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To set up your product, start by downloading the Bang & Olufsen App.
The app gives you the full Bang & Olufsen experience from setup to audio personalisation, product support and new features right at your fingertips.
When you first start the Bang & Olufsen app, you are asked to create a user account. Then tap the Add Product icon to add your product to the app.
Once your headphones are switched on, they will automatically enter Bluetooth pairing mode, and the light indicator on them will flash blue. Find them in your list of Bluetooth devices and connect. Set up your Beocom Portal in the Bang & Olufsen app.
To connect to your dongle when doing first-time set up, simply take the included dongle and insert it into the USB port. The dongle is pre-paired to the headphones and they will connect automatically.
To pair with another device such as a mobile phone, please follow the guide.
Use touch controls on the left and right earcups (L/R) to operate your Beocom Portal.
Action | Gesture |
Accept call | Double tap left/right disc |
Reject call | Press and hold left/right disc |
End call | Press and hold left/right disc |
Mute/Unmute microphone | Press left button |
Volume up | Swipe up right slider |
Volume down | Swipe down right slider |
Active Noise Cancellation | Swipe down left slider |
Adjust Own Voice | Swipe up left slider |
Use touch controls on the left and right earcups (L/R) to operate your Beocom Portal.
Action | Gesture |
Play | Double tap left/right disc |
Pause | Double tap left/right disc |
Volume up | Swipe up right slider |
Volume down | Swipe down right slider |
Active Noise Cancellation | Swipe down left slider |
Transparency | Swipe up left slider |
Action | Gesture |
Trigger manual pairing | Short press |
Start new pairing | Double press |
Factory reset | Press and hold for 8 seconds |
To activate Bluetooth, press and hold the power button for 2 seconds.
Release when you hear a sound prompt. The light indicator will flash blue, and your headphones will be ready for pairing.
Noise Cancellation lets you tune out your surroundings and focus on your work, music, podcast or simply enjoy silence.
Activate and adjust how much of the outside world to let in as you work or listen to music by swiping up on the left slider.
You can also control ANC on the product page in the Bang & Olufsen App, where you have the option of automatically adjusting the ANC level according to your environment.
Transparency Mode lets you hear the world around you without taking off your Beocom Portal.
Activate and adjust how much of the outside world to let as in as you work or listen to music by swiping up on the left slider.
You can also control Transparency Mode on the product page in the Bang & Olufsen App.
Own Voice technology captures and adjusts the volume of your voice, while also filtering out background noises, so that you have a clear and true respresentation of how you sound.
You can enable and disable Own Voice, or adjust the levels, by swiping up on the left slider. You can also control it on the product page in the Bang & Olufsen App.
Charge your headphones using the USB-C cable included in the box.
You can still use your headphones while charging. When the battery is fully charged, the indicator shows solid green.
When the battery power is below 10% the indicator turns red and a sound prompt will play.
To reset your headphones to factory settings, press and hold the button on the right earcup for more than 8 seconds, until the light indicator flashes red. Then wait for the headphones to switch off before starting the setup process again.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Bang & Olufsen Beocom Portal Beoplay 500 - Headphones Manual
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