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USER MANUAL
SM-G885F/DS
SM-G885Y/DS
English. 06/2019. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-G885Y/DS

  • Page 1 USER MANUAL SM-G885F/DS SM-G885Y/DS English. 06/2019. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    104 AR Emoji Memory card (microSD card) 107 Always On Display Turning the device on and off 109 Multi window Initial setup 112 Samsung Pay Samsung account 115 Samsung Members Transferring data from your previous 116 Samsung Notes device Understanding the screen...
  • Page 3 155 Wallpapers and themes 156 Lock screen 157 Smart Lock 157 Biometrics and security 159 Face recognition 162 Fingerprint recognition 165 Samsung Pass 169 Secure Folder 173 Accounts and backup 174 Backup and restore 174 Google 175 Advanced features 176 Dual Messenger...
  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5 These actions are violations of your Samsung licence agreement and will void your warranty. • D epending on the region or service provider, a screen protector is attached for protection during production and distribution.
  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 8 Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • I f the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.
  • Page 9: Device Layout And Functions

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout Proximity/Light sensor Front camera Speaker LED indicator Volume key Power key Bixby key Touchscreen Multipurpose jack (USB Type-C)
  • Page 11 • I f you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre.
  • Page 12 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 13: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 14 Basics Connect the USB cable to the USB power adaptor. Plug the USB cable into the device’s multipurpose jack. Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket.
  • Page 15 • W hile charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 16: Sim Or Usim Card (Nano-Sim Card)

    SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 17 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot.
  • Page 18 Basics Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Place the primary SIM or USIM card on the tray 1 ( ) and the secondary SIM or USIM card on the tray 2 ( Tray 1 Tray 2 Gently press the SIM or USIM card into the tray to secure it.
  • Page 19 Basics Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot. Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.
  • Page 20: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 21 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
  • Page 22 Basics Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Tray 1 Tray 2 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
  • Page 23: Turning The Device On And Off

    Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
  • Page 24 Basics Restarting the device To restart the device, press and hold the Power key, and then tap Restart. If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Volume Down key Power key Emergency mode...
  • Page 25: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region.
  • Page 26 If the recommended apps screen appears, select apps you want and download them. Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to...
  • Page 27: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
  • Page 28 Samsung Pass for more information. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Accounts and backup → Accounts.
  • Page 29: Transferring Data From Your Previous Device

    Basics Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can also copy them from your previous device via Smart Switch. • T his feature may not be supported on some devices or computers.
  • Page 30 Memo app, you can view the memos in the Samsung Notes app. Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
  • Page 31 Tick the data types you want to restore and tap Restore. Syncing data You can sync data saved in your devices with Samsung Cloud and access it from other devices. On your new device, launch the Settings app and tap Accounts and backup →...
  • Page 32: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 33 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 34 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 35 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 36 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 37 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top of the screen.
  • Page 38 Basics • A dding more apps Tap Add apps on the folder. Tick the apps to add and tap Add. You can also add an app by dragging it to the folder. • M oving apps from a folder Tap and hold an app to drag it to a new location.
  • Page 39 Basics • W allpapers: Change the wallpaper settings for the Home screen and the locked screen. • T hemes: Change the device’s theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme. •...
  • Page 40 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 41 Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key to turn on the screen.
  • Page 42 Basics • P assword: Enter a password with at least four characters, numbers, or symbols to unlock the screen. • N one: Do not set a screen lock method. • F ace: Register your face to unlock the screen. Refer to Face recognition for more information.
  • Page 43: Notification Panel

    Basics After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured.
  • Page 44 Basics You can use the following functions on the notification panel. Search for content or apps stored on your device. Launch Settings. Quick setting buttons Preferred SIM or USIM card for each option. Tap and hold to View the notification details and access the SIM card manager.
  • Page 45: Entering Text

    Basics To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location. Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and...
  • Page 46 Basics Changing the keyboard On the navigation bar, tap to change the keyboard. → Languages and types, select a language, and then To change the keyboard type, tap select the keyboard type you want. • I f the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management →...
  • Page 47 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
  • Page 48: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Store app. This app may not be available depending on the region or service provider.
  • Page 49 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...
  • Page 50: Bixby

