Privacy Shield - Magtek DynaFlex II PED Manual

4 - Operation and Maintenance
4.6

Privacy Shield

DynaFlex II PED has no privacy shield, therefore merchants must provide cardholders with the necessary
privacy and guidance to enter PIN(s) safely and securely. One method is to include guidance messages
and logos for the cardholder as part of a customer display driven by the host software. The figure below
shows an example of a safe PIN entry logo that the host could display for the customer prior to, or in
conjunction with, the PIN entry prompt message.
Attendants should be trained to assist cardholders in ensuring that others are not looking while they are
entering their PINs. The following table shows the combinations of PIN privacy methods that must be put
in place when installing the device to protect the cardholder's PIN during PIN entry.
Table 4-1 - Observation Corridors
Method
Cashier
Position device
facing away from
Desktop the cashier. Use
signage to block
cashier's view
Hold device
facing away from
Mobile
the cashier. Use
(handheld)
body to block
cashier's view
Mount device
facing away from
Mounted the cashier. Use
signage to block
cashier's view
DynaFlex II PED| PIN Entry Device | PCI PTS POI v6.2 Security Policy
Figure 4-3 - Safe PIN Entry Logo example
Observation Corridors
Customer
Customer Queue
Elsewhere
Position device
in front of
Use body to
customer and the
block the view of
next in the queue.
other customers
Customer's back
to the queue
Use body to
block the view of Use body to
other customers. block the view of
Customer's back other customers
to the queue
Use body to
block the view of Use body to
other customers. block the view of
Customer's back other customers
to the queue
Page 19 of 24 (D998200520-15)
Remote
On-Site Cameras
Cameras
Do not Do not
install within install within
view of view of
cameras cameras
Do not Do not
operate within operate within
view of view of
cameras cameras
Do not Do not
install within install within
view of view of
cameras cameras