Epson tm-m30 Technical Reference Manual
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Epson tm-m30 Technical Reference Manual

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Technical Reference Guide
Product Overview
Describes features of the product.
Setup
Describes setup and installation of the product and
peripherals.
Advanced Usage
Describes advanced usage methods for the product.
Application Development Information
Describes how to control the printer and necessary
information when you develop applications.
Handling
Describes how to handle the product.
Appendix
Describes general specifications and character code
tables.
M00094201
Rev. B

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Summary of Contents for Epson tm-m30

  • Page 1 Technical Reference Guide Product Overview Describes features of the product. Setup Describes setup and installation of the product and peripherals. Advanced Usage Describes advanced usage methods for the product. Application Development Information Describes how to control the printer and necessary information when you develop applications.
  • Page 2  Neither is any liability assumed for damages resulting from the use of the information contained herein.  Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and...

  • Page 3: For Safety

    Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.  Never disassemble or modify this product. Tampering with this product may result in injury or fire.

  • Page 4: Cautions

    - Consult your dealer or an experienced radio/TV technician for help.  Never disassemble or modify this product.  Seiko Epson Corporation shall not be liable for interference to radio/TV resulting from changes or modifica- tions to this product not expressly approved by Seiko Epson Corporation.

  • Page 5: About This Manual

    About this Manual Aim of the Manual This manual was created to provide information on development, design, and installation of POS systems and development and design of printer applications for developers. Manual Content The manual is made up of the following sections: Chapter 1 Product Overview Chapter 2...

  • Page 7: Table Of Contents

    Contents ■ For Safety..........................3 Key to Symbols..................................3 Warnings ....................................3 Cautions....................................4 ■ Restriction of Use ........................4 ■ Note about interference ......................4 ■ About this Manual ........................5 Aim of the Manual ................................5 Manual Content .................................. 5 ■ Contents............................7 Product Overview ..................11 ■...
  • Page 8 ■ Changing the Paper Width ....................26 ■ Connecting to the Power Source..................28 Connecting the AC cable .............................. 28 ■ Connecting the Printer to the Host Devices..............30 USB Interface..................................30 Ethernet Interface................................30 Wireless LAN Interface ..............................30 Bluetooth Interface .................................
  • Page 9 Application Development Information............73 ■ Controlling the Printer ......................73 ePOS-Print XML.................................73 ESC/POS....................................73 ■ Software..........................74 Development Kit ................................74 Drivers ....................................75 Utilities ....................................75 Others....................................76 Download ...................................76 ■ Application Development and Distribution for iOS............77 Handling ......................79 ■ Installing Roll Paper......................79 ■...
  • Page 10 ■ Character Code Tables....................... 109...

  • Page 11: Product Overview

     Printing triggered by bar code scan by smart device camera.  A utility for iOS/Android (Epson TM Utility for iOS/Android) for making printer settings is provided.  Printing of various types of bar codes, GS1-DataBar, and two-dimensional symbols (PDF417, QR code, Max- iCode, Composite Symbology, Aztec Code, DataMatrix) is supported.

  • Page 12: Product Configurations

    You can select the printer you want to use by simply placing an NFC device over the NFC tag (mark) on the printer.  There is no data rewriting function.  Use Epson ePOS SDK or ePOS-Print SDK to build this function into your application.

  • Page 13: Accessories

    Chapter 1 Product Overview Accessories Included  58-mm width roll paper guides  Roll paper (for operation check)  Power switch cover  AC adapter  AC cable  Basic Manuals  Warranty certificate 1 The manual name and formatting differ depending on the model. 2 May not be included, depending on the region.

  • Page 14: Part Names And Functions

    Part Names and Functions Roll paper cover Open this cover when loading or replacing roll paper. Panel LED For details on LED, see "Panel LED" on page NFC Tag A mark is printed here to indicate the position of the NFC tag. To establish communication with an NFC device, bring the device close to this mark.

  • Page 15: Connectors

    Chapter 1 Product Overview Connectors All connectors are located on the lower rear of the printer. USB connector Use only for connecting optional Wireless LAN unit and customer display. Power supply con- Connect the AC adapter. nector "Connecting to the Power Source" on page U S B c o n n e c t o r Connects the USB cable for connecting to a computer.

