Samsung SM-G889YB/DS User Manual
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Samsung SM-G889YB/DS User Manual

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USER MANUAL
SM-G889YB/DS
English. 01/2021. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-G889YB/DS

  • Page 1 USER MANUAL SM-G889YB/DS English. 01/2021. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    SIM or USIM card (nano-SIM card) Internet Memory card (microSD card) Camera Belt clip Gallery Strap Multi window Turning the device on and off Samsung Members Initial setup Samsung Notes Samsung account Calendar Understanding the screen Voice Recorder Notification panel My Files...
  • Page 3 Changing the screen mode or Appendix adjusting the display colour 119 Troubleshooting Screensaver Wallpaper Lock screen Smart Lock Biometrics and security Face recognition 102 Fingerprint recognition 105 Samsung Pass 107 Secure Folder 110 Accounts and backup 110 Samsung Cloud 111 Google...

  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 5 Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment.
  • Page 6 Basics • Do not open the back cover using wet hands or when the device is wet. • The rubber seal fitted to the back cover is an important component of the device. Take care when opening and closing the back cover to avoid damaging the rubber seal. Also, ensure that the rubber seal is free from debris, such as sand or dust to prevent damage to the device.

  • Page 7: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 8 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact your Samsung ESN support team.
  • Page 9 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 10: Device Layout And Functions

    • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 11 Basics Device layout Microphone Programmable key LED indicator LED indicator Front camera Strap hole Speaker Power key Touchscreen Proximity/Light sensor Multipurpose jack (USB Home key Type-C) Recents key Back key Microphone Speaker Earphone jack GPS antenna Flash Fingerprint recognition sensor Volume key Rear camera Programmable key...
  • Page 12 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.

  • Page 13: Battery

    Programmable • Press to activate the service that the PTT provider has provided. The service using the Programmable key is provided through the PTT provider, which has a partnership with Samsung. Battery Installing the battery Turn the screw anticlockwise with a coin or other objects to unlock the back cover, and then remove the back cover.
  • Page 14 Ensure that the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the device.
  • Page 15 Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 16 Basics To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
  • Page 17 Basics Using the charging dock Use the charging dock to charge the device and the spare battery. • The charging dock contains magnets. Keep a safe distance between your charging dock and objects that may be affected by magnets such as credit cards and implantable medical devices.
  • Page 18 Basics Connect the charger to the charging dock to begin charging. After fully charging, disconnect the charger from the charging dock. Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device care feature. •...
  • Page 19 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, contact your Samsung ESN support team.

  • Page 20: Sim Or Usim Card (Nano-Sim Card)

    SIM card is inserted. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 21 Basics Turn the screw anticlockwise with a coin or other objects to unlock the back cover, and then remove the back cover. Pull out the battery. Insert the SIM or USIM card with the gold-coloured contacts facing downwards. Do not insert a memory card into the SIM or USIM card slot. Insert the battery.
  • Page 22 Basics Replace the back cover. Press. Align. Turn the screw clockwise to lock the back cover. Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

  • Page 23: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 24 Basics Turn the screw anticlockwise with a coin or other objects to unlock the back cover, and then remove the back cover. Pull out the battery. Insert a memory card with the gold-coloured contacts facing downwards. Insert the battery. Replace the back cover. Press.
  • Page 25 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 26: Belt Clip

    Basics Belt clip Attaching the belt clip Attach the belt clip to your device to connect it to the belt or other objects. Press. Clip Detaching the belt clip Pull the handle at the bottom of the belt clip and detach it from the device.

  • Page 27: Strap

    Basics Strap Slide the small end of a hand strap through the slot and push the large end through the loop. Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

  • Page 28: Initial Setup

    Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. To activate emergency mode, press and hold the Power key, and then tap Emergency mode.

