Error Codes - Geo Trio II User Manual

Trio II | User Manual

Error Codes

You monitor may show an error
code when something goes wrong.
The most common codes are shown
below.
Code(s) Error
1 ... 3 Monitor error
20 Connection error
21, 25 Electricity meter error
22, 26 Gas meter error
30 WiFi module not found
31 ... 44 WiFi error
For all other codes, please contact
your utility provider(s).
See >
Menu Support
details.
30
Resolution
Your monitor has developed a fault. Please remove
and re-insert the power supply or contact your utility
provider.
Monitor unable to communicate with the parent smart
meter. Try moving the monitor closer to the smart
meter(s) or contact your utility provider.
Monitor cannot communicate with the electricity meter.
If the problem persists, contact your utility provider.
Monitor cannot communicate with the gas meter. If the
problem persists, contact your utility provider.
WiFi module error (if fitted). Please remove and
re-insert the module.
WiFi module unable to communicate properly. Please
check your local WiFi and check your monitor's settings.
(See
for contact
>
Settings WiFi network)