Page 3
Notice totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in...
AirCard 250U modem from Sierra Wireless. your modem Welcome The Sierra Wireless AirCard 250U modem is a wireless USB modem for cellular and networks, and the frequency band. The modem enhances the functionality of your mobile computing device by adding 2-way messaging and high-speed mobile data in extended areas, compared to wireless local area networks.
The modem also allows you to dial up a modem (such as a corporate server). TRU-Install TRU-Install™ is a Sierra Wireless feature that installs the necessary software and drivers the first time you insert the modem into your computer. An installation CD is not required.
CDMA 3G services The modem can operate over a type of wireless network called CDMA (Code Division Multiple Access). CDMA 3G technology provides a variety of connectivity features, depending on your service provider and account: • 1x-EVDO Rev. A supports Internet connections with data rates up to Mbps (downlink from the network) and 1.8 Mbps (uplink to the network).
Carry pouch To install the modem drivers and software, you do not need an installation CD. Your modem uses the Sierra Wireless TRU-Install feature. The drivers and software are installed when you insert the modem into your computer and go through the software installation;...
The modem drivers and enabling software (Watcher) monitor and manage your wireless connections. Your modem uses the Sierra Wireless TRU-Install feature—the drivers and software are installed when you insert the modem into your computer. The device driver software enables the modem to work with your computer’s operating system.
AirCard 250U Modem - User Guide There are CDMA networks that operate in the frequency bands supported by the Note: Most service modem throughout North America and parts of Latin America, Asia, and New providers have coverage Zealand. However, each service provider operates a network that covers a limited maps on their web sites.
2. Activate an account and configure the modem to use your account (unless the modem has been pre-activated). This section provides an overview of this process. The AirCard 250U software The modem comes with the following software: • Watcher application that you use to manage the modem and monitor your connections on your computer •...
Page 16
AirCard 250U Modem - User Guide and can be displayed in the software.) This number is used to help authen- ticate your account when you connect for service. You require from your service provider: • An activation code that gives you access to configure the account.
3: Installation • System requirements • Installing the modem and software • Removing the This chapter guides you through the steps necessary to install the modem on a notebook or desktop computer. modem The basic steps are: 1. Insert the modem into the USB slot to install the modem drivers and software.
Page 18
AirCard 250U Modem - User Guide 2. Remove the protective cap from the USB connector of the modem. 3. Gently insert the modem into the USB slot. Note: Do not forcefully insert the modem. This 4. If the TRU-Install window is not displayed, in Windows Explorer browse to the...
Windows 2000 3. Click the Safely remove USB Mass Storage Device entry (Windows Vista or Windows XP) or Stop USB Mass Storage Device and Stop Sierra Wireless TBD EVDO Network Adapter entries (Windows 2000) for the modem. 4. If a dialog box appears notifying you that it is safe to remove the device, click 5.
Page 20
AirCard 250U Modem - User Guide 2131331...
4: Activation Account configuration procedures • Account configuration procedures The final step to making the modem operational is configuring it to use your CDMA service provider account. The process of activation configures your modem with the required account parameters (phone number, username, password, and so on).
• Contact your service provider. Inform your service provider that you are activating a Sierra Wireless wireless device. The representative will request your (Electronic Serial Number) or MEID. This is displayed in the Activation Wizard (and is printed on the modem box and on the label on the back of the modem).
Start > All In Windows 7, Windows Vista or Windows XP: Programs > Sierra Wireless > Watcher > Watcher Start > Programs > Sierra Wireless > Watcher > In Windows 2000: Watcher. The standard Windows control buttons in the upper right corner of the window are used to minimize or close Watcher.
AirCard 250U Modem - User Guide Components of the Watcher window The Watcher window has the following items, as shown in Figure 5-1: • Status indicators (see Table 5-1 on page 25) • Menu button • Buttons to open various windows (these windows can also be accessed by clicking the Menu button) •...
