: Entering Text

    Apps and features Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions View more keyboard functions. Delete a preceding character. Enter uppercase. For all caps, tap it twice. Enter symbols. Break to the next line. Enter a space.
  • Page 63 • : Search for content and enter it. • : Translate text and enter it. • : Enter your personal information registered to Samsung Pass. • : Share music links. • : Share video links. •...

  • Page 64: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.
  • Page 65 Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions.

  • Page 66: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. Making calls Launch the Phone app and tap Keypad.
  • Page 67 Apps and features Using speed dial To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
  • Page 68 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.

  • Page 69: Contacts

    Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with.
  • Page 70 Apps and features Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Make a voice call. • : Make a video call. •...

  • Page 71: Messages

    Apps and features Messages Introduction Send and view messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 72 Apps and features Viewing messages Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap •...

  • Page 73: Internet

    Apps and features Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Launch the Internet app. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field.

  • Page 74: Email

    Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. Launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup. →...

  • Page 75: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. More options Search for images. Group similar images. Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images.
  • Page 76 Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. View the content on a large screen using the Smart View feature. Bixby Vision Image and video thumbnail Add the image to favourites.
  • Page 77 Apps and features Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. View the content on a large screen using the Configure the caption Smart View feature.
  • Page 78 You can view images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.

  • Page 79: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.
  • Page 80 Apps and features Launching apps from the Edge panel While using an app, drag the Edge panel handle towards the centre of the screen. Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears.
  • Page 81 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. If you tap the Home button while using a pop-up window, the window will be minimised and displayed as an app icon.

  • Page 82: Samsung Notes

    Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app, tap , and then create a note. You can change the input method by tapping Insert files.

  • Page 83: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details and tap Save.

  • Page 84: Reminder

    Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.

  • Page 85: Voice Recorder

    Apps and features Voice Recorder Record or play voice recordings. Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. to finish recording. Enter a file name and tap Save.
  • Page 86 Apps and features Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. Tap List and select a voice recording made in interview mode. To mute certain sound sources, tap for the corresponding direction that sound is to be muted.

  • Page 87: My Files

    Apps and features My Files Access and manage various files stored in the device. Launch the My Files app. To check for unnecessary data and free up the device’s storage, tap Analyse storage. To search for files or folders, tap Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.

  • Page 88: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. Launch the Gallery app and select an image. and select a sharing method you want. You may incur additional charges when sharing files via the mobile network. Quick Share Sharing content with nearby devices Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings...
  • Page 89 • Everyone: Allow any nearby devices to share with your device. Link Sharing Share large files. Upload files to the Samsung storage server and share them with others via a Web link. Launch the Gallery app and select an image.

  • Page 90: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. • Chrome: Search for information and browse webpages. •...

  • Page 91: Music Share

    Apps and features Music Share Introduction The Music Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds. This feature is available only on devices that support the Music Share feature.
  • Page 92 Apps and features Listening to music together with Galaxy Buds You can listen to music on your smartphone together through your Buds and your friend’s Buds. This feature is supported only on the Galaxy Buds series. Make sure that each smartphone and pair of Buds are connected. Refer to Pairing with other Bluetooth devices for how to connect.

  • Page 93: Screen Capture And Screen Record

    Apps and features Screen capture and screen record Screen capture Capture a screenshot while using the device. Press the Power key and the Volume Down key simultaneously. You can view the captured screenshots in Gallery. It is not possible to capture a screenshot while using some apps and features. After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: •...
  • Page 94 Apps and features Screen record Record the screen while using your device. (Screen recorder) to Open the notification panel, swipe downwards, and then tap activate it. If you cannot find (Screen recorder) on the quick panel, tap and drag the button over to add it. Select a sound setting and tap Start recording.

  • Page 95: Introduction

    Customise device settings. Launch the Settings app. To search for settings by entering keywords, tap This chapter is a common manual for settings and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of options or...

  • Page 96: Connections

    Settings Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information.