  • Page 16: Online And Offline

    Online and Offline Online The printer is online and ready for normal printing unless there is a reason to go offline. Offline The printer automatically goes offline under the following conditions:  While the printer power is turning on/off  During the setting and check modes operating (except the hexadecimal dumping mode) ...

  • Page 17: Status And Errors

    Turn off the power immediately when an unrecoverable error occurs. If the same error occurs again even after turning the power back on, contact your dealer or a Seiko Epson service center. Updating firmware While forced updating firmware mode is on...

  • Page 18: Nv Memory (Non-Volatile Memory)

    NV Memory (Non-Volatile Memory) The printer's NV memory stores data even after the printer power is turned off. NV memory contains the fol- lowing memory areas for the user:  NV graphics memory  User NV memory  Memory switches ...

  • Page 19: Simple Setup For Wireless Lan

    This allows you to easily setup a wireless LAN for the printer by using a printer settings tool (Epson TM Utility, EpsonNet Config, or EpsonNet Config (Web version)) even without a network environment such as access points.

  • Page 20: Useful Functions For Smart Devices

    Useful Functions for Smart Devices The Epson TM Utility app provides useful functions for iOS and Android smart devices. ™ You can download the Epson TM Utility from Google Play or the App Store. Wizard Guidance The wizard provided allows you to easily connect to smart devices.

  • Page 21: Easy Print By Nfc/Qr Code

    Chapter 1 Product Overview  Use Epson ePOS SDK or ePOS-Print SDK to build this function into your application. By using the Printer Easy Select API, you can acquire the printer information necessary for printing (device name, interface, and address) from the NFC or QR code data.

  • Page 22: Printing Using Multiple Interfaces

    Printing Using Multiple Interfaces In models with multiple interfaces, you can use all interfaces without any limitations on which interface is to be used. You can use this function to temporarily connect a smart device to a nearby printer and print. The printer provides each interface with an independent receive buffer and switches the active interface depending on the priority, while handling data in each receive buffer.

  • Page 23: Setup

    Chapter 2 Setup Setup This chapter describes setup and installation of the product and peripherals. Flow of Setup This chapter consists of the following sections along with the setup flow of the product and peripherals. Installing the Printer (page 24) Changing the Paper Width (page 26) Connecting to the Power Source (page 28) Connecting the Printer to the Host Devices (page 30)

  • Page 24: Installing The Printer

    Installing the Printer You can install the printer on a flat surface with the paper eject from top or with the paper eject from the front. Place the printer on a flat surface. Top eject position Front eject position  Take measures to prevent the printer from moving due to vibrations when using the cash drawer. ...

  • Page 25: Changing To The Front Eject Position

    Chapter 2 Setup Changing to the Front Eject Position You can change the eject position by replacing the rear cover and the bottom cover. At the time of purchase, paper is ejected from the top position. When changing to the front eject position, follow the steps below to replace the covers.

  • Page 26: Changing The Paper Width

    Changing the Paper Width You can change the paper width from 80 to 58 mm by installing the included 58-mm width roll paper guides. Follow the steps below to change the paper width. Turn off the printer when installing the roll paper guides. Open the roll paper cover.
  • Page 27 Chapter 2 Setup After using the printer for an extended period at 58 mm, do not return to 80 mm. Parts of the print head that do not normally touch the paper may be damaged by the platen roller, and the autocut- ter may wear out.

  • Page 28: Connecting To The Power Source

    Connecting to the Power Source  Never insert the AC cable plug into a socket that does not meet the input voltage of the AC adapter. Doing so may result in damage to the printer. WARNING  Should a fault ever occur, immediately turn off the power to the printer and unplug the AC cable from the socket.
  • Page 29 Chapter 2 Setup Insert the AC plug into a socket. Turn on the printer.

  • Page 30: Connecting The Printer To The Host Devices

    "Network Settings" on page Wireless LAN Interface Using Epson TM Utility, you can easily connect the printer to the network from an iOS or Android devices. We also recommend connecting the SimpleAP from a Windows computer, and setting up the Wireless LAN using the network setup tool (EpsonNet Config or EpsonNet Config (Web version)).
  • Page 31 Necessary Items Prepare the following items.  Device for setting: iOS or Android device  Utility for setting: Epson TM Utility for iOS or Epson TM Utility for Android Running Epson TM Utility Run the Epson TM Utility. Set from “Wi-Fi Setup Wizard” in the menu.
  • Page 32 Setting up from a Windows Computer Necessary Items Prepare the following items.  Computer for setting: Windows 10/8/7/Vista Computer equipped with a wireless LAN function  Utility for setting: EpsonNet Config or EpsonNet Config (Web version) Follow the steps below to connect the printer. Turn on the printer.

