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8-
Troubleshooting
Review the information in the table below to troubleshoot operating problems.
For application question, please contact
Fault/alarm
Autofocus fails to focus cells well
Fluorescence is extremely intense
and penetrates into other optical
filters.
The USB flash drive failed to be
recognized
Software update fails
Alarm prompt "Motor jammed,
please contact the after-sales
personnel!" pops up
Alarm information "FL Cube motor
error, FL mode will be disabled"
pops up
Alarm prompt "Camera error, please
contact after-sales personnel!"
vwr.com I Instruction manual VWR
TechnicalProductSupportEU@vwr.com
®
Automated Cell Counter Fluo
Solution
Make sure there is no bubble or debris on the
screen to interfere with autofocus.
Reduce the RFU before counting.
1)
The USB flash drive is not FAT32 format.
Format it into FAT32.
2)
Replace a USB flash drive in the correct
format.
1)
Make sure the USB flash drive is FAT32
format, and upload the file to the USB flash
drive for software update.
2)
The file must be saved into the root
directory of the USB flash drive instead of
saving it in a folder or subfolder.
3)
The file must be intact with the extension
.zip during transmission.
Power off the device and contact local Avantor
services or visit
www.vwr.com
Power off the device and contact local Avantor
services or visit
www.vwr.com
Power off the device and contact local Avantor
services or visit
www.vwr.com
30
(English only).
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