  • Page 29: Samsung Account

    Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

  • Page 30: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position. Swiping Spreading and pinching...
  • Page 31 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen.
  • Page 32 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home.
  • Page 33 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 34 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. Icon Meaning No signal Signal strength Roaming GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPAP network connected LTE network connected...
  • Page 35 Basics Icon Meaning Battery charging Battery power level • The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. • Some indicator icons appear only when you open the notification panel. •...

  • Page 36: Notification Panel

    Basics • Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Launch the Settings app, tap Lock screen →...

  • Page 37: Screen Capture

    Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...

  • Page 38: Entering Text

    Basics After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured.
  • Page 39 Basics Changing the input language → Languages and types → Manage input languages and select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. Changing the keyboard →...

  • Page 40: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the service provider or model.

  • Page 41: Finder

    Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Uninstall: Uninstall downloaded apps. • Disable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature. Enabling apps Launch the Settings app, tap Apps →...

  • Page 42: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. If the area around the rear camera and the fingerprint recognition sensor is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. Making calls Launch the Phone app and tap Keypad.
  • Page 43 Apps and features Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad.
  • Page 44 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.
  • Page 45 Apps and features Options during calls • : Access additional options. • Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. • Hold call: Hold a call. Tap Resume call to retrieve the held call. •...

  • Page 46: Contacts

    Apps and features Adding a tag to a phone number You can add tags to numbers without saving them to Contacts. This allows you to view the caller’s information when they call without having them listed in Contacts. Launch the Phone app and tap Recents. Tap a phone number →...
  • Page 47 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 48 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done.

  • Page 49: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 50 Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. Launch the Messages app and tap → Settings → Block numbers and messages → Block numbers. Tap Conversations and select a contact or a phone number. Or, tap Contacts, select contacts, and then tap Done.

  • Page 51: Internet

    Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.

  • Page 52: Camera

    Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.
  • Page 53 Apps and features Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • Press the Home key twice quickly. • On the locked screen, drag outside the circle. • Some methods may not be available depending on the service provider or model. •...
  • Page 54 Apps and features • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
  • Page 55 Apps and features Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The intelligent camera feature automatically recognises the subject and optimises the colour and any effects. On the shooting modes list, tap PHOTO and tap to take a photo.
  • Page 56 Apps and features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
  • Page 57 Apps and features When Ready appears on the preview screen, tap to take a photo. Background blur adjustment bar • Use this feature in a place that has sufficient light. • The background blur may not be applied properly in the following conditions: –...
  • Page 58 Apps and features Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. Use this feature in a place that has sufficient light. When recording a video indoors with insufficient or poor lighting, some of the following situations may occur: •...
  • Page 59 Apps and features Recording super slow motion videos automatically When motion is detected in the motion detection area, the device will capture the moment in super slow motion. Super slow motion recording may start at an unwanted moment if there are conditions such as the following: •...
  • Page 60 Apps and features Playing super slow motion videos Select a super slow motion video and tap Play super slow-mo video. To capture an image while playing a video, tap Editing super slow motion videos To edit the super slow motion section, tap → Editor and drag the section editing bar to the left or right.
  • Page 61 Apps and features Food mode Take photos of food with more vibrant colours. On the shooting modes list, tap MORE → FOOD. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame.
  • Page 62 Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO. Select options and customise the settings, and then tap to take a photo. Available options •...
  • Page 63 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Selective focus mode Use the out-of-focus effect to make specific objects stand out in a photo.
  • Page 64 Apps and features Tap Save. • It is recommended that you position subjects within 50 cm of the device. Position the subject that you want to focus on close to the device. • When taking photos, ensure there is sufficient distance between the subject and the background.
  • Page 65 Apps and features Sports mode Take clearer photos of fast-moving subjects, such as a person running or a pet in motion. On the shooting modes list, tap MORE → SPORTS. Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out.
  • Page 66 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo. •...
  • Page 67 Apps and features Camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene. •...
  • Page 68 Apps and features • Super Slow-mo: Select how you want to record super slow motion videos. • Video stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video. When the Tracking auto-focus feature is activated, you cannot use this feature. Useful features •...