  • Page 33: Bluetooth Interface

    If your device is a Windows computer, use EPSON TM Bluetooth Connector, which is a utility to easily pair a terminal and the printer. If your terminal is an iOS or Android terminal, use Epson TM Utility to easily pair your terminal and the printer.
  • Page 34 Set from “Bluetooth Setup Wizard” in the menu. Setup and Operation Work flow Select the printer you want to connect to. Enter the passkey. Perform a test print. Setting up from a Windows Computer Follow the procedure below and make the settings. Have a Bluetooth wireless technology compatible computer ready.
  • Page 35 3. In the Bluetooth Settings dialog box, click the Hardware tab, and then search for the Micro- soft Bluetooth Enumerator. If it is not found, the Bluetooth software cannot detect the Epson Bluetooth printer, and you may not be able to connect to the computer.
  • Page 36 The “Connection complete” window appears. Click [Test Buzzer] or [Test Printing] to check operation. Click [Back to Main screen] to return to the main window. ® Click the “x” button of TM Bluetooth Connector to exit.  If “Error” is displayed when you click the [Search] on the TM Bluetooth ®...

  • Page 37: Connecting The Optional Wireless Lan Unit

    Chapter 2 Setup Connecting the Optional Wireless LAN Unit The optional Wireless LAN cable set (OT-WLxx) enables you to use the product with a Wi-Fi connection. For more information, refer to Technical Reference Guide of the Wireless LAN cable set. ...

  • Page 38: Connecting The Optional External Buzzer

    Connecting the Optional External Buzzer When the optional external buzzer (model: OT-BZ20) is connected to the drawer kick connector of the printer, you can set the printer so that it beeps when you send commands, when an error occurs, when executed auto- cutting, and when detected paper end.

  • Page 39: Connecting The Cash Drawer

    Chapter 2 Setup Connecting the Cash Drawer  Do not connect both the optional external buzzer and the cash drawer to the printer at the same time by using a branched connector.  When the optional external buzzer is enabled with the memory switch (customized values) (see "Software Settings"...

  • Page 40: Connecting The Drawer Kick Cable

    Connecting the drawer kick cable  Use a shield cable for the drawer kick cable.  When using cash drawer, make sure to use the power supply for printer (connector pins 4).  Do not insert a telephone line into the drawer kick connector. WARNING Doing so may damage the telephone line or printer.

  • Page 41: Attaching The Power Switch Cover

    Chapter 2 Setup Attaching the Power Switch Cover By attaching the power switch cover supplied, you can prevent accidental operations of the power switch. You can press the power switch by inserting a sharp-pointed object in the holes on the power switch cover. If an accident occurs with the power switch cover attached, unplug the power cord immediately.

  • Page 43: Advanced Usage

    With the memory switches and customized values, which are software settings for this printer, you can set the various functions. For an outline of the functions, see the following section. Use the Software Setting Mode to set the memory switches. TM Utility for iOS, TM-m30 Utility Software Item\Method for Android for Windows Setting Mode ✔...

  • Page 44: Functions

    TM Utility for iOS, TM-m30 Utility Software Item\Method for Android for Windows Setting Mode ✔ ✔ Communication condition of Bluetooth interface : Supported by Ver. 3.2.0 or later. For information about how to use the software setting mode, see "Software Setting Mode" on page...

  • Page 45: Paper Width

    Chapter 3 Advanced Usage This function is enabled only when Receive buffer capacity is set to 4KB. Select paper out detector enabled for paper out signal output  Roll paper out detector (initial settings)  Disabled Error signal settings  Enabled (initial setting) ...

