Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not
The recorder is not detected
using this software.
• Is the Ethernet cable firmly connected to the
Confirm the cable is firmly connected.
• Is the connection indicator of the 100BASE-Tx port
lit? When it is not lit, connection to a LAN is not
established or a network is not working correctly.
Confirm that the connection indicator of the
100BASE-Tx port is lit. Refer to a system administra-
tor if it is not lit.
• Is the hub installed between the recorder and a net-
work applicable for 100 Mbps?
When the hub is not applicable for 100 Mbps, the
recorder may not be detected correctly.
• Has 20 minutes passed after the default settings of
the recorder such as IP address had been changed?
The recorder can be detected only 20 minutes after
changing the default settings.
To detect the recorder after the settings have been
changed, click the [Available] button of "IP Setup
Tool" on the "NW Camera Setup" page (under the
"Camera" page of the WJ-ND300 setup menu. The
recorder can be detected only for 20 minutes.
• Isn't the host authentication function set to "ON"?
Is the PC (host) in use to search allowed to edit the
network settings of the recorder?
When the host authentication is "ON", use a PC
(host) that is allowed to edit the network settings of
• Is the DISK CONFIG MENU of the recorder being
operated, or is the recorder in the process of the
When the DISK CONFIG MENU of the recorder is
being operated or when the measurement operation
is being executed, the settings cannot be configured.
Try to search the recorder after the DISK CONFIG
MENU operation or the measurement operation is fin-