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HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL AZ2-F Chassis Segment: 3a-1 ORIGINAL MANUAL ISSUE DATE: 4/2011 Version Date Subject 4/25/2011 No revisions or updates are applicable at this time. LCD Digital Color TV 9-888-425-01...
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Self Diagnosis Supported model SERVICE MANUAL AZ2-F Chassis Segment: 3a-1 LCD Digital Color TV KDL-40NX725 9-888-425-01...
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MODEL LIST MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION KDL-40NX725 RM-YD062 BRAZIL KDL-55NX725 RM-YD062 BRAZIL KDL-60NX725 RM-YD062 BRAZIL 9-888-425-01...
Wireless LAN Card ..............21 Energy Saving Switch ............... 10 Switch Unit ................21 USB Photos, Videos & Music .............11 USB Camera ................22 LightSensor™ Technology ............11 IR Board ...................22 BRAVIA® Sync™ Compatible ............11 LCD Panel Assembly ...............22 Specifications ................12 TCON Board ................22 KDL-40NX725/55NX725/60NX725...
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Cleaning the LCD Panel ............48 Screws ..................49 Section 4 - Troubleshooting .............29 Connectors ................49 Overview ..................29 KDL-40NX725 Only ..............49 Updating the Software ............... 29 KDL-55NX725 Only ..............50 Triage Chart ................30 KDL-60NX725 Only ..............50 Protection Shutdown ..............31 Accessories and Packaging .............51...
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Resetting the TV to Factory Condition Using Service Mode ..57 Appendix A - Removing the Rear Cover ....... A-1 Rear Cover Caution ............... A-1 KDL-40NX725 Only ..............A-1 KDL-55NX725 Only ..............A-2 KDL-60NX725 Only ..............A-3 Removing the Power Cord from the Rear Cover ....A-4...
Components identified by shading and ! mark on the exploded views are critical for safe operation. Replace all components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. It is essential that all critical parts be replaced only with the part number specified in this manual to prevent electric shock, fire, or other hazard.
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R If using a chemically pretreated cloth, please follow the instruction provided on the package. R Never use strong solvents such as a thinner, alcohol or benzine for cleaning. R Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation. KDL-40NX725/55NX725/60NX725...
If it is inserted upside down, the pins on the LVDS FFC Connector will short-circuit and damage the board. Use caution when you connecting or removing the LVDS FFC Connector. DO NOT remove the connector by the reinforcement tab only. Inserted Correctly Inserted Incorrectly Correct Incorrect KDL-40NX725/55NX725/60NX725...
3. Use the same method when taking the replacement panel out of the carton. (Figure 3) Figure 1 Figure 2 Figure 3 CAUTION: DO NOT lift the LCD Panel by holding the short side of the panel or by placing your palms on the front glass. (Figures 4 & 5) Figure 4 Figure 5 KDL-40NX725/55NX725/60NX725...
8. Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short. 9. Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS). 10. During the repair, DO NOT leave the Power On for more than 1 hour while the TV is face down on a cloth. KDL-40NX725/55NX725/60NX725...
6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer. 7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below. KDL-40NX725/55NX725/60NX725...
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Try both Cold-water Pipe slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure B). Figure B. Checking for earth ground. KDL-40NX725/55NX725/60NX725...
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur. “Section 4 - Troubleshooting” on page 29. For complete information, refer to KDL-40NX725/55NX725/60NX725...
The AZ2-F chassis is one of several designs for the 2011 model line Several new features are introduced in this chassis model lineup of Sony Bravia® LCD televisions. This manual covers the following along with some carryovers from the previous year.
TV by streaming them from compatible DLNA® device like your FASTER START-UP PC or Playstation®3 system. Quick Start & Viewing feature enables this Sony television to go from ‘OFF’ to ‘ON’ 2-3 times faster than previous Sony televisions. ENERGY SAVING SWITCH Even when turned off, most electronics are still using energy if they 1.
