Samsung SM-G889G User Manual
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Samsung SM-G889G User Manual

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USER MANUAL
SM-G889F
SM-G889G
English. 11/2021. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-G889G

  • Page 1 USER MANUAL SM-G889F SM-G889G English. 11/2021. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Internet Memory card (microSD card) Email Belt clip Camera Strap Gallery Turning the device on and off Multi window Initial setup Samsung Notes Understanding the screen Calendar Notification panel Voice Recorder Screen capture My Files Entering text Clock Calculator Reminder...
  • Page 3 Table of Contents Settings 106 Device care 106 Optimising your device Introduction 107 Battery Connections 107 Storage Wi-Fi 108 Memory Bluetooth 108 Security NFC and payment 108 Apps Data saver 108 General management Mobile data only apps 109 Accessibility Mobile Hotspot and Tethering 110 Software update More connection settings 110 About phone...

  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 5 Basics • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
  • Page 6 Basics • The rubber seal fitted to the back cover is an important component of the device. Take care when opening and closing the back cover to avoid damaging the rubber seal. Also, ensure that the rubber seal is free from debris, such as sand or dust to prevent damage to the device.

  • Page 7: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 8 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact your Samsung ESN support team.
  • Page 9 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 10: Device Layout And Functions

    • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 11 Basics Device layout Microphone Emergency key LED indicator LED indicator Front camera Strap hole Speaker Power key Touchscreen Proximity/Light sensor Multipurpose jack (USB Home key Type-C) Recents key Back key Microphone Speaker Earphone jack GPS antenna Flash Fingerprint recognition sensor Volume key Rear camera Push to talk (PTT) key...
  • Page 12 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.

  • Page 13: Battery

    Basics Battery Installing the battery Turn the screw anticlockwise with a coin or other objects to unlock the back cover, and then remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.
  • Page 14 Ensure that the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the device.
  • Page 15 Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 16 Basics To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
  • Page 17 Basics Using the charging dock Use the charging dock to charge the device and the spare battery. • The charging dock contains magnets. Keep a safe distance between your charging dock and objects that may be affected by magnets such as credit cards and implantable medical devices.
  • Page 18 Basics Connect the charger to the charging dock to begin charging. After fully charging, disconnect the charger from the charging dock. Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device care feature. •...
  • Page 19 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, contact your Samsung ESN support team.

  • Page 20: Sim Or Usim Card (Nano-Sim Card)

    SIM cards are inserted in the device than when one SIM card is inserted. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 21 Basics Turn the screw anticlockwise with a coin or other objects to unlock the back cover, and then remove the back cover. Pull out the battery. Insert the SIM or USIM card with the gold-coloured contacts facing downwards. ► Single SIM models:...
  • Page 22 Basics ► Dual SIM models: Do not insert a memory card into the SIM or USIM card slot. Insert the battery. Replace the back cover. Press. Align.

  • Page 23: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 24 To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or your Samsung ESN support team. • Frequent writing and erasing of data shortens the lifespan of memory cards.
  • Page 25 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 26: Belt Clip

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care → Storage → Advanced → SD card → Format.

  • Page 27: Strap

    Basics Strap Slide the small end of a hand strap through the slot and push the large end through the loop. Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

  • Page 28: Initial Setup

    Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. To activate emergency mode, press and hold the Power key, and then tap Emergency mode.

  • Page 29: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position. Swiping Spreading and pinching...
  • Page 30 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen.
  • Page 31 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home.
  • Page 32 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 33 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. Icon Meaning No signal Signal strength Roaming GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPAP network connected LTE network connected...
  • Page 34 Basics Icon Meaning Battery charging Battery power level • The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. • Some indicator icons appear only when you open the notification panel. •...

  • Page 35: Notification Panel

    Basics • Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Launch the Settings app, tap Lock screen →...

  • Page 36: Screen Capture

    Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...

  • Page 37: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Additional keyboard functions View more keyboard functions. Enter uppercase. For all caps, tap Delete a preceding character. it twice. Enter symbols. Break to the next line.
  • Page 38 Basics Additional keyboard functions • : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap • : Enter emoticons. • : Enter stickers. • : Attach animated GIFs. • : Add an item from the clipboard. •...

  • Page 39: Apps And Features

    Apps and features Installing or uninstalling apps Play Store Purchase and download apps. Launch the Play Store app. Installing apps Browse apps by category or search for apps by keyword. Select an app to view information about it. To download free apps, tap Install. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions.

  • Page 40: Finder

    Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions.
  • Page 41 Apps and features to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Search for a contact. Preview the phone number. Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call.
  • Page 42 Apps and features Making calls by searching for nearby places You can easily make calls to places near your current location by searching for their information. You can search for nearby places by category, such as restaurants or stores, or by selecting recommended hot places.
  • Page 43 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
  • Page 44 Apps and features Adding a phone number to Contacts Adding a phone number to Contacts from the keypad Launch the Phone app and tap Keypad. Enter the number. Tap Add to Contacts. Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existing contact.