Toggle Full/Compact • button is used to switch between the full Watcher window and the compact view: The compact view allows you to see connection status and indicators while using less space on the desktop. If you click the Menu button , a menu is displayed.
Page 26
AirCard 250U Modem - User Guide Table 5-1: Watcher icons (continued) Icon Meaning Coverage. This icon indicates the types of service that are currently available. A shaded area indicates this type of service is not available. For example, the icon at the left means 1X service is not available, but EVDO is available.
Minimized icons Watcher displays an icon in the Windows system tray (which is usually located in the lower right corner of your screen). The system tray icon indicates your connection status or notifies you when you have SMS messages. Table 5-2: System tray icons Icon Meaning Watcher cannot detect the modem.
AirCard 250U Modem - User Guide To open the GPS Monitor window, in Watcher: Display GPS 1. Click the Menu button and select - or - Click the Display GPS button - or - Double-click the GPS icon in the main Watcher window (network operator dependent;...
You can access a PDF of the warranty, in: Start > All Programs > • Windows 7, Windows Vista or Windows XP: Sierra Wireless > Watcher Start > Programs > Sierra Wireless > Watcher • Windows 2000: Troubleshooting online help includes descriptions of most common error messages.
Page 30
AirCard 250U Modem - User Guide 2131331...
6: Technical Specifications • LED operation • Radio frequency This chapter describes the function of the LEDs, and provides and electrical technical product data for the modem. specifications • Environmental LED operation specifications The modem has two lights. The LEDs operate as follows: Table 6-1: LED operation State Indicates...
AirCard 250U Modem - User Guide Table 6-1: LED operation (continued) State Indicates One of the following: • Connected to (2G) or 1x-EVDO (3G). • If the other LED is also off, then the modem has no power, or the LED has been disabled through the software.
Table 6-2: Radio frequency and electrical specifications (continued) Channel CDMA: 1.25 MHz spacing WiMAX: 5 MHz, 10 MHz Frequency ±150 Hz stability Environmental specifications Table 6-3: Environmental specifications Operating -20 to +55°C temperature Storage -40 to +85°C temperature Humidity 95%, non-condensing Vibration Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes.
Page 34
AirCard 250U Modem - User Guide 2131331...
(up to 300 GHz) FCC ID: N7NAC250U. CAUTION: The AirCard 250U modem must be 5 mm or more from users during operation, to satisfy FCC RF exposure requirements. The AirCard 250U modem has been tested for compliance with FCC...
Page 36
AirCard 250U Modem - User Guide Figure 7-1: Acceptable operating configurations to satisfy RF exposure requirements WARNING (EMI) - United States FCC Information - This device complies with Part 15.19(a) (3) of the Rules. Operation is subject to the following two...
A: Glossary One Times Radio Transmission Technology (the "one times" refers to the frequency spectrum). Supports Internet connections with data rates up to 153 Kbps. Actual speed depends on the network conditions. Compare to 1x-EVDO. 1x-EVDO A high-speed standard for cellular packet data communica- tions.
Page 38
AirCard 250U Modem - User Guide dormant packet data connection has the logical PPP session left open while the underlying physical link (the radio channel) is released. When traffic is to resume, a radio channel is re-acquired and the original PPP session resumes.
Page 39
Glossary Local Area Network Light Emitting Diode—A semiconductor diode that emits visible or infrared light. MEID Mobile Equipment Identifier—The unique second-generation serial number assigned to the modem for cellular network use. Compare to ESN. Mbps Megabits per second Mega-Hertz—One million cycles per second. packet A short fixed-length block of data, including a header, that is transmitted as a unit in a communications network.
Page 40
AirCard 250U Modem - User Guide Telecommunications Industry Association—A standards-setting trade organization, whose members provide communications and information technology products, systems, distribution services and professional services in the United States and around the world. Consult www.tiaonline.org Virtual Private Network 2131331...
Need help?
Do you have a question about the AirCard 250U and is the answer not in the manual?
Questions and answers