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Cleaning the Printer
Cleaning the Printer Case
Be sure to turn off the printer, and wipe the dirt off the printer case with a dry cloth or a damp cloth. Be sure to
unplug the AC cable while cleaning.
CAUTION
Cleaning the Thermal Head/Platen Roller
Epson recommends cleaning the thermal head to maintain receipt print quality. We recommend cleaning
periodically (about once every 3 months). To clean the thermal head, use a cotton swab moistened with an
alcohol solvent (ethanol or isopropyl alcohol).
Depending on the roll paper used, paper dust may stick to the platen roller and the paper may not be fed
correctly. To remove the paper dust, clean the platen roller with a cotton swab moistened with water. Turn on
the product power only after the water has completely dried.
CAUTION
Thermal head
Never clean the product with alcohol, benzine, thinner, or other such solvents.
Doing so may damage or break the parts made of plastic and rubber.
• After printing, the thermal head and its surroundings can be very hot. Do not touch it and
let it cool before you clean it.
• Do not damage the thermal head by touching it with your fingers or any hard object.
• Remove static electricity before cleaning the thermal head. Static electricity may damage
the thermal head.
Chapter 5 Handling
Platen roller
97
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