Appendix; Troubleshooting - Concord Camera 5340z User Manual

APPENDIX

TROUBLESHOOTING

Problem
Power does not turn on
The camera does not take
pictures
Image is not recorded
when the shutter button is
pressed
The flash doesn't fire
Image is blurry or out of
focus
Image is not displayed on
the LCD monitor
Recorded images are not
saved in memory
Cannot transfer images
to a computer after
connecting the USB cable
Cause
Battery is inserted in the wrong
direction
Batteries are dead
The battery compartment door
is open
The flash is charging
Memory is full
SD card is not formatted
correctly
Maximum file number is
exceeded
The flash is charging
Memory is full
Flash is set to OFF
The camera was moving when
the image was captured
The subject was beyond the
range within which the camera
can focus
An SD Card with non-DCIF
images (recorded with another
camera) is loaded
The camera was turned
off/powered down before the
image was stored in memory
USB driver is not installed
42
Solution
Reload battery in the correct
direction.
Replace or recharge batteries
Make sure the battery compartment
door is securely closed.
Wait for the flash to charge.
Insert a new SD card
The card may be defective, use a
new card.
Turn "File No. Reset" on, then
format the card or insert a new
card.
Wait for the flash to charge.
Insert an new SD card.
Set the flash to any mode except
off.
Hold the camera steady when
shooting picture.
Turn the Macro mode on if the
subject is within 10 cm (zoomed
out) or 50 cm (zoom in) / don't use
Macro mode when shooting distant
subjects.
This camera cannot display non-
DCIF images.
If the Battery Low indicator appears
on the LCD monitor, replace the
battery immediately.
Install the USB driver before you
connect the camera to a computer
/ turn the camera on.
APPENDIX