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DOWNLOAD THE BANG & OLUFSEN APP
To set up your product, start by downloading the Bang & Olufsen App here:
The app gives you the full Bang & Olufsen experience from setup to audio personalisation, product support and new features right at your fingertips.
When you first start the Bang & Olufsen app, you are asked to create a user account. Then tap the Add Product icon to add your product to the app.
FIRST-TIME SETUP
When opening the charging case lid for the first time, your Beocom EX will automatically enter Bluetooth pairing mode, and the light indicator on the charging case will flash blue.
To connect to your dongle when doing first-time set up, simply take the included dongle and insert it into the USB port. The dongle is pre-paired to the earphones and they will connect automatically. After this connection, they will remain connected after the earphones are taken out of the case.
To pair with another device such as a mobile phone, please follow the guide.
MUSIC
Use the touch interface on both earphones to control your Beocom EX.
| Left | Right | |
| Play/Pause | Single press | |
| Volume up | Press and hold | |
| Volume down | Press and hold | |
| Next | Double press | |
| Previous | Double press | |
| Active Noise Cancellation, Transparency, Neutral | Single press (cycle) |
CALL
Use the touch interface on both earphones to control your Beocom EX.
| Left | Right | |
| Accept call | Single press | Single press |
| End call | Double press | Double press |
| Reject call | Double press | Double press |
| Volume up | Press and hold | |
| Volume down | Press and hold | |
| Own Voice, Active Noise Cancellation, Neutral | Single press | |
| Mute/Unmute* | Single press |
*With Beocom Link Dongle only
SINGLE EARPHONE
Use the touch interface on the earphone you are wearing to access the following controls:
| Left | Right | |
| Play/Pause | Single press | Single press |
| Accept call | Single press | Single press |
| End call | Double press | Double press |
| Next | Double press | |
| Previous | Double press | |
| Reject call | Double press | Double press |
CHARGE WITH PAD
Qi-charger
The Qi-certified case can be charged wirelessly on a charging pad.
Simply place the case on top of a charging pad connected to power.
The indicator on the case will flash amber during charging and become solid green once fully charged.
To charge your earphones, place them in the charging case.
CHARGE WITH USB-C
USB-C
Connect the included USB-A to USB-C cable to your charging case and to a charging adapter, and connect the charging adapter to a power supply.
Note: A charging adapter of a maximum of 5V / 3A can be used to charge your Beocom EX
The indicator on the case will flash amber during charging and become solid green once fully charged. To charge your earphones, place them in the charging case.
BLUETOOTH PAIRING
Place both earphones in the charging case, and make sure that the case lid is fully open. Once the LED has turned off, press and hold the touch field on both the left and right earphone for 6 seconds to trigger Bluetooth pairing mode. The blue indicator will flash when pairing is initiated, allowing you to find Beocom EX on your device.
Close and open the lid again if pairing mode is not triggered the first time.
ACTIVE NOISE CANCELLATION
Active Noise Cancellation (ANC) lets you tune out your surroundings and focus on your music, podcast or movie — or simply enjoy silence.
Switch on ANC by pressing the left earphone. Tap again to cycle through ANC, Transparency and Neutral modes.
You can also control ANC on the product page in the Bang & Olufsen App, where you have the option of automatically adjusting the ANC level according to your environment.
TRANSPARENCY MODE
Transparency Mode lets you hear the world around you, without taking out your Beocom EX.
Choose how much of the outside world you'd like to let in by tapping on the left earphone and cycling through Active Noise Cancellation, Transparency and Neutral modes.
You can also control Transparency Mode on the product page in the Bang & Olufsen App.
OWN VOICE
Own Voice technology captures and adjusts the volume of your voice, while also filtering out background noises, to give you a clear and true representation of how you sound.
You can turn Own Voice on and off, or adjust the levels, by tapping the left earphone while on a call. You can also control it on the product page in the Bang & Olufsen App.
EARTIPS
Selecting the right ear tips for your Beocom EX is very important for the best sound experience, which is achieved when inserting the Beocom EX into your ear canals. Try out the different sizes included with your earphones to get the best isolation. The correct size will give you complete isolation.
Eartips from Comply Foam™ improve isolation and therefore the sound experience. Silicone ear tips are particularly good for sports.
CHARGING CASE LIGHT INDICATOR
The light indicator on the front edge of the charging case shows the battery status of the case and the earphones, if they are stored inside.
| Light | Meaning |
| Solid red (5 seconds) Solid amber (5 seconds) Solid green (5 seconds) Amber pulsing Solid green | Case battery low Case battery medium Case battery high Case charging Case battery full |
FACTORY RESET
To restore Beocom EX to factory settings, place both earphones in the charging case and close the case lid.
Fully open the charging case lid.
Press and hold on the touch field on both the left and right earphone.
After 6 seconds, Bluetooth pairing mode will be triggered (light indicator flashing blue). Keep holding on the touch fields.
Factory reset will complete after 20 seconds (light indicator flashing red)
Note: Once the light indicator on the charging case has flashed red 5 times, it will turn off, and the factory reset has completed.
Documents / Resources
References
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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