BRAVIA® SYNC™ COMPATIBLE Conveniently operate and control other BRAVIA® Sync™ compatible devices - including BRAVIA® HDTVs, Blu-ray Disc™ Players, surround sound systems, Handycam® camcorders and Cyber-shot® digital still cameras, all with one remote control when connected via HDMI. KDL-40NX725/55NX725/60NX725...
PCM/Dolby Digital optical signal (OPTICAL) , n i PC/HDMI 4 AUDIO IN Stereo mini jack ection speed may differ depending on the network environment. 10BASE-T/100BASE-TX communication rate and communication quality are not guaranteed for this TV.) . t a KDL-40NX725/55NX725/60NX725...
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Wall-Mount Bracket: SU-WL700 (except KDL-60NX725) SU-WL500 Wall-Mount Bracket: SU-WL700/SU-WL500 Wall-Hanging Bracket: SU-WH500 TV Stand: SU-B551S (KDL-55NX725) TV Stand: SU-B401S (KDL-40NX725) 3D Glasses: TDG-BR250/TDG-BR200/TDG-BR100/TDG-BR50 USB Wireless LAN Adapter Operating temperature 32 ºF – 104 ºF (0 ºC – 40 ºC) * Download Acquisition Mode (DAM) is used for software updates and/or collecting data for Rovi On Screen Guide.
If a customer contacts the Sony Customer Support Center and it is deemed to be correctable with a software update, the issue is handled at the customer level.
The easiest way to check the version of software that is currently on In addition to software installation, service adjustment information the TV is to access the Contact Sony screen by using the customer may need to be modified or verified to complete the service of the menu.
Unit turns on and off by itself ● Loss of color ● Internet connectivity ● Certain features not working correctly (photo or video file viewing)Loss of color ● Internet connectivity ● Certain features not working correctly (photo or video file viewing) KDL-40NX725/55NX725/60NX725...
NOTE: For connector part number information, refer to “Connectors” on page 49. For Wire Dressing information, refer to “Wire Dressing” on page BATL G4BW SWITCH WIRELESS UNIT TCON LAN CARD HLT2 HEM2 CAMERA MODULE FIGURE 3-1. BOARD LAYOUT FOR KDL-40NX725 ONLY KDL-40NX725/55NX725/60NX725...
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SECTION 3 - CHASSIS OVERVIEW BATL SWITCH WIRELESS UNIT TCON LAN CARD HLT2 HEM2 CAMERA MODULE FIGURE 3-2. BOARD LAYOUT FOR KDL-55NX725 ONLY BATL SWITCH UNIT WIRELESS TCON LAN CARD HLT2 HEM2 CAMERA MODULE FIGURE 3-3. BOARD LAYOUT FOR KDL-60NX725 ONLY KDL-40NX725/55NX725/60NX725...
All video sources which are not native 1920 X 1080p 60HZ are scaled to this resolution. Digital audio content is output to the class D amplifier for processing and amplification. KDL-40NX725/55NX725/60NX725...
POWER SUPPLY FOR BACKLIGHT SYSTEM Power for the LED backlights is provided for the LD board via the G4 (40”). The 55” and 60” models utilize a separate converter circuit G7 due to the increased current requirements of the larger panel. KDL-40NX725/55NX725/60NX725...
SECTION 3 - CHASSIS OVERVIEW USB CAMERA LCD PANEL ASSEMBLY A USB camera is located on the front bezel below the Sony logo. The LCD Panel Assembly includes the LCD Panel, TCON Board, Special software is located inside IC9000 to use the camera for and LED Backlight system.
EITHERNET LVDS USB2.0 USB HUB TCON USB2.0 LCD PANEL CAMERA BATL LED DRIVE IR RX LOGO SWITCH LIGHT SENSE UNIT HLT2 POWER SUPPLY/ CONVERTER AC IN CONVERTER G4 (40") G6 (55/60") G7 (55/60" ONLY) Figure 3-4. OVerALL BLOCK DiAgrAM KDL-40NX725/55NX725/60NX725...
