Hyundai Santa Cruz Owner's Manual page 163

Convenient Features
Inoperable condition
When using the NFC card key to lock or
unlock your vehicle, be sure to touch
the card key near the center of the door
handle to enable the sensor to activate.
Note that you must take the card out of
your wallet or purse to use the card key
correctly. If the card key is not touching
the door handle sensor or is in close
proximity to other NFC-enabled cards, it
may not work.
Note that if you attempt to use the
NFC card key to lock the doors, the
doors will not lock under the following
circumstances:
• The Smart Key is in the vehicle
• The Engine Start/Stop button is in the
ACC or ON position
• Any of the doors are open (except for
the liftgate)
If this occurs, then a chime will sound
for about 3 seconds. Check the vehicle
before attempting to lock the car again.
If you have difficulty locking or unlocking
the vehicle using the NFC card key,
remove the card key away from the door
handle sensor for a few seconds (card
key must be more than 4 inches away)
and then retry.
If the card key is damaged or bent, the
sensor on the door handle may not
properly detect the card key. If this
occurs contact your authorized HYUNDAI
dealer for a card key replacement.
Be careful not to damage the card
key or expose the card key to extreme
temperatures or direct sunlight for long
periods of time.
Note that when the doors have been
unlocked using the NFC digital card key,
the Lock/Unlock switch on the driver
door may not be immediately available.
(If you attempt to lock the doors using
the driver door lock switch, the doors will
lock and then immediately unlock when
you close the door.)
5-28
Start-up with Card key
After placing your registered card key
onto the interior authentication pad
(wireless charger), step on the brake and
press the Engine Start/Stop button.
WARNING
• If you do not place the digital key
(card key) onto the center of the
interior authentication pad (wireless
charger) exactly, the card key may
not be recognized. If the engine is
not turned on, adjust and place the
key again.
• If you overlap and use the key
with NFC-enabled cards such as
transportation card or credit card,
the card key may not be recognized.
• If the digital key (card key) does not
work, please detach the key around
4 inches (0.1 m) from the handle
authentication pad and retry to
contact.
• The card key may be damaged due to
impact. It would not work properly if
the key is damaged. You should buy a
new card and register again.
For more information, refer to the
Engine Start/Stop button in chapter 6.