  • Page 45: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location. Enter contact information. Tap Save. Importing contacts Add contacts by importing them from other storages to your device. →...
  • Page 46 Apps and features Searching for contacts Launch the Contacts app. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the right side of the contacts list to scroll through it quickly.

  • Page 47: Messages

    Apps and features Sending a group message You can send a group message to a group’s members at the same time. → Groups, select a group, and then tap → Send message. Launch the Contacts app, tap Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts.
  • Page 48 Apps and features Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the message input field is empty. Recipient Enter recipients.

  • Page 49: Internet

    Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.
  • Page 50 Apps and features To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Refresh the current webpage. View your bookmarks. Open the homepage.

  • Page 51: Email

    Apps and features Deactivating secret mode → Turn off Secret mode. In the toolbar at the bottom of the screen, tap Email Setting up email accounts Set up an email account when opening Email for the first time. Launch the Email app. On the list, select an email service or tap Other.

  • Page 52: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. •...
  • Page 53 Apps and features to take a photo. Camera settings Options for current shooting mode Scene optimiser button Shooting modes Switch between the front and rear cameras. Preview thumbnail Take a photo. • The preview screen may vary depending on the shooting mode and which camera is being used.
  • Page 54 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily.
  • Page 55 Apps and features Taking selfies You can take self-portraits with the front camera. On the shooting modes list, tap PHOTO. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. Face the front camera lens. To take self-portraits with a wide-angle shot of the landscape or people, tap to take a photo.
  • Page 56 Apps and features Live focus mode Take photos that focus on the face by blurring the background. On the shooting modes list, tap MORE → LIVE FOCUS. Drag the background blur adjustment bar to the left or right to adjust the blur level. When Ready appears on the preview screen, tap to take a photo.
  • Page 57 Apps and features Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. Use this feature in a place that has sufficient light. When recording a video indoors with insufficient or poor lighting, some of the following situations may occur: •...
  • Page 58 Apps and features Recording super slow motion videos automatically When motion is detected in the motion detection area, the device will capture the moment in super slow motion. Super slow motion recording may start at an unwanted moment if there are conditions such as the following: •...
  • Page 59 Apps and features Playing super slow motion videos Select a super slow motion video and tap Play super slow-mo video. To capture an image while playing a video, tap Editing super slow motion videos To edit the super slow motion section, tap → Editor and drag the section editing bar to the left or right.
  • Page 60 Apps and features Food mode Take photos of food with more vibrant colours. On the shooting modes list, tap MORE → FOOD. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame.
  • Page 61 Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO. Select options and customise the settings, and then tap to take a photo. Available options •...
  • Page 62 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Selective focus mode Use the out-of-focus effect to make specific objects stand out in a photo.
  • Page 63 Apps and features Tap Save. • It is recommended that you position subjects within 50 cm of the device. Position the subject that you want to focus on close to the device. • When taking photos, ensure there is sufficient distance between the subject and the background.
  • Page 64 Apps and features Sports mode Take clearer photos of fast-moving subjects, such as a person running or a pet in motion. On the shooting modes list, tap MORE → SPORTS. Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out.
  • Page 65 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo. •...
  • Page 66 Apps and features Camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene. •...
  • Page 67 Apps and features • Super Slow-mo: Select how you want to record super slow motion videos. • Video stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video. When the Tracking auto-focus feature is activated, you cannot use this feature. Useful features •...

  • Page 68: Gallery

    Apps and features • Quick launch: Set the device to launch the camera by pressing the Home key twice quickly. • Reset settings: Reset the camera settings. • About Camera: View the Camera app version and legal information. Some features may not be available depending on the model. Gallery Introduction View images and videos stored in your device.
  • Page 69 Apps and features Searching for images Launch the Gallery app and tap to view images sorted by category, such as types or locations. To search for images by entering keywords, tap the search field. Viewing videos Launch the Gallery app and tap Pictures. Select a video to play.
  • Page 70 Apps and features Using the Video enhancer feature Enhance the image quality of your videos to enjoy brighter and more vivid colours. Launch the Settings app, tap Advanced features, and then tap the Video enhancer switch to activate it. • This feature is only available in some apps. •...
  • Page 71 Apps and features Enter a title for the story and tap Create. Tick images or videos to include in the story and tap Done. To add images or videos to a story, select a story and tap Story album → → Add. To remove images or videos from a story, select a story, tap Story album →...

  • Page 72: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.

  • Page 73: Samsung Notes

    You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app and tap Select an input method from the toolbar at the top of the screen and compose a note. Enter text using the keyboard.

  • Page 74: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 75 Apps and features Making voice recordings Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. to finish recording. Enter a file name and tap Save. Changing the recording mode Launch the Voice Recorder app.

  • Page 76: My Files

    Apps and features To mute certain sound sources, tap for the corresponding direction that sound is to be muted. The icon will change to and the sound will be muted. Muted sound source Unmuted sound source My Files Access and manage various files stored in the device. Launch the My Files app.
  • Page 77 Apps and features Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save. To open the keypad to enter an alarm time, tap the time input field. To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.