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POWER_LED SPEAKER Assist Speaker_Out_LR STBY_LED X_SYSTEM1_RST [D–510D] TIMER_LED REC_LED PIC_MUTE_LED Audio Main Power AMP Main Speaker_Out_LR [D–510D] SPEAKER X_FAULT AUDIO_MON X_SYSTEM1_RST X_AUDIO_MUTE1 Panelless Digital Video/TS/TMDS Digital Audio UART Analog Video Analog Audio Analog Signal FIGURE 3-5. ENGINEERING BLOCK DIAGRAM KDL-40NX725/55NX725/60NX725...
32"=2.0ch 4pin 0-844-426-01 JST PBVP-04V 32"=2.0ch CN4601 4pin 0-844-173-01 JST SM04B-PBVSS-TB(LF)(SN) SPEAKER Fron t (40"Onl y) SPEAKER ASSIST (40"O nly) Refer to Sheet [ App endix_SP_Connector ] 40"=2.1ch , 32"=2.0c h FIGURE 3-6. CONNECTOR DIAGRAM FOR KDL-40NX725 MODELS ONLY (PAGE 1 OF 2) KDL-40NX725/55NX725/60NX725...
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VLED_GND AC(L)-IN CN6002(40" G4BW /32" G10AW) LD_ERR SFP79-02WLB JAM ES SW 1-822-908-11 GL_CTRL LED_ON Energy_Saving_SW CN1002 0-844-177-01 AC(L)-OUT AC(N)-OUT SM12B-PBVSS-TB(LF)(SN) CN6003(40" G4BW /32" G10AW) SFP79-02WLB JAM 1-822-908-11 FIGURE 3-7. CONNECTOR DIAGRAM FOR KDL-40NX725 MODELS ONLY (PAGE 2 OF 2) KDL-40NX725/55NX725/60NX725...
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(Only Interface between board and board) T-con Board(PEL3) BAT-L board LD Board CN03 LOGO module To BAT LED FFC 15pin SONY LOGO illumination module Panel_Ctrl3 / T_TD_HSYNC PANEL FFC CN04 1-820-181-11 SLCD : 96pin LED FFC SHARP : 80pin Panel_Ctrl5 / LR_FLAG(For Asura)
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CN6501 1-822-908-11 AC_IN AC-N AC pigtail AC-L CN6001 SFP79-02WLB JAM 1-822-908-11 Energy_Saving_SW AC(N)-IN AC(L)-IN CN6003 SFP79-02WLB JAM ES SW 1-822-908-11 Energy_Saving_SW AC(L)-OUT AC(N)-OUT CN6002 SFP79-02WLB JAM 1-822-908-11 FIGURE 3-9. CONNECTOR DIAGRAM FOR KDL-55NX725/60NX725 MODELS ONLY (PAGE 2 OF 2) KDL-40NX725/55NX725/60NX725...
“Section 2 - Software Requirements” on page 15 there are several issues that may be resolved by updating the software to the latest version. For a list of possible correctable issues see “Examples of Software Correctable Symptoms” on page KDL-40NX725/55NX725/60NX725...
4X** No Backlight before Shut OFF This Triage document is for general reference purposes. To access the most recent version of the Triage documents for the models listed in this manual, login into the Sony Authorized Servicer Portal at http://www.sony.com/asp. KDL-40NX725/55NX725/60NX725...
“Figure 4-3. Diagnostic Table” on page 33 provides guidance in locating the 2 times possible component causing the shutdown. 5 times LED ON 0.3 sec. LED OFF LED OFF 0.3 sec. 3 sec. FIGURE 4-2. BLINK COUNT KDL-40NX725/55NX725/60NX725...
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Main Board. If the TCON is available for replacement, replace the TCON. If the TCON is not available, the LCD panel must be replaced since the TCON circuit is part of the LCD panel assembly. In rare cases a loose or defective LVDS cable could also be the cause. KDL-40NX725/55NX725/60NX725...
