HP ProLiant DL20 Gen10 User Manual
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HP ProLiant DL20 Gen10 User Manual

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HPE ProLiant DL20 Gen10 Server User Guide
HPE ProLiant DL20 Gen10 Server User Guide
Part Number: 30-5C1DC581-005
Published: August 2021
Edition: 5

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  • Page 1 HPE ProLiant DL20 Gen10 Server User Guide HPE ProLiant DL20 Gen10 Server User Guide Part Number: 30-5C1DC581-005 Published: August 2021 Edition: 5...
  • Page 2 HPE ProLiant DL20 Gen10 Server User Guide HPE ProLiant DL20 Gen10 Server User Guide Abstract Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels, and are familiar with the weight and stability precautions for rack installations.

  • Page 3: Table Of Contents

    Table of contents Table of contents 1 Component identification 1.1 Front panel components 1.1.1 Serial number/iLO information pull tab 1.2 Front panel LEDs and buttons 1.2.1 Server UID LED 1.2.2 UID button functionality 1.2.3 Front panel LED power fault codes 1.3 Rear panel components 1.4 Rear panel LEDs 1.5 System board components...
  • Page 4 3.5 Electrostatic discharge 3.6 POST screen options 4 Hardware options installation 4.1 Introduction 4.2 Rack rail option 4.2.1 Installing the rack rail option 4.2.2 Installing the rack rail hook-and-loop strap 4.3 Installing the front bezel option 4.4 Drive options 4.4.1 Drive installation guidelines 4.4.2 Drive support information 4.4.3 Installing an LFF non-hot-plug drive 4.4.4 Installing an LFF hot-plug drive...
  • Page 5 4.14 Expansion card options 4.14.1 PCIe expansion slot population rules 4.14.2 Installing an expansion board 4.15 Installing the FlexibleLOM adapter 4.16 Transceiver option 4.16.1 Transceiver warnings and cautions 4.16.2 Installing a transceiver 4.17 Chassis intrusion detection switch option 4.17.1 Installing the chassis intrusion detection switch 4.18 HPE Trusted Platform Module 2.0 Gen10 option 4.18.1 Overview 4.18.2 HPE Trusted Platform Module 2.0 guidelines...
  • Page 6 6.4 HPE iLO 5 6.4.1 iLO Federation 6.4.2 iLO Service Port 6.4.3 iLO RESTful API 6.4.4 RESTful Interface Tool 6.4.5 iLO Amplifier Pack 6.5 Integrated Management Log 6.6 Intelligent Provisioning 6.6.1 Intelligent Provisioning operation 6.7 Management security 6.8 Scripting Toolkit for Windows and Linux 6.9 UEFI System Utilities 6.9.1 Selecting the boot mode 6.9.2 Secure Boot...
  • Page 7 9.1.3 Ukraine RoHS material content declaration 9.1.4 GS Gloss declaration 9.2 Warranty information 10 Specifications 10.1 Environmental specifications 10.2 Mechanical specifications 10.3 Power supply specifications 10.3.1 ATX 290 W Non-hot-plug Power Supply (92% efficiency) 10.3.2 ATX 290 W Platinum Non-hot-plug Power Supply (94% efficiency) 10.3.3 HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 10.3.4 HPE 800W Flex Slot -48VDC Hot plug Low Halogen Power Supply 11 Websites...

  • Page 8: Component Identification

    Component identification Component identification Component identification...

  • Page 9: Front Panel Components

    Front panel components Front panel components Two-bay LFF non-hot-plug drive model Two-bay LFF non-hot-plug drive model Item Item Description Description Optical drive (optional) Serial number/iLO information pull tab iLO Service Port USB 3.0 port LFF non-hot-plug drive cage Two-bay LFF hot-plug drive model Two-bay LFF hot-plug drive model Item Item...
  • Page 10 Item Item Description Description Media bay Serial number/iLO information pull tab iLO Service Port USB 3.0 port SFF hot-plug drives The media drive bay supports an optical drive or a two-bay SFF drive cage. Six-bay SFF hot-plug drive model Six-bay SFF hot-plug drive model Item Item Description...