    When you launch Bixby for the first time, the Bixby intro page will appear. You must select the language to use with Bixby, sign in to your Samsung account according to the on-screen instructions, and then agree to the terms and conditions.
  • Page 51 Apps and features Select the language to use with Bixby. Tap Sign in to Samsung account and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, your account information will appear on the screen.
  • Page 52 Apps and features Changing how the Bixby screen is opened You can select how many times you must press the Bixby key to open the Bixby screen. On the Bixby screen, tap → Settings → Bixby key and select an option you want. Alternatively, launch the Settings app, tap Advanced features →...
  • Page 53 Apps and features "How's the weather today?" Starting a conversation Listening Corresponding function launched If Bixby asks you a question during a conversation, while pressing and holding the Bixby key, answer Bixby. Or, tap and answer Bixby. If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping the icon.
  • Page 54 Apps and features Waking up Bixby using your voice You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby will respond to your voice when you say “Hi, Bixby”. On the Bixby screen, tap → Settings → Voice wake-up. Tap the Wake with “Hi, Bixby”...
  • Page 55: Bixby Vision

    • T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. • T he available features and search results may vary depending on the region or service provider.
  • Page 56 Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • I n the Camera app, tap Bixby Vision. • I n the Gallery app, select an image and tap • I n the Internet app, tap and hold an image and tap Bixby Vision. •...
  • Page 57 Apps and features Setting languages for text detection Select the language to use when detecting text using the Bixby Vision features. Activate Bixby Vision. Tap → Settings → Select languages. Tap the Auto detect language switch to deactivate it. Tap Language to detect, check languages to use, and then tap Save. Searching for similar images Search for images similar to the recognised object online.
  • Page 58 Apps and features Searching for shopping information Recognise a product or its barcode to search for information even when you do not know the product’s name. For example, if you want to search for the product’s information online, use the Bixby Vision features and the device will search for it and show you the results.
  • Page 59 Apps and features Searching for wine information Detect the information from a wine label and search for information on the wine. For example, if you find your favourite wine or want to know more about a wine, use the Bixby Vision features. When you have a desired image or object, launch Bixby Vision.
  • Page 60: Bixby Home

    • T o view more content, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must sign in to your Samsung account. Opening Bixby Home On the Home screen, swipe to the right.
  • Page 61 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen.
  • Page 62: Reminder

    • T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
  • Page 63 Apps and features Starting Reminder from Calendar → Reminder. The Reminder screen will appear and the Launch the Calendar app and tap Reminder app icon ( ) will be added to the Apps screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting.
  • Page 64 Apps and features Tap Save to save the reminder. When you arrive at home, the ‘Water the flowers’ notification will appear. Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze. Viewing the reminders list Launch the Reminder app to view your reminders list.
  • Page 65 Apps and features Edit the conditions and tap Save. Reminder information Change the reminder's colour. Add a checklist. Add an image. Reminder conditions Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap Complete. Alternatively, swipe to the left on a reminder.
  • Page 66: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list.
  • Page 67 Apps and features Making calls from call logs or contacts list Tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
  • Page 68 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.
  • Page 69 Apps and features Options during calls If the area around the rear camera and the fingerprint recognition sensor is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: •...
  • Page 70 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number. Tap Add to Contacts. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact.
  • Page 71: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
  • Page 72 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 73 Apps and features Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / : Make a voice or video call. • : Compose a message. • : Compose an email. Sharing contacts You can share contacts with others by using various sharing options.
  • Page 74 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done.
  • Page 75: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 76 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact. View your conversation. To reply to the message, tap Enter message, enter a message, and then tap Blocking unwanted messages Block messages from specific numbers added to your block list.
  • Page 77: Internet

    Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
  • Page 78 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.
  • Page 79: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap Sign in. To manually register an email account, tap Manual setup.
  • Page 80: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 81 Apps and features to take a photo. Bixby Vision AR Emoji Camera settings Options for current shooting mode Select a lens. Scene optimiser button Shooting modes Current mode Preview thumbnail Take a photo. Switch between the front and rear cameras. •...
  • Page 82 Apps and features Selecting a lens for shooting On the preview screen, tap Photo, select the lens you want, and then take a photo. • : The wide-angle lens lets you take basic photos. • : The telephoto lens (2x optical zoom) lets you take photos much clearer by enlarging the subject.
  • Page 83 Apps and features Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The intelligent camera feature automatically recognises the subject and optimises the colour and any effects. On the shooting modes list, tap Photo and tap to take a photo.
  • Page 84 Apps and features Taking selfies You can take self-portraits with the front camera. On the shooting modes list, tap Photo. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. Face the front camera lens. to take a photo.
  • Page 85 Apps and features Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. On the shooting modes list, tap Video. to record a video. • T o capture an image from the video while recording, tap •...
  • Page 86 Apps and features On the shooting modes list, tap Live focus. Drag the background blur adjustment bar to the left or right to adjust the blur level. When Effect ready. appears on the preview screen, tap to take a photo. Background blur adjustment bar Live focus...
  • Page 87 Apps and features Editing the background of the Live focus photos You can also edit the background blur level of a photo taken with the Live focus feature. When the background lighting appears in blurred points, you can change the shape of the background blur.
  • Page 88 Apps and features Select a photo taken with the Live focus feature and tap Change background effect. To adjust the background blur level, drag the background blur adjustment bar to the left or right. To change the background blur shape, drag the effect list to the left or right and select an effect you want.
  • Page 89 Apps and features Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. After the video is recorded, background music will be added automatically. • S ome super slow motion features may differ depending on the model. •...
  • Page 90 Apps and features Playing super slow motion videos Select a super slow motion video and tap Play super slow-mo video. Random background music will automatically accompany the video during playback. To capture an image while playing a video, tap Editing super slow motion videos On the playback screen, you can edit the video and save it as a different file or share it.
  • Page 91 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value.
  • Page 92 Apps and features • : Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature. • : Change the exposure value. This determines how much light the camera’s sensor receives. For low-light situations, use a higher exposure. If the shutter speed is set manually, you cannot change the exposure value.
  • Page 93 Apps and features Night mode Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap Night. Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene.
  • Page 94 Apps and features On the preview screen, tap the preview thumbnail. Tap Play slow motion video. The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, drag to the left or right.
  • Page 95 Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.
  • Page 96 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used. • : Activate or deactivate the flash. •...
  • Page 97 Apps and features Pictures • R ear picture size: Select a resolution for photos you want to take with the rear camera. Using a higher resolution will result in higher quality photos, but they will take up more storage. •...
  • Page 98 • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • A bout Camera: View the Camera app version and legal information.
  • Page 99: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images Launch the Gallery app and tap Pictures. Select an image. Access additional options. Add the image to favourites.
  • Page 100 Apps and features Searching for images Launch the Gallery app and tap to view images sorted by category, such as types, locations, or documents. To search for images by entering keywords, tap the search field. Editing the background of Live focus photos You can edit the background blur level of a photo taken with the Live Focus feature.
  • Page 101 Apps and features Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume. To rewind or fast-forward, swipe to the left or right on the playback screen.
  • Page 102 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums.
  • Page 103 Tap and hold a story to delete, and tap Delete. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
  • Page 104: Ar Emoji

    Apps and features AR Emoji Introduction Create a My Emoji that looks just like you, and take photos or record videos using stickers. You can customise My Emoji’s features, such as the face shape or hairstyle, and decorate My Emoji with various accessories. You can also express yourself in fun ways using My Emoji stickers during a conversation.
  • Page 105 You can use My Emoji stickers during a conversation via messages or on a social network. The following actions are an example of using My Emoji stickers in the Messages app. While composing a message in the Messages app, tap on the Samsung keyboard. Tap the My Emoji icon.
  • Page 106 Select one of the My Emoji stickers. The My Emoji sticker will be inserted. My Emoji icon Deleting My Emoji stickers On the Samsung keyboard, tap and tap at the bottom of the keyboard. Select the My Emoji stickers you want to delete and tap Delete.
  • Page 107: Always On Display

    Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. •...
  • Page 108 Apps and features Controlling music playback on the Always On Display You can control music playback on the Always On Display, without turning on the screen. Launch the Settings app, tap Lock screen → FaceWidgets, and then tap the Music switch to activate it.
  • Page 109: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
  • Page 110 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch.
  • Page 111 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window.
  • Page 112: Samsung Pay

    You can view more information, such as cards that support this feature at www.samsung.com/samsung-pay. • T o use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung account Fingerprint recognition.
  • Page 113 Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
  • Page 114 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.
  • Page 115: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
  • Page 116: Samsung Notes

    You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app and tap Select an input method from the toolbar at the top of the screen and compose a note. Enter text using the keyboard.
  • Page 117: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 118: Samsung Health

    Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.
  • Page 119 View and manage trackers. Monitor your health and fitness. View health tips. Compare your step count records with other Samsung Health users or compete with your friends. To add items to the Samsung Health screen, tap → Manage items, and then select items.
  • Page 120 On the Samsung Health screen, tap Together. Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health screen, tap the steps tracker. Current step total Target • Y ou may experience a brief delay while the steps tracker monitors your steps and then displays your step count.
  • Page 121 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
  • Page 122: Voice Recorder

    Introduction Use different recording modes for various situations. Making voice recordings Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark.
  • Page 123: My Files

    Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • S tandard: This is the normal recording mode. • S peech-to-text: The device records your voice and simultaneously converts it to on- screen text.
  • Page 124: Clock

    Apps and features Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm Launch the Clock app and tap Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save.
  • Page 125: Calculator

    Apps and features Stopwatch Launch the Clock app and tap Stopwatch. Tap Start to time an event. To record lap times while timing an event, tap Lap. Tap Stop to stop timing. To restart the timing, tap Resume. To clear lap times, tap Reset. Timer Launch the Clock app and tap Timer.
  • Page 126: Radio

    Apps and features Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.
  • Page 127: Game Launcher

    Apps and features Scanning radio stations Launch the Radio app. Tap Scan. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list. Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access.
  • Page 128 Apps and features Using Game Launcher Launch the Settings app, tap Advanced features and tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen or the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen.
  • Page 129: Smartthings

    Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. •...
  • Page 130 • T o use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobile network. • T o fully use SmartThings, you must sign in to your Samsung account. • T he devices you can connect may vary depending on the region or service provider.
  • Page 131 You can group devices by location and add rules to control the devices easily and conveniently. Connecting devices Open the Samsung folder and launch the SmartThings app. → Add device. Tap Add device or tap Select a device type.
  • Page 132 Adding locations → → Add Open the Samsung folder, launch the SmartThings app, and then tap new location. Enter the location name. To set a location, tap Geolocation to select a location on the map and tap Done.
  • Page 133 You can receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone. To set devices to receive notifications, open the Samsung folder, launch the SmartThings → → Notifications, and then tap the switches next to the devices you want.
  • Page 134: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Launch the Gallery app and select an image. and select a sharing method, such as message and email.
  • Page 135: Google Apps

    Apps and features Using additional features • S hare large files: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
  • Page 136 Apps and features Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later. Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others.
  • Page 137: Introduction

    Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap The features may vary depending on the region or service provider. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
  • Page 138 Settings • F light mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
  • Page 139: Wi-Fi

    Settings Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list.
  • Page 140 Settings Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request. Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device.
  • Page 141: Bluetooth

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
  • Page 142: Nfc And Payment

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
  • Page 143 Settings Reading information from NFC tags Use the NFC feature to send images or contacts to other devices, and read product information from NFC tags. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. Place the NFC antenna area on the back of your device near an NFC tag.
  • Page 144 Settings Sending data with the NFC feature Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna. When Touch to beam.
  • Page 145: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
  • Page 146: Mobile Hotspot And Tethering

    Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.
  • Page 147: More Connection Settings

    Settings On the other device’s screen, search for and select your device from the Wi-Fi networks list. On the connected device, use the device’s mobile data connection to access the Internet. More connection settings Customise settings to control other features. On the Settings screen, tap Connections →...
  • Page 148 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
  • Page 149 Settings MirrorLink You can display your device’s screen on the vehicle’s head unit monitor. Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
  • Page 150: Sounds And Vibration

    Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster.
  • Page 151: Dolby Atmos (Surround Sound)

    Settings • U se Volume keys for media: Set the device to adjust the media volume level when you press the Volume key. • S ystem sounds: Set the device to sound for actions, such as controlling the touchscreen. •...
  • Page 152: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A daptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
  • Page 153: Blue Light Filter

    Settings Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. While you are watching HDR videos from HDR-exclusive video services, the blue light filter may not be applied. On the Settings screen, tap Display → Blue light filter, and then tap the Turn on now switch to activate it.
  • Page 154 Settings Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase. On the Settings screen, tap Display →...
  • Page 155: Screensaver

    Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. On the Settings screen, tap Display → Screensaver and tap the switch to activate it. Select an option.
  • Page 156: Lock Screen

    Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • S creen lock type: Change the screen lock method. •...
  • Page 157: Smart Lock

    Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. •...
  • Page 158 • S end diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • R eceive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
  • Page 159: Face Recognition

    • I f you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted. If you want to use your biometric data in apps or features, such as Samsung Pass and Samsung Pay, you must register your biometric data again.
  • Page 160 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. Read the on-screen instructions and tap Continue.
  • Page 161 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.
  • Page 162: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 163 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
  • Page 164 Unlock the screen using the preset screen lock method. Select a fingerprint to delete and tap Remove. Using Samsung Pass When you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to websites. Refer to Samsung Pass...
  • Page 165: Samsung Pass

    • T o use this feature, your device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. For more information, refer to Samsung account.
  • Page 166 Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. Open a website that you want to sign in to. Enter your user name and password, and then tap the website’s sign in button.
  • Page 167 You can now use the biometric data you registered to Samsung Pass when signing in to the app. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Settings screen, tap Biometrics and security → Samsung Pass.
  • Page 168 To see the list of websites and apps that support Samsung Pass, open the Settings screen, tap Biometrics and security → Samsung Pass, and then select the site or app tab. If there are no websites or apps that support Samsung Pass, the site or app tab will not appear.
  • Page 169: Secure Folder

    Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
  • Page 170 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 171 Tap and hold an app to delete, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 172 (Secure Folder) to deactivate the feature. downwards on the notification panel and tap Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap →...
  • Page 173: Accounts And Backup

    Backup and restore for more information. • S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data. Refer to Samsung Cloud for more information.
  • Page 174: Backup And Restore

    On the Settings screen, tap Accounts and backup → Backup and restore → Back up data for the Samsung account, select the items you want to back up, and then tap Back up. Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information.
  • Page 175: Advanced Features

    Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • B ixby key: Select how many times you must press the Bixby key to open the Bixby screen.
  • Page 176: Dual Messenger

    Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
  • Page 177: Digital Wellbeing

    Settings Digital wellbeing View the daily usage history of your device. You can see information such as how long the screen was on and how many times you opened apps or used certain features. You can also limit usage time or change the notification settings for each app. On the Settings screen, tap Digital wellbeing.
  • Page 178 Settings Activating wind down mode You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed. On the Settings screen, tap Digital wellbeing → Wind down and tap the Turn on now switch to activate it.
  • Page 179: Device Care

    Settings Device care The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Memory Battery Ultra data saving Storage Security Using the quick optimisation feature...
  • Page 180 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device care → Battery. • T he usage time left shows the time remaining before the battery power runs out.
  • Page 181: Apps

    The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap Clean now. To delete files or uninstall apps that you do not use any more, select a category under User data.
  • Page 182: General Management

    If the battery remains fully discharged, the time and date is reset. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • R eset: Reset your device’s settings or perform a factory data reset. You can reset all your settings and network settings.
  • Page 183: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • S creen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. •...
  • Page 184: User Manual

    Settings Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. User manual View help information to learn how to use the device and apps or configure important settings.
  • Page 185: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 186 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 187 • W hen using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced.
  • Page 188 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 189 • O n your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre.
  • Page 190 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 191 Appendix The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features. To view the navigation bar, drag upwards from the bottom of the screen. The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards, and then drag the notification panel downwards.
  • Page 192 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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