  • Page 78: Calculator

    Apps and features Timer Launch the Clock app and tap Timer. , set the duration and name, and then tap Add. To add a frequently used timer, tap Set the duration and tap Start. To open the keypad to enter the duration, tap the duration input field. Tap Dismiss when the timer goes off.
  • Page 79 Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘Water the flowers when I get home’...

  • Page 80: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. Launch the Gallery app and select an image. and select a sharing method, such as message and email. • You may incur additional charges when sharing files via the mobile network. •...
  • Page 81 Apps and features • Photos: Search for, manage, and edit all your photos and videos from various sources in one place. • Google: Search quickly for items on the Internet or your device. • Duo: Make a simple video call. Some apps may not be available depending on the service provider or model.

  • Page 82: Introduction

    Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 83: Wi-Fi

    Settings • Mobile networks: Configure your mobile network settings. • Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data.
  • Page 84 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap → Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

  • Page 85: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.

  • Page 86: Nfc And Payment

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
  • Page 87 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.

  • Page 88: Data Saver

    Settings Select an item and touch the other device’s NFC antenna to your device’s NFC antenna. When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.

  • Page 89: Mobile Hotspot And Tethering

    Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.

  • Page 90: More Connection Settings

    Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.

  • Page 91: Sounds And Vibration

    Settings Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration.

  • Page 92: Notifications

    Settings Notifications Change the notification settings. On the Settings screen, tap Notifications. • Suggest actions and replies: Set the device to suggest actions and replies for notifications. • Swipe left or right for snooze: Set the device to show the notification snooze icon when you swipe a notification to the left or right on the notification panel.

  • Page 93: Blue Light Filter

    Settings • Blue light filter: Activate the blue light filter and change the filter settings. Refer to Blue light filter for more information. • Screen mode: Change the screen mode to adjust the display’s colour and contrast. Refer Changing the screen mode or adjusting the display colour for more information.

  • Page 94: Changing The Screen Mode Or Adjusting The Display Colour

    Settings Changing the screen mode or adjusting the display colour Change the screen mode or adjust the display colour to your preference. Changing the screen mode On the Settings screen, tap Display → Screen mode and select a mode you want. •...

  • Page 95: Screensaver

    Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. On the Settings screen, tap Display → Screensaver. Select an option. If you select Photo Frame or Photos, a slideshow with selected images will start. If you select Photo Table, selected images will appear as small cards and overlap.

  • Page 96: Smart Lock

    Settings • FaceWidgets: Change the settings of the items displayed on the locked screen. • Contact information: Set the device to show contact information, such as your email address, on the locked screen. • Notifications: Set how to show notifications on the locked screen. •...

  • Page 97: Face Recognition

    • Google Play system update: View the Google Play system version and check for updates. • Find My Device: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.
  • Page 98 Settings For better face recognition Consider the following when using face recognition: • Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • Ensure that you are in a well-lit area and that the camera lens is clean when registering •...
  • Page 99 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.

  • Page 100: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 101 Settings • Covering the fingerprint recognition sensor with protective films, stickers, or other accessories may decrease the fingerprint recognition rate. If the fingerprint recognition sensor is initially covered with a protective film, remove it before using the fingerprint recognition sensor. •...
  • Page 102 Settings Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor. On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Tap Check added fingerprints.

  • Page 103: Accounts And Backup

    On the Settings screen, tap Advanced features. • Call & text on other devices: Use your device’s calling and messaging features on other devices signed in to your Samsung account. • Link to Windows: Instantly access data saved in your device on your computer.

  • Page 104: Motions And Gestures

    Settings • Direct share: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly. • Reduce animations: Set the device to reduce the screen effects of certain actions, such as opening or closing apps.

  • Page 105: Digital Wellbeing And Parental Controls

    Settings • Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. •...

  • Page 106: Device Care

    Settings Activating wind down mode You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed. On the Settings screen, tap Digital Wellbeing and parental controls → Wind Down. To set the schedule to activate wind down mode, tap Turn on as scheduled, tap the switch to activate it, and then set the days and time.

  • Page 107: Battery

    The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.

  • Page 108: Memory

    Settings Managing the memory To delete files or uninstall apps that you do not use any more, select a category. Then, tick items to select and tap Delete or Uninstall. Memory On the Settings screen, tap Device care → Memory. To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now.

  • Page 109: Accessibility

    Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages. Select a language to add.

  • Page 110: Software Update

    Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.

  • Page 111: Appendix

    Appendix Troubleshooting Before contacting your Samsung ESN support team, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 112 • If the touchscreen is scratched or damaged, contact your Samsung ESN support team. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact your Samsung ESN support team. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 113 Move to another area and try again. • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly.
  • Page 114 • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact your Samsung ESN support team. Photo quality is poorer than the preview •...
  • Page 115 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact your Samsung ESN support team. A connection is not established when you connect the device to a computer •...
  • Page 116 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 117 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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