  • Page 69: Gallery

    Apps and features • Quick launch: Set the device to launch the camera by pressing the Home key twice quickly. • Reset settings: Reset the camera settings. • Contact us: Ask questions or view frequently asked questions. • About Camera: View the Camera app version and legal information. Some features may not be available depending on the model.
  • Page 70 Apps and features Searching for images Launch the Gallery app and tap to view images sorted by category, such as types or locations. To search for images by entering keywords, tap the search field. Viewing videos Launch the Gallery app and tap Pictures. Select a video to play.
  • Page 71 Apps and features Using the Video enhancer feature Enhance the image quality of your videos to enjoy brighter and more vivid colours. Launch the Settings app, tap Advanced features, and then tap the Video enhancer switch to activate it. • This feature is only available in some apps. •...
  • Page 72 Apps and features Enter a title for the story and tap Create. Tick images or videos to include in the story and tap Done. To add images or videos to a story, select a story and tap Story album → → Add. To remove images or videos from a story, select a story, tap Story album →...

  • Page 73: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.

  • Page 74: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 75: Calendar

    Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.

  • Page 76: Voice Recorder

    Apps and features Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text and distinguish between sound sources. Making voice recordings Launch the Voice Recorder app. to start recording. Speak into the microphone. •...

  • Page 77: My Files

    Apps and features Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. Launch the Voice Recorder app. Tap List and select a voice recording made in interview mode. To mute certain sound sources, tap for the corresponding direction that sound is to be muted.

  • Page 78: Clock

    Apps and features Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm Launch the Clock app and tap Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save.

  • Page 79: Calculator

    Apps and features Stopwatch Launch the Clock app and tap Stopwatch. Tap Start to time an event. To record lap times while timing an event, tap Lap. Tap Stop to stop timing. • To restart the timing, tap Resume. • To clear lap times, tap Reset. Timer Launch the Clock app and tap Timer.

  • Page 80: Reminder

    Apps and features Reminder Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. •...

  • Page 81: Sharing Content

    Apps and features Deleting reminders To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, tap and hold a reminder, tick reminders to delete, and then tap Delete. Sharing content Share content by using various sharing options. The following actions are an example of sharing images.
  • Page 82 Apps and features • Play Movies & TV: Purchase or rent videos, such as movies and TV programmes, from Play Store. • Drive: Store your content on the cloud, access it from anywhere, and share it with others. • YouTube: Watch or create videos and share them with others. •...

  • Page 83: Introduction

    Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 84: Wi-Fi

    Settings • Mobile networks: Configure your mobile network settings. • Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data.
  • Page 85 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap → Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

  • Page 86: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.

  • Page 87: Nfc And Payment

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
  • Page 88 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.

  • Page 89: Data Saver

    Settings Select an item and touch the other device’s NFC antenna to your device’s NFC antenna. When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.

  • Page 90: Sim Card Manager

    Settings SIM card manager Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards for more information. On the Settings screen, tap Connections → SIM card manager. • SIM cards: Activate the SIM card to use and customise the SIM card settings. •...

  • Page 91: More Connection Settings

    Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. icon appears on the status bar.
  • Page 92 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.

  • Page 93: Sounds And Vibration

    Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...

  • Page 94: Notifications

    Settings Notifications Change the notification settings. On the Settings screen, tap Notifications. • Suggest actions and replies: Set the device to suggest actions and replies for notifications. • Swipe left or right for snooze: Set the device to show the notification snooze icon when you swipe a notification to the left or right on the notification panel.

  • Page 95: Blue Light Filter

    Settings • Blue light filter: Activate the blue light filter and change the filter settings. Refer to Blue light filter for more information. • Screen mode: Change the screen mode to adjust the display’s colour and contrast. Refer Changing the screen mode or adjusting the display colour for more information.