Ventilation TEMP_ERR Temperature Error BATL Board EMITTER Emitter Error HEM2 Board FIGURE 4-3. DIAGNOSTIC TABLE NOTE: To provide information to customers regarding how to use their TV features or FAQs, refer the customer to the iManual on their TV. KDL-40NX725/55NX725/60NX725...
12345-00333-06789 12345-00333-06789 Panel operation time by hour (MAX:65535) Panel operation time by hour (MAX:65535) Boot count (MAX:65535) Boot count (MAX:65535) Total operation time by hour (MAX:65535) Total operation time by hour (MAX:65535) FIGURE 4-4. SAMPLE SELF CHECK DIAGNOSIS PAGE KDL-40NX725/55NX725/60NX725...
SECTION 5 - FLOW CHARTS AND DIAGRAMS OVERVIEW The following flow charts provide information to determine what repair parts to order based on the TV error. KDL-40NX725/55NX725/60NX725...
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See protection G6 Board (55/60") on power supply? blinking? flowchart Is energy BATL Board Saving switch on Turn switch on side of unit turned off? G4 Board (40") G6 Board (55/60") ENERGY SAVING SWITCH FIGURE 5-3. NO POWER FLOWCHART KDL-40NX725/55NX725/60NX725...
SECTION 5 - FLOW CHARTS AND DIAGRAMS NO PICTURE No Video Backlights TCON turned on? (LCD Panel) Sony logo BATL Board appears momentarily? Unplug LVDS Test patterns connector with TCON display on unit off. Turn unit (LCD Panel) screen? back on BATL Board FIGURE 5-5.
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BATL Board when wide-mode missing colors? or bars? changed? screen? TCON BATL Board (LCD Panel) Any horizontal LCD Panel lines? Any single or LCD Panel isolated vertical lines? More than 1 TCON vertical band? (LCD Panel) FIGURE 5-6. VIDEO DISTORTION KDL-40NX725/55NX725/60NX725...
SCREW, +PSW M5X16 (KDL-60NX725 ONLY) (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV) 4-259-180-02 NECK (ML9) For product protection and safety reasons, Sony strongly recommends (KDL-40NX725 ONLY) that you use the screws provided with the TV 4-259-186-02 NECK (LL9) CAUTION: These screws cannot be used to secure the TV to...
C Remove 6 screws from Rear Cover D Remove 1 screw from Side Bracket position E Remove screws from Terminal Area position 1 from KDL-40NX725 Only 2 from KDL-55NX725/60NX725 Only F Remove 2 screws from Rear Cover G Remove 1 screw and release clips from AC Cover to detach from Rear Cover (Refer to “Removing the Power Cord from the Rear Cover”...
The Insulation Sheet (G4) and Insulation Sheet (G7) are not included with the LCD Panel and must be replaced when replacing the LCD Panel. The LD Board for KDL-40NX725 ONLY is NOT included with the replacement LCD Panel. Remove the LD Board from the original LCD Panel to use on the replacement LCD Panel.
SHEET, INSULATION (G7) 4-268-443-01 SHEET, INSULATION (G4) ORDER THIS PART WHEN REPLACING THE LCD PANEL ORDER THIS PART WHEN REPLACING THE LCD PANEL 1-858-587-11 SPEAKER BOX ASSEMBLY (WOOFER) 4-256-393-01 SCREW, +PSW M3X6 W12 1-474-305-11 G7 BOARD, COMPLETE 2-990-421-41 SCREW, (+PSW) (M3X6) KDL-40NX725/55NX725/60NX725...
BRACKET BOTTOM (BAT-L METAL) A-1819-123-A BATL BOARD, COMPLETE 4-272-181-71 BRACKET SIDE (BAT-L METAL) (KDL-40NX725/55NX725 ONLY) 4-256-432-01 SHEET (BAT-L METAL BOTTOM) AFTER REPLACING THE MAIN BOARD OR THE LCD PANEL, YOU ORDER THIS PART WHEN REPLACING THE LCD PANEL MUST UPDATE THE SOFTWARE TO THE LATEST VERSION.