  • Page 11: Serial Number/Ilo Information Pull Tab

    Serial number/iLO information pull tab Serial number/iLO information pull tab The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag label. The other side shows the default iLO account information and QR code label. Use a mobile device to scan the QR code label to display the server mobile product page ( https://www.hpe.com/qref/dl20gen10 https://www.hpe.com/qref/dl20gen10).

  • Page 12: Front Panel Leds And Buttons

    Front panel LEDs and buttons Front panel LEDs and buttons Item Item Description Description Status Status Definition Definition Health LED Solid green Normal Flashing green iLO is rebooting Flashing amber System degraded Flashing red System critical NIC status LED Solid green Linked to network Flashing green Network active...

  • Page 13: Server Uid Led

    Server UID LED Server UID LED The UID LED is used to locate a particular server when it is deployed in a dense rack with other equipment. Activating the UID LED helps an on-site technician to quickly identify a server for maintenance tasks. Server UID LED...

  • Page 14: Uid Button Functionality

    UID button functionality UID button functionality The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the iLO user guide on the Hewlett Packard Enterprise website (https://www.hpe.com/support/ilo-docs https://www.hpe.com/support/ilo-docs).

  • Page 15: Front Panel Led Power Fault Codes

    Front panel LED power fault codes Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers. Subsystem Subsystem LED behavior LED behavior System board 1 flash...

  • Page 16: Rear Panel Components

    Rear panel components Rear panel components Item Item Description Description Slot 1 PCIe3 x8 (8, 4, 1)/FlexibleLOM slot Slot 2 PCIe3 x8 (8, 4, 1) Serial port (optional) Non-hot-plug power supply Hot-plug power supply bay 1 (optional) Hot-plug power supply bay 2 (optional) USB 3.0 ports (2) NIC port 2 NIC 1/iLO Shared Network Port...

  • Page 17: Rear Panel Leds

    Rear panel LEDs Rear panel LEDs Item Item Status Status Definition Definition Solid blue Activated Flashing blue System is being managed remotely. Deactivated Power supply Solid green Normal System is off or power supply has failed. NIC/iLO status Solid green Linked to network Flashing green Network active...

  • Page 18: System Board Components

    System board components System board components Item Item Description Description PCIe riser connector System maintenance switch M.2 SSD slot Controller backup power connector for slot 1 Fan connector 2 Fan connector 1 System battery Chassis intrusion detection switch Non-hot-plug or Flexible Slot power supply connector Two-bay SFF drive sideband connector Energy pack connector Non-hot-plug or Flexible Slot power supply sideband connector...
  • Page 19 Item Item Description Description x4 SATA port (Mini-SAS connector) Fan connector 3 Controller backup power connector for slot 2 TPM connector Smart Array modular controller connector (AROC) Internal USB 3.0 connector For more information on the supported riser board slots, see PCIe riser slot definitions System board components...

  • Page 20: System Maintenance Switch Descriptions

    System maintenance switch descriptions System maintenance switch descriptions Position Position Default Default Function Function Off = iLO 5 security is enabled. On = iLO 5 security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. 1 , 2 , 3 Off = No function On = Restore default manufacturing settings...

  • Page 21: Dimm Slot Locations

    DIMM slot locations DIMM slot locations The arrow in the illustration points to the front of the server. DIMM slot locations...

  • Page 22: Dimm Label Identification

    DIMM label identification DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. Item Item Description Description Example Example Capacity 8 GB...
  • Page 23 Item Item Description Description Example Example CAS latency P = CAS 15-15-15 T = CAS 17-17-17 U = CAS 20-18-18 V = CAS 19-19-19 (for RDIMM, LRDIMM) V = CAS 22-19-19 (for 3DS TSV LRDIMM) Y = CAS 21-21-21 (for RDIMM, LRDIMM) Y = CAS 24-21-21 (for 3DS TSV LRDIMM) DIMM type R = RDIMM (registered)

  • Page 24: Pcie Riser Slot Definitions

    PCIe riser slot definitions PCIe riser slot definitions FlexibleLOM riser board FlexibleLOM riser board Item Item Description Description Supported options Supported options FlexibleLOM slot, PCIe3 x8 (with NCSI) FlexibleLOM adapter Slot 2, PCIe3 x16 (8,4,1) Full-height, half-length expansion boards Two-slot PCIe riser board Two-slot PCIe riser board Item Item...

