My Carrier This guide provides you with the information you need to get started . For more information and additional support, please visit t-mobile.com/ support where you can: • Register at my.t-mobile.com to check your minutes, pay your bill, upgrade your phone, and change your rate plan .
Service If you are a new T-Mobile customer and your ® service is not yet activated, call Customer Care at 1 .800 .937 .8997 and a T-Mobile Activations representative will assist you . You will need the following information when activating service: •...
• To ask questions and get solutions from other Samsung customers visit us.community.samsung.com . Contact us for support • For hardware or software support call us at 1 .800 .SAMSUNG or visit samsung.com/us/support/contact . • To find a service location near you visit support-us.samsung.com/cyber/locator/ asc_locator.jsp .
Know Your Device Front View SIM/microSD Front Card Tray Camera Iris Scanner Volume Key Power/ Lock Key Bixby Key USB/Charging Port Devices and software are constantly evolving—the screen images and icons you see are for reference only .
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Back View Rear Camera Fingerprint Flash Scanner...
Device Setup Install the SIM and Memory Card If you need to replace your SIM card, follow these steps . 1 . Hold the device securely . 2 . Use the SIM removal tool that came with your device to open the SIM card tray . 3 .
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4 . Turn the tray over and place the memory card on the top of the tray with the gold contacts facing down . 5 . Slide the SIM card/Memory card tray back into the slot . Memory card sold separately .
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. Note: Use only charging devices that are approved by Samsung . Samsung accessories are designed for your device to maximize battery life . Using other accessories may invalidate your warranty and may...
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Turn the Device On and Off • To turn On, press and hold the Power/Lock key . • To turn Off, press and hold the Power/Lock key and follow the prompts . Lock and Unlock the Screen Use your device’s screen lock features to secure your device .
Home Screen The Home screen is the starting point for using your device . Notifications Widgets Recent Apps Back Home • Swipe up to open the Apps panel . • Swipe right or left to access additional screens .
Customize Home Screen Wallpaper and Widgets ◆ Touch and hold a blank space on a home screen to access options . • Wallpapers and themes: Change the look of the Home and Lock screens with a variety of wallpapers, icons, and themes . You can also customize the Always on Display screen .
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Volume and Ringtones ◆ From the Home screen, swipe up for Apps, Settings g Sounds and and then tap vibration . • Tap Volume to increase or decrease device volume settings . • Tap Ringtone to select a ringtone .
Always On With Always On, the time, date, and notifications are always displayed in standby mode, without unlocking your device . Enable Always On ◆ From the Home screen, swipe up for Apps, and Settings g Lock screen and then tap security g Always On Display .
. Play Store: Download new apps from the Google Play store . ™ Visit play.google.com/store/apps to learn more . Galaxy Apps: view and download Samsung apps that are optimized for use with Galaxy devices . Visit samsung.com/global/galaxy/apps/ galaxy-apps .
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Samsung Smart Switch Easily transfer your photos, videos, music, apps and more with Samsung Smart Switch ™ Use the USB connector (that came with your new device) to transfer content . Select Smart Switch during setup, or open it later...
Bixby Assistant responds to your voice commands and can help you understand your settings and set up your Samsung device . Just one swipe to the right on your Samsung Galaxy S8 Active and you can quickly access your compass, flashlight, stopwatch, and more, all on the Activity Zone screen .
Calls Make a Call ◆ From the Home screen, tap Phone . Options Voicemail Hide keypad Phone and Video calling Answer or Reject a Call ◆ To answer an incoming call, touch and slide Answer in any direction . Or touch and slide Reject in any direction to route the call to your voicemail system .
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Wi-Fi Calling Wi-Fi Calling improves your coverage and allows ® you to make phone calls and send messages over a Wi-Fi network (when a Wi-Fi network is available) . Important: You must have a 911 emergency address registered with your account . Log into your account at t-mobile.com .
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Disable Wi-Fi Calling 1 . From the Home screen, swipe up for Apps, and Settings g Connections g then tap More connection settings g Wi-Fi Calling . 2 . Tap Enable/Disable to turn off the feature . Change connection preferences 1 . From the Home screen, swipe up for Apps, and Settings g Connections g then tap...