PWB (H) Tape. Do NOT damage the HLT2 Board when removing from the LCD Panel. A Remove screws from Center Cabinet to detach from LCD Panel 3 from KDL-40NX725 Only 5 from KDL-55NX725 Only 6 from KDL-60NX725 Only B Carefully lift-up HLT2 Board to...
2-580-608-01 SCREW, +PSW M5X16 (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV) MISCELLANEOUS For product protection and safety reasons, Sony strongly recommends that you use the screws provided with the TV A-1811-853-A BAG, SCREW ASSEMBLY(M) CAUTION: These screws cannot be used to secure the TV to...
After replacing the Main Board, LCD Panel, or TCON Board, you MUST UPDATE the SOFTWARE to the latest version. Instructions for updating the software are included with the software package on the Sony Authorized Servicer Portal at http://www.sony.com/asp DISPLAY website.
Data Value or to decrease the Data Value. 7. Press MUTING then press to WRITE (Save) the changes. Figure 7-5. Sample Chassis Service Menu HOME 8. To exit service mode, press or turn the TV power off. KDL-40NX725/55NX725/60NX725...
001 DEST item. DIGITAL SERVICE DIGITAL SERVICE 001 OP 002 MODEL 000 VERS 001 DEST <MAIN> <EXT> DM1.301W00AA RF:01.05 WF1.003W00AA WF:2.0.0.99 DF1.001W00AA WF:0B YM1.010W00AA CAN:X.XXX DB2.105W00AA FDlXXXX (DM1.301W00A) DD1.016W00AA WP0.521W00AA <PEM> MID:1C117081 PM1.012W00LU PID:0402000 PB1.000W00LU PNL:LTK400HF0201 PL1.011J46LUX PD1.011J46LUX POP:X.XXX KDL-40NX725/55NX725/60NX725...
TV. OPTIONAL ADJUSTMENTS DESTINATION DATA VALUE All Sony TVs are set for optimal viewing performance. Refer to the BRAZIL following instructions if the customer requests additional adjustments. CAUTION: Verify the DESTINATION is set correctly SETTING WHITE BALANCE ADJUSTMENTS before proceeding to the next step.
“SERVICE” changes to green RST. 003 R_BKG 5. Press MUTING 004 G_BKG RST executes the command and displays EXE. 005 B_BKG 9. To save the changes, press MUTING then press HOME 10. To exit service mode, press or turn the TV power off. KDL-40NX725/55NX725/60NX725...
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LED display as shown below: TIMER TIMER Standby Standby POWER POWER 7. Cycle AC Power (Unplug and Plug AC Cord from the AC Outlet). The set restarts and displays the Initial Setup screen. This may take several minutes. KDL-40NX725/55NX725/60NX725...
Areas with yellow have sharp edges. Use caution with these areas. Areas with red have sharp edges and are reinforced .Use caution with these areas to avoid damaging the Rear Cover. FIGURE APPENDIX A-1. KDL-40NX725 REAR COVER CAUTION POINTS KDL-40NX725/55NX725/60NX725...
Areas with yellow have sharp edges. Use caution with these areas. Areas with red have sharp edges and are reinforced .Use caution with these areas to avoid damaging the Rear Cover. FIGURE APPENDIX A-2. KDL-55NX725 REAR COVER CAUTION POINTS KDL-40NX725/55NX725/60NX725...
Areas with yellow have sharp edges. Use caution with these areas. Areas with red have sharp edges and are reinforced .Use caution with these areas to avoid damaging the Rear Cover. FIGURE APPENDIX A-3. KDL-60NX725 REAR COVER CAUTION POINTS KDL-40NX725/55NX725/60NX725...
3. Gently start to lift the Rear Cover to detach it from the Bezel. 4. Continue pulling the Rear Cover up from the Bezel one section at a time. 6. Disconnect the AC Power Cord to detach from Power Supply Board. KDL-40NX725/55NX725/60NX725...
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APPENDIX A - REMOVING THE REAR COVER 7. Release the clips on the inside of the rear cover to detach the AC Cover. KDL-40NX725/55NX725/60NX725...
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