  • Page 97: Wi-Fi

    Settings • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices. For more information about the mobile hotspot, refer to Mobile Hotspot. You may incur additional charges when using this feature. •...
  • Page 98 Settings Sharing Wi-Fi network passwords If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen of the other device must be turned on.

  • Page 99: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.

  • Page 100: Nfc And Contactless Payments (Nfc-Enabled Models)

    Settings NFC and contactless payments (NFC-enabled models) Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.

  • Page 101: Data Saver

    Settings Touch the NFC antenna area on the back of your device to the NFC card reader. To set the default payment app, open the Settings screen and tap Connections → NFC and contactless payments → Contactless payments → Payment, and then select an app. The payment services list may not include all available payment apps.

  • Page 102: Mobile Hotspot

    GHz, tap Advanced, and then tap the Hidden network switch to deactivate it. • If you activate the Auto Hotspot feature, you can share your device’s mobile data connection with other devices signed in to your Samsung account. More connection settings Customise settings to control other connection features.
  • Page 103 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.

  • Page 104: Sounds And Vibration

    Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...

  • Page 105: Separate App Sound

    Settings • UHQ upscaler: Enhance the sound resolution of music and videos. • Adapt sound: Set the best sound for you. Depending on the model, you must connect an earphone to use some features. Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset.

  • Page 106: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Light / Dark: Activate or deactivate dark mode. • Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place.

  • Page 107: Changing The Screen Mode Or Adjusting The Display Colour

    Settings • Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. • Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors.

  • Page 108: Wallpaper

    Settings Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. On the Settings screen, tap Display → Screen mode → Vivid. Tap Advanced settings. Adjust the R (Red), G (Green), or B (Blue) colour bar to your preference. The screen tone will be adjusted.

  • Page 109: Smart Lock

    Settings • Clock style: Change the type and colour of the clock on the locked screen. • Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming. • Widgets: Change the settings of the items displayed on the locked screen. •...

  • Page 110: Biometrics And Security

    Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Samsung Pass: Verify your identity easily and securely via your biometric data. • Secure Folder: Create a secure folder to protect your private content and apps from others.

  • Page 111: Privacy

    • Permission manager: View the list of features and apps that have permission to use them. You can also edit the permission settings. • Samsung: Manage personal data related to your Samsung account and change the settings for Customisation Service.

  • Page 112: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 113: Motions And Gestures

    Settings • One-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand. • Screenshots and screen recorder: Change the settings for screenshots and screen recorder. • Show contacts when sharing content: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly.

  • Page 114: Digital Wellbeing And Parental Controls

    Settings Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.

  • Page 115: Battery

    The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.

  • Page 116: Memory

    If the battery remains fully discharged, the time and date is reset. • Samsung Keyboard settings: Change the settings for the Samsung keyboard. • Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.

  • Page 117: Accessibility

    Settings • Mouse and trackpad: Change the settings for an external mouse or trackpad. • Autofill service: Select an autofill service to use. • Reset: Reset your device’s settings or perform a factory data reset. • Customisation Service: Set to get personalised service based on your interests and how you use your device.

  • Page 118: Software Update

    Settings • Interaction and dexterity: Customise the settings to improve accessibility for users who have reduced dexterity. • Advanced settings: Configure settings for Direct access and notification features. • Installed services: View accessibility services installed on the device. • About Accessibility: View the Accessibility information. •...

  • Page 119: About Phone

    Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • Status information: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. •...

  • Page 120: Appendix

    Appendix...

  • Page 121: Troubleshooting

    Appendix Troubleshooting Before contacting your Samsung ESN support team, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 122 • If the touchscreen is scratched or damaged, contact your Samsung ESN support team. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact your Samsung ESN support team. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 123 Move to another area and try again. • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly.
  • Page 124 • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact your Samsung ESN support team. Photo quality is poorer than the preview •...
  • Page 125 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact your Samsung ESN support team. A connection is not established when you connect the device to a computer •...
  • Page 126 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 127 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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