Voicemail Set Up Voicemail Phone . 1 . From the Home screen, tap 2 . Touch and hold Access Voicemail Phone . 1 . From the Home screen, tap 2 . Touch and hold Visual Voicemail View a list of people who left a voicemail message, and listen to messages in any order directly from the device, without calling Voicemail .
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Delete Visual Voicemail Messages ◆ From the Visual Voicemail application screen, tap the voicemail message to delete, and then tap Delete g OK . T-Mobile Name ID T-Mobile Name ID identifies callers, displaying name, city, and state even if the caller is not in your contacts list .
Contacts Create a New Contact 1 . From the Home screen, swipe up for Apps, and Contacts . then tap Add New Contacts. 2 . Tap 3 . Enter the desired information . 4 . Tap SAVE to store the new entry . Edit a Contact 1 .
Messages Create and Send a Message Messages . 1 . From the Home screen, tap 2 . Tap to add a recipient . 3 . Enter either the recipient’s phone number or email address . 4 . Tap to compose a message . 5 .
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Gmail Use Gmail to send and receive email . ™ Before you can access Gmail, you must first sign in to or create a new Google account . ◆ From the Home screen, swipe up for Apps, and then tap Google folder g Gmail .
Camera Take a Photo ◆ From the Home screen, tap Camera . • Tap to take a photo . • Drag left or right to zoom in or out . • Tap or swipe up to take selfies . • Swipe right to select a mode . •...
You can view the latest news, check the weather, and follow your stocks . ◆ From the Home screen, swipe up for Apps, and then tap the Samsung folder g Internet . Enter a URL ◆ From any webpage, tap the...
Connections Connect to Bluetooth 1 . From the Home screen, swipe up for Apps, and Settings g Connections g then tap Bluetooth . 2 . Tap On/Off to turn on Bluetooth ® 3 . Tap a device from the list to initiate pairing . 4 .
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Smartphone Mobile HotSpot Turn your device into a Wi-Fi hotspot . The feature works best when used in conjunction with 4G/LTE ™ data services . Note: You must have qualifying service in order to use Mobile HotSpot . 1 . From the Home screen, swipe up for Apps, and Settings g Connections g then tap...
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USB connection between your device and a single computer . • If additional software or USB drivers are required, go to: samsung.com/us/support/downloads . 1 . From the Home screen, swipe up for Apps, and Settings g Connections g then tap Mobile HotSpot and Tethering .
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Disconnect USB Tethering 1 . From the Home screen, swipe up for Apps, and Settings g Connections g then tap Mobile HotSpot and Tethering . 2 . Tap On/Off to turn off USB tethering . 3 . Remove the USB cable from the device . Note: Using your 4G LTE service and Smartphone Mobile HotSpot drains your device’s battery .
Iris Scanner is not intended for any diagnostic, therapeutic, or preventative medical purposes . Please follow all instructions for use of this feature . For more information, refer to the online support content or visit samsung.com/us/irisscanner .
Legal APPROVED FIRMWARE VERSIONS This device will only operate with firmware versions that have been approved for use by T-Mobile and the device manufacturer . If unauthorized firmware is placed on the device it will not function . INFORMATION ABOUT SAFEGUARDING HANDSETS T-Mobile encourages customers to take appropriate measures to secure their handsets and invites...
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EMERGENCY DIALING Although all phones are equipped with 9-1-1 emergency calling, this phone may or may not permit its location to be approximated during a 9-1-1 call . * * Availability of this feature depends on upgrades to the (a) wireless network and (b) 9-1-1 calling system that are required to be installed by the local 9-1-1 response agency or public safety answering point (PSAP);...
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ADDITIONAL INFORMATION Use of some content or features may require qualifying service, or access to a Wi-Fi connection . Smartphone Mobile HotSpot: Qualifying service required . Plan data allotment applies . Roaming and on-network data allotments differ; see your selected service for details .
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Wi-Fi: Device will not transition between Wi-Fi and the cellular network . Devices using wireless connections may be vulnerable to unauthorized attempts to access data and software stored on the device . Plan data allotment applies to use by connected devices sharing Wi-Fi . Use of connected devices subject to T-Mobile’s Terms and Conditions .