H3C LSQM1WCMB0 Installation Manual page 26

Warranty and other service benefits are enabled through product registration. Register
your product at http://www.h3cnetworks.com, go to Support, Product Registration.
Support services are based on accounts that you create or have authorization to
access. First time users must apply for a user name and password that provides access to
a number of eSupport features including Product Registration, Repair Services, and
Service Request. If you have trouble registering your product, please contact 3Com
Global Services for assistance.
Purchase value-added services
To enhance response times or extend warranty benefits, contact 3Com or your
authorized reseller. Value-added services like Express
7 telephone technical support, software upgrades, onsite assistance or advance
hardware replacement. Experienced engineers are available to manage your
installation with minimal disruption to your network. Expert assessment and
implementation services are offered to fill resource gaps and ensure the success of your
networking projects. More information on 3Com maintenance and Professional Services
is available at http://www.h3cnetworks.com.
Contact your authorized reseller or 3Com for a complete list of the value-added services
available in your area.
Troubleshoot online
Support tools are posted on the web site at
Support, Knowledgebase. The Knowledgebase helps you troubleshoot H3C products.
This query-based interactive tool contains thousands of technical solutions.
Access software downloads
Software Updates are the bug fix / maintenance releases for the version of software
initially purchased with the product. In order to access these Software Updates, you
must first register your product on the web site at http://www.h3cnetworks.com, go to
Support, Product Registration.
First time users must apply for a user name and password. A link to software downloads
are at http://www.h3cnetworks.com, under Support, Drivers and downloads.
Software Upgrades are the software releases that follow the software version included
with your original product. In order to access upgrades and related documentation, you
must first purchase a service contract from 3Com or your reseller.
Telephone technical support and repair
To enable telephone support and other service benefits, you must first register your
product at http://www.h3cnetworks.com/.
Warranty and other service benefits start from the date of purchase, so it is important to
register your product quickly to ensure you get full use of the warranty and other service
benefits available to you.
and Guardian
SM
http://www.h3cnetworks.com/
26
can include 24 x
SM
under