  • Page 25: Drive Led Definitions

    Drive LED definitions Drive LED definitions Drive LED definitions...

  • Page 26: Low-Profile Lff Drive Led Definitions

    Low-profile LFF drive LED definitions Low-profile LFF drive LED definitions Item Item Status Status Definition Definition Fault\Locate Solid amber The drive has failed. Solid blue The drive is operating normally and being identified by a management application. Flashing amber/blue The drive has failed, or a predictive failure alert has been received for this (1 flash per second) drive;...

  • Page 27: Smart Carrier (Sc) Drive Led Definitions

    Smart Carrier (SC) drive LED definitions Smart Carrier (SC) drive LED definitions Item Item Status Status Definition Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity Rotating green Drive activity...

  • Page 28: Drive Bay Numbering

    Drive bay numbering Drive bay numbering Two-bay LFF non-hot-plug drive model Two-bay LFF non-hot-plug drive model Two-bay LFF hot-plug drive model Two-bay LFF hot-plug drive model Four-bay SFF hot-plug drive model Four-bay SFF hot-plug drive model Six-bay SFF hot-plug drive model Six-bay SFF hot-plug drive model Drive bay numbering...

  • Page 29: Fan Bay Numbering

    Fan bay numbering Fan bay numbering To provide sufficient airflow to the system, the server is by default populated by three fans. Fan bay numbering...

  • Page 30: Fan Mode Behavior

    Fan mode behavior Fan mode behavior The server supports nonredundant fan mode. If a fan fails or is missing, the following behaviors are exhibited: The health LED flashes red. The operating system performs a graceful shutdown. Fan mode behavior...

  • Page 31: Operations

    Operations Operations Operations...

  • Page 32: Power Up The Server

    Power up the server Power up the server To power up the server, use one of the following methods: Press the Power On/Standby button. Use the virtual power button through iLO. Power up the server...

  • Page 33: Power Down The Server

    Power down the server Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: Press and release the Power On/Standby button.

  • Page 34: Remove The Front Bezel

    Remove the front bezel Remove the front bezel Procedure Procedure 1. If installed, unlock and remove the Kensington security lock. For more information, see the lock documentation. 2. Press and hold the front bezel latch. 3. Open the front bezel. 4.

  • Page 35: Extend The Server From The Rack

    Extend the server from the rack Extend the server from the rack WARNING: WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-25 Torx screwdriver available.
  • Page 36 6. Extend the server on the rack rails until the server rail-release latches are engaged. Extend the server from the rack...

  • Page 37: Remove The Server From The Rack

    Remove the server from the rack Remove the server from the rack WARNING: This server is heavy. To reduce the risk of personal injury or damage to the WARNING: equipment: Observe local occupational health and safety requirements and guidelines for manual material handling.

  • Page 38: Install The Server Into The Rack

    Install the server into the rack Install the server into the rack Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-25 Torx screwdriver available. Procedure Procedure 1. Install the server into the rack: a. Insert the server sliding rails into the rack mounting rails. b.
  • Page 39 3. Connect the peripheral devices to the server. For information on identifying I/O ports, see Rear panel components. 4. For a hot-plug power supply: For a hot-plug power supply: To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord in the strain relief strap attached to the power supply handle: a.
  • Page 40 a. Pull the release tab and then slide the clip backward to avoid having the power cord connection blocked by the clip. b. Connect the power cord to the power supply. c. Press the top part of the clip, and then pull the clip open. d.
  • Page 41 6. To secure the power cords and other rear panel cables to the rack rail, use the hook-and-loop strap. 7. Connect each power cord to the power source. 8. Power up the server . Install the server into the rack...