  • Page 96: Changing The Screen Mode Or Adjusting The Display Colour

    Settings Changing the screen mode or adjusting the display colour Change the screen mode or adjust the display colour to your preference. Changing the screen mode On the Settings screen, tap Display → Screen mode and select a mode you want. •...

  • Page 97: Screensaver

    Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. On the Settings screen, tap Display → Screensaver. Select an option. If you select Photo Frame or Photos, a slideshow with selected images will start. If you select Photo Table, selected images will appear as small cards and overlap.

  • Page 98: Smart Lock

    Settings • FaceWidgets: Change the settings of the items displayed on the locked screen. • Contact information: Set the device to show contact information, such as your email address, on the locked screen. • Notifications: Set how to show notifications on the locked screen. •...

  • Page 99: Face Recognition

    • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.
  • Page 100 Settings Precautions for using face recognition Before using the face recognition to unlock your device, keep the following precautions in mind. • Your device could be unlocked by someone or something that looks like your image. • Face recognition is less secure than Pattern, PIN, or Password. For better face recognition Consider the following when using face recognition: •...
  • Page 101 Settings Position your face inside the frame on the screen. The camera will scan your face. • If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again. •...

  • Page 102: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 103 Settings • Covering the fingerprint recognition sensor with protective films, stickers, or other accessories may decrease the fingerprint recognition rate. If the fingerprint recognition sensor is initially covered with a protective film, remove it before using the fingerprint recognition sensor. •...
  • Page 104 Settings Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor. On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Tap Check added fingerprints.

  • Page 105: Samsung Pass

    Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.
  • Page 106 Settings Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Apps or Websites and select a website or app from the list.

  • Page 107: Secure Folder

    You can delete your biometric data, sign-in information, and app data registered to Samsung Pass. On the Samsung Pass main screen, tap → Settings → See all devices using Samsung Pass → → Leave Samsung Pass. • Your Samsung account will remain active.
  • Page 108 Settings Setting an auto lock condition for Secure Folder Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder. Select a lock option. To manually lock your Secure Folder, tap → Lock and exit. Moving content to Secure Folder Move content, such as photos and videos, to Secure Folder.
  • Page 109 Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.

  • Page 110: Accounts And Backup

    Samsung Cloud Sync your device’s data with Samsung Cloud and view the data you have synced in each app. You can also back up your device’s data to Samsung Cloud and restore it later.

  • Page 111: Google

    Settings screen, tap Accounts and backup → Samsung Cloud → Back up data. • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data →...

  • Page 112: Motions And Gestures

    Settings • Direct share: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly. • Reduce animations: Set the device to reduce the screen effects of certain actions, such as opening or closing apps.

  • Page 113: Digital Wellbeing And Parental Controls

    Settings • Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. •...

  • Page 114: Device Care

    Settings Activating wind down mode You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed. On the Settings screen, tap Digital Wellbeing and parental controls → Wind Down. To set the schedule to activate wind down mode, tap Turn on as scheduled, tap the switch to activate it, and then set the days and time.

  • Page 115: Battery

    The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.

  • Page 116: Memory

    Settings Managing the memory To delete files or uninstall apps that you do not use any more, select a category. Then, tick items to select and tap Delete or Uninstall. Memory On the Settings screen, tap Device care → Memory. To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now.

  • Page 117: Accessibility

    Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages. Select a language to add.

  • Page 118: Software Update

    Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.

  • Page 119: Appendix

    Appendix Troubleshooting Before contacting your Samsung ESN support team, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 120 • If the touchscreen is scratched or damaged, contact your Samsung ESN support team. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact your Samsung ESN support team. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 121 Move to another area and try again. • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly.
  • Page 122 • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact your Samsung ESN support team. Photo quality is poorer than the preview •...
  • Page 123 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact your Samsung ESN support team. A connection is not established when you connect the device to a computer •...
  • Page 124 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 125 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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