  • Page 46: Print Speed

     Immediately after auto cutting while the cover is closed.  While the self-test is in progress.  You can specify values in 0.5mm steps if you use TM-m30 Utility or TM Utility for iOS/Android. Interface switch waiting time Select from 1 to 10 seconds (in intervals of 1 second)
  • Page 47 Chapter 3 Advanced Usage  When using this printer with multiple interfaces, make sure the interface that is always con- nected to be set as the main connection.  When using multiple interfaces, set the receive buffer capacity to 4 KB. ...
  • Page 48 Barcode height reduction rate  Not reduced (initial setting)  25%  50%  75% Font A auto replacement  Does not replace (initial setting)  Font B  Font C Font B auto replacement  Does not replace (initial setting) ...
  • Page 49 Chapter 3 Advanced Usage Sound pattern (Autocut) Selectable from Patterns A to E Initial setting: Pattern A Buzzer frequency (Autocut)  Does not sound  Sounds 1 time (initial setting) Sound pattern (Pulse 1) Selectable from Patterns A to E Initial setting: Pattern A Buzzer frequency (Pulse 1) ...

  • Page 50: Network Settings

    As it does not require any settings in advance to allow set up, you can easily perform set up using a computer already connected to the network. Download EpsonNet Config from the Epson website. Method 2: Setup using EpsonNet Config (Web version) This method involves opening the Web application equipped in the printer from a Web browser to perform set- tings.

  • Page 51: Setup Using Epsonnet Config

     When DHCP is enabled, the provided IP address is printed automatically. However, if the Ethernet cable is not connected, and the Wireless LAN unit is not installed, printing is not performed. Connect the printer to the same network as the computer where you installed Epson- Net Config.

  • Page 52: Setup Using Epsonnet Config (Web Version)

    Input your user name and password on the authentication window. Input "epson" for both the user name and password. You can change the password in the [Optional] setting menu, under [Password]. Change the settings based on the network setting information you received from the network administrator.

  • Page 53: Setup Using Arp/Ping Commands

    Chapter 3 Advanced Usage work settings of the setting computer to the same network segment as the printer for which settings were changed. Setup using arp/ping commands You can change the printer's IP address by changing the ARP table (table of IP address and MAC addresses) managed by the OS on the setting computer.

  • Page 54: Setting/Check Modes

    Setting/Check Modes As well as print mode, the following modes are also provided for making various printer settings and checking items.  Self-test mode  NV graphics information print mode  Receipt Enhancement information print mode  Software settings mode ...
  • Page 55 Chapter 3 Advanced Usage In 1 and 2, the following guidances are printed, the Paper LED flashes, and instructs the user's operations. 1. Continuing self-test guidance 2. Mode selection guidance Mode Selection Modes 0: Exit and Reboot Printer 1: NV Graphics Information 2: Receipt Enhancement Information 3: Customize Value Settings 4: Restore Default Values...

  • Page 56: Self-Test Mode

    Self-test Mode You can check the following items using the self-test.  Product name  Firmware version  Product serial number  Interface type  Peripheral device information  Resident fonts  Maintenance counter information (head running length, number of times of autocutting) Follow the steps below.

  • Page 57: Receipt Enhancement Information Print Mode

    Chapter 3 Advanced Usage After briefly (less than one second) pressing the Feed button once, hold it down for at least one second, to print the NV graphics information. After information printing, the Mode selection guidance is printed again. To finish, turn off the power, or select “Exit and Reboot Printer”. Receipt Enhancement Information Print Mode You can check the following items using the R/E information mode: ...
  • Page 58  Interface switch waiting time  Main connection interface  Pre-feed before next print For details on the memory switches and customized values, see "Software Settings" on page Follow the steps below. After running a self test, hold down the Feed button for at least one second to enter the Mode selection.

  • Page 59: Restore Default Values Mode

    Chapter 3 Advanced Usage After briefly pressing the Feed button (less than one second) for the number of times shown in the print result, hold down the button for more than one second to select the setting items. The setting selected as the setting item, the current settings and initial settings are printed. Depending on the setting item, you may need to continue selecting the setting item before the set- tings are printed.

  • Page 60: Interface Setup Mode

    Briefly press the Feed button four times (less than one second), hold it down for at least one second to enter the Restore Default Values. The guidance is printed. Briefly press the Feed button once (less than one second), hold it down for at least one second.
  • Page 61  For details on the auto re-connect function, see "Auto Reconnect Feature" on page  You can change the settings with TM-m30 Utility and TM Utility for iOS/Android. Bluetooth Security Settings (Bluetooth model) For Bluetooth models, select [Bluetooth Setup], and then select [Security], and you can change the Bluetooth security settings.