  • Page 42: Remove The Access Panel

    Remove the access panel Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning CAUTION: any installation, removal, or replacement procedure.

  • Page 43: Install The Access Panel

    Install the access panel Install the access panel Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. With access panel latch open, insert the guide pin on the chassis through the hole on the access panel latch. 2.

  • Page 44: Remove The Riser Cage

    Remove the riser cage Remove the riser cage CAUTION: CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the riser cage. Procedure Procedure 1. If installed, remove the front bezel . 2.

  • Page 45: Install The Riser Cage

    Install the riser cage Install the riser cage CAUTION: CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the riser cage. Procedure Procedure 1. Connect all necessary internal cabling to the expansion board. 2.

  • Page 46: Setup

    Setup Setup Setup...

  • Page 47: Initial Server Installation

    Initial server Initial server installation installation Depending on the technical expertise of the user and the complexity of the product, for the initial server installation, the user can choose to: Order the HPE Installation Service. Perform the initial server setup procedure. Initial server installation...

  • Page 48: Hpe Installation Service

    HPE Installation Service Installation Service HPE Installation Service provides basic installation of Hewlett Packard Enterprise branded equipment, software products, as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed to give users the peace of mind that comes from knowing that their HPE and HPE- supported products have been installed by an HPE specialist.

  • Page 49: Setting Up The Server

    Setting up the server Setting up the server Prerequisites Prerequisites Before setting up the server: Download the latest SPP: http://www.hpe.com/servers/spp/download http://www.hpe.com/servers/spp/download Support validation required Verify that your OS or virtualization software is supported: http://www.hpe.com/info/ossupport http://www.hpe.com/info/ossupport Obtain the storage driver if needed: Download it from the HPE Support Center website: http://www.hpe.com/support/hpesc http://www.hpe.com/support/hpesc...
  • Page 50 b. Using a browser, navigate to the iLO web interface, and then log in. The web interface can be accessed by entering the iLO hostname or IP address in the following format: https://<iLO hostname or IP address> NOTE: NOTE: The iLO hostname is located on the serial number/iLO information label located on the top of the chassis. If a DHCP server assigns the IP address, the IP address appears on the boot screen.
  • Page 51 Manually deploy an OS: a. Insert the installation media. For remote management, click Virtual Drives in the iLO remote console to mount images, drivers, or files to a virtual folder. If a storage driver is required to install the OS, use the virtual folder to store the driver. b.

  • Page 52: Operational Requirements

    Operational requirements Operational requirements Operational requirements...

  • Page 53: Space And Airflow Requirements

    Space and airflow requirements Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. Leave a minimum clearance of 76.2 cm (30 in) behind the rack.

  • Page 54: Temperature Requirements

    Temperature requirements Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).

  • Page 55: Power Requirements

    Power requirements Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.

  • Page 56: Electrical Grounding Requirements

    Electrical grounding requirements Electrical grounding requirements The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, National Electric Code Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code.

  • Page 57: Rack Warnings And Cautions

    Rack warnings and cautions Rack warnings and cautions WARNING: WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable when being moved on its casters.
  • Page 58 the installation, consider the following: You must fully understand the static and dynamic load carrying capacity of the rack and be sure that it can accommodate the maximum weight of the server. Be sure sufficient clearance exists for cabling, installation and removal of the server, and movement of the rack doors.

  • Page 59: Server Warnings And Cautions

    Server warnings and cautions Server warnings and cautions WARNING: WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, disconnect the power cord to remove power from the server. Pressing the Power On/Standby button does not shut off system power completely.

  • Page 60: Electrostatic Discharge

    Electrostatic discharge Electrostatic discharge Be aware of the precautions you must follow when setting up the system or handling components. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the system or component.

  • Page 61: Post Screen Options

    POST screen options POST screen options When the server is powered on, the POST screen is displayed. The following options are displayed: System Utilities (F9) Use this option to configure the system BIOS. Intelligent Provisioning (F10) Use this option to deploy an operating system or configure storage. Boot menu (F11) Use this option to make a one-time boot selection.

  • Page 62: Hardware Options Installation

    This chapter provides instructