Panasonic Toughbook CF-30CTQCXBM Reference Manual page 103

Troubleshooting (Advanced)
Connecting Peripherals
USB floppy disk drive does not work
as a boot drive.
The RAM module is not recognized.
You do not know the address map for
IRQ, I/O port address, etc.
The device connected to the serial port
does not work.
The Serial Port B of the port replicator
or the car mounter does not work.
Cannot print.
You can use only the Panasonic CF-VFDU03U USB floppy disk drive (optional).
Connect the floppy disk drive directly to a USB port of the computer. Do not
connect it via a USB hub or USB connector of the port replicator or the car
mounter. If you have connected to a USB port on the computer, try connecting it
to one of the other USB ports.
Set [USB Port] and [Legacy USB Support] to [Enabled] in the [Advanced] menu
of the Setup Utility ( page
Set [Boot Option #1] to [USB Floppy Disk] in the [Boot] menu of the Setup Utility
( page 83).
Turn off the computer and connect the USB floppy disk drive, and then restart
the computer.
Insert the RAM module correctly.
Use the compatible RAM module (
Check the [Information] menu in the Setup Utility (
ule is not recognized, turn off the computer and reinsert the RAM module.
You can check with the following procedure.
Click (Start) - [Computer] - [System properties] - [Device
A
Manager].
A standard user needs to enter an administrator password.
Click [View] - [Resources by type].
B
Check the connection.
The device driver may not work. Refer to the instruction manual of the device.
Do not connect 2 mouse devices simultaneously.
Set [Touch Pad] to [Disabled] in the [Main] menu of the Setup Utility (
78).
Set [Serial Port A] or [Serial Port B] to [Auto] in the sub-menu of [Serial and Par-
allel Port Settings] in the [Advanced] menu of the Setup Utility (
The I/O and IRQ you can use vary depending on the device. If the setting does
not work, try other settings in the Setup Utility.
Set [Serial Port B] to [Auto] in the sub-menu of [Serial and Parallel Port Set-
tings] in the [Advanced] menu of the Setup Utility (
Check the printer connection.
Turn on the printer.
The printer is not online.
No paper is in the printer tray or there is a paper jam.
Turn on the printer and connect it to the computer, and then restart the computer.
Check the network connection if the printer is connected via network.
82).
page 37).
page
page
103
77). If the RAM mod-
page
page 80).
80).