  • Page 62: Hexadecimal Dumping Mode

    Pairing method when the security is set to High (from the host) When the security is set to High and the printer is ready to be paired, perform the following procedure. Search for the printer on the Bluetooth settings screen on the host device. Select the printer you want to pair with.

  • Page 63: Printing A Status Sheet

    Chapter 3 Advanced Usage Printing a Status Sheet Follow the steps below to check the interface settings. You cannot print after turning on the power while the Power LED is flashing. Using the Status Sheet Button Check that the printer is turned on. Make sure the roll paper cover is closed.
  • Page 64 : Low Transmission : Unknown Bluetooth Status Access Point : Unknown Signal Level : Unknown : XXXXXXXXXXXX : TM-m30 Ethernet Status MAC Address : XX-XX-XX-XX-XX-XX Physical Layer : Auto-negotiation Link Status : Disconnect Ethernet * * * Wi-Fi & Ethernet Interface * * *...

  • Page 65: Resetting The Interface Settings

    Chapter 3 Advanced Usage Resetting the Interface Settings Follow the steps below to reset the interface settings. You can return the interface settings to their defaults from the Interface Setup mode. See "Interface Setup Mode" on page 60 for details on the Interface Setup mode. Turn off the printer and close the roll paper cover.

  • Page 66: Epsonnet Config (Web Version)

    EpsonNet Config (Web Version) This section explains items that can be displayed in the Web application EpsonNet Config (Web version) built- into the TM-m30, as well as items that can be set. Information Menu On the Information menu, you can check the following settings. For the details of each protocol or the settings other than the Information menu, check the Configuration menu.

  • Page 67: Configuration Menu

    Chapter 3 Advanced Usage Configuration Menu On the Configuration menu, you can check and set the following items. Ethernet You can check and set the communication standard. (Auto / 10Base-T Half Duplex / 10Base-T Full Duplex / 100Base-TX Half Duplex / 100Base-TX Full Duplex) Wireless This is required when using the Wireless LAN unit.
  • Page 68 Security This is required when using the Wireless LAN unit as well as WPA2™ Enterprise. SSL/TLS You can check and set the SSL/TLS.  Selection of the server certificate type (Selfsigned Certificate / CA signed Certificate1 / CA signed Certificate2 / CA signed Certificate3) ...
  • Page 69 Chapter 3 Advanced Usage  IP Address Printing (Enable / Disable) DNS/DDNS This sets the DNS server address (IPv4).  Setting for automatic acquisition of the DNS server address (Disable / Enable)  DNS server address setting This sets the host name and domain name. ...

  • Page 70: Time Setting

     Password: This changes the password. Protection with a password You can set a password for protecting the set content. User Name “epson“ (User name cannot be changed.) Password Default: None Settable characters: ASCII characters (Alphanumerics and symbols) Number of settable characters: 20 characters...
  • Page 71 Chapter 3 Advanced Usage You can use the password set for the EpsonNet Config (Web Version) function as the password for when using EpsonNet Config to perform settings. Certificate Import Enable the time server when using a certificate. Make the following settings in the Authentication - Certificate Import menu. Set the file type of certificate.

  • Page 73: Application Development Information

     Epson TM/BA Series Thermal Printer Driver ePOS-Print XML ePOS-Print XML is the Epson original control command system for POS printers defined in XML. With ePOS- Print XML commands, you can print in environments where http communication is available and from OS applications.

  • Page 74: Software

    Because controlling POS peripherals with original commands is not required on the application side, efficient system development is possible. EPSON OPOS ADK for .NET The OPOS ADK for .NET is a POS industry standard printer driver compatible with Micro- soft POS for .NET. It allows you to develop applications that are compatible with the UPOS (Unified POS) specification.

  • Page 75: Drivers

    In addition to ordinary Windows printer driver functions, this driver has controls Windows Printer Driver (APD) specific to POS. The Status API (Epson original DLL) that monitors printer status and sends ESC/POS commands is also attached to this driver. EPSON TM Virtual...

  • Page 76: Others

    TM printers for the first time, or when configuring multiple TM printers at the same time. Monitoring Tool Use to check a list of status for the Epson printers connected to the network. Windows You can also update certificates for multiple printers used for WPA-Enterprise in a batch.

  • Page 77: Application Development And Distribution For Ios

    Application Development and Distribution for iOS If registering an application that uses Bluetooth in the App Store, Epson must submit an application to Apple in advance. Please apply for each application you want to register in the App Store from the URL below.

  • Page 79: Handling

    Chapter 5 Handling Handling This chapter describes basic handling of the printer. Installing Roll Paper Follow the steps below to install the roll paper. Make sure you use a specified roll paper type. Use the cover open lever to open the roll paper cover. Remove the used roll paper core if any, and insert the roll paper.
  • Page 80 Load the roll paper in the correct direction. Pull out some paper, and close the roll paper cover. When the printer power is on, the roll paper is automatically cut.

  • Page 81: Removing Jammed Paper

    Chapter 5 Handling Removing Jammed Paper Do not touch the thermal head and its surroundings. After printing, the thermal head and its sur- roundings can be very hot. CAUTION When a paper jam occurs, never pull out the paper forcibly. Follow the steps below if the roll paper is jammed.

  • Page 82: Roll Paper Cover Does Not Open

    Roll Paper Cover does not Open When the roll paper cover does not open using the lever, restart the printer.

  • Page 83: Cleaning The Printer

    Chapter 5 Handling Cleaning the Printer Cleaning the Printer Case Be sure to turn off the printer, and wipe the dirt off the printer case with a dry cloth or a damp cloth. Be sure to unplug the AC cable while cleaning. Never clean the product with alcohol, benzine, thinner, or other such solvents.

  • Page 84: Preparing For Transport

    Preparing for Transport Follow the steps below to transport the printer. Turn off the printer. Confirm that the Power LED is off. Disconnect the AC cable from the socket. Remove the roll paper. Pack the printer upright.

  • Page 85: Removing/Attaching The Rear And Bottom Covers

    Chapter 5 Handling Removing/Attaching the Rear and Bottom Covers Removing the Covers Follow the steps below to remove the covers. For the top eject position Use your finger to remove the rear cover as shown in the illustration.
  • Page 86 Use your finger to remove the bottom cover as shown in the illustration. For the front eject position Use your finger to remove the rear cover as shown in the illustration.

  • Page 87: Attaching The Covers

    Chapter 5 Handling Use your finger to remove the bottom cover as shown in the illustration. Attaching the Covers Follow the steps below to attach the covers. For the top eject position Align the catches and attach the bottom cover to the printer.
  • Page 88 Hook the catches into the bottom cover and attach the rear cover to the printer. For the front eject position Align the catches and attach the rear cover to the printer.
  • Page 89 Chapter 5 Handling Hook the catches into the rear cover and attach the bottom cover to the printer.

  • Page 91: Appendix

    USB vendor-defined class USB printer class Vendor ID 04b8h 04b8h Product ID 0202h 0E1Fh String Descriptor Manufacturer EPSON EPSON Product TM-m30 TM-m30 Serial number Character string based on the prod- Character string based on the prod- uct serial number uct serial number...

  • Page 92: Ethernet Interface

    Ethernet Interface Communication specifications 10BASE-T/100BASE-TX Support protocols Protocols Usage IP, ARP, ICMP, UDP, TCP Basic communication protocols LP, LPR, TCP Socket Port Printing protocols HTTP/HTTPS Used in EpsonNet Config (Web version) SNMP, ENPC Used in setting and monitoring DHCP, APIPA Used in automatic setting for the IP address and so on Network parameters Item...

  • Page 93: Wi-Fi Interface

    Appendix Wi-Fi Interface  Countries where Wi-Fi can be used are limited. Since notes are provided for each country, check the sheet supplied with the product.  When using wireless LAN, make sure you disconnect the LAN cable. If a LAN cable is connected, wireless LAN is disabled.

  • Page 94: Printing Communication Protocol

    Parameter Setting value Encryption type WPA2-Personal Passphrase EpsonNet IP Address Automatically acquired by DHCP  You can connect to a WPA2-PSK (AES) access point using the settings above. Settings in SimpleAP mode (Factory default settings) Parameter Setting value SSID EPSON_Printer Passphrase 12345678 IP Address...
  • Page 95 Appendix  Place shields between the printer and the devices that may cause radio wave interference.  Select either 2.4 GHz or 5 GHz, whichever is free from radio wave interference.  In auto channel setting for the access point, do not select a channel in which the printer may cause radio wave interference.

  • Page 96: Bluetooth Interface

    Bluetooth Interface Countries where Bluetooth can be used are limited. Since notes are provided for each country, check the sheet supplied with the product. Specification  Bluetooth 3.0 (EDR supported)  Bluetooth Power Class 2  Built-in antenna  Pass key setting is possible ...
  • Page 97 Method 2: After disconnecting from the connected iOS device using applications with the TM Utility or Epson ePOS SDK/ePOS-Print SDK disconnection feature, make settings on the Bluetooth device you want to connect.  In the following situations, even if the feature is enabled, the same operations are performed as when it is disabled.
  • Page 98  When the paper is out Solution Do not send data to the printer if the printer is not ready to print. For developers using the SDK from Epson, see the User's Manual - Chapter 3 Programming Guide - "Printing After Checking the Printer Status".

  • Page 99: Nfc Tag

    Since Bluetooth is disconnected when this occurs, if the auto reconnect feature is not enabled, you need to reconnect from the Bluetooth settings screen on the iOS device. When using the SDK from Epson, this connection process is not necessary. The iOS application cannot receive the data sent from the printer...

  • Page 100: Product Specifications

    Product Specifications Printing method Thermal line printing Printing direction Two directional with friction feed Paper feed speed 200 mm/s {7.87"/s} (continuous paper feeding with the Feed button) Cutting method Partial cut (cutting with one point in left edge left uncut) Interface Standard model Ethernet [10BASE-T/100BASE-TX]...

  • Page 101: Printing Specifications

    Appendix Life Printer mechanism 15 million lines (printing + paper feeding) Thermal head 100 million pulses, 100 km Autocutter 1.5 million cuts MTBF 360,000 hours MCBF 60 million lines Temperature/Humidity Operating: 5 to 45°C {41 to 113°F}, 10 to 90% RH Storage: -20 to 60°C {-4 to 140°F}, 10 to 90% RH Overall dimensions (W ×...

  • Page 102: Character Specifications

    Character Specifications Number of characters Single-byte code characters  Alphanumeric characters: 95  Extended graphics: 128 × 43 pages (including user-defined page)  International characters: 18 sets Multi-byte code characters  Simplified Chinese: GB18030-2000 28,553  Traditional Chinese: Big5 13,535 Character structure Font A 12 ×...

  • Page 103: Paper Specifications

    Appendix Characters per line Standard/Double-height/Double-width/Double-width, double-height Paper width 58 mm Paper width 80 mm Font A 35/35/17/17 48/48/24/24 Font B 42/42/21/21 57/57/28/28 Font C 46/46/23/23 64/64/32/32 Kanji font A 17/17/8/8 24/24/12/12 Paper Specifications Paper width 58 mm Paper width 80 mm Paper types Specified thermal paper Form...

  • Page 104: Printable Area

    Printable Area For paper width 80 mm The maximum printable area of paper with a width of 72.0 ± 0.5 mm is 72.0 ± 0.5 mm (576 dots), and the approximate space is 3.75 mm on both sides. 79.5 ± 0.5 mm {3.13 ± 0.02"} 72 ±...

  • Page 105: Printing And Cutting Positions

    Appendix Printing and Cutting Positions Manualcutter position Approx. 20.0 mm {0.79"} Approx. 9.5 mm {0.37"} Autocutter position Center of the print dotline Paper feed direction  The values above may vary slightly as a result of paper slack or variations in the paper. Take this into account when setting the cutting position of the autocutter.

  • Page 106: Environmental Conditions

    Acoustic noise (operating) Approximately 55 dB (bystander position) Note: The values above are measured in the Epson evaluation condition. Acoustic noise differs depending on the paper used, printing contents, and the setting values, such as print speed or print density.

  • Page 107: External Dimensions

    Appendix External Dimensions Top eject position [Unit: mm]...
  • Page 108 Front eject position [Unit: mm]...

  • Page 109: Character Code Tables

    Appendix Character Code Tables Refer to the following URL regarding the character code table. http://www.epson-biz.com/pos/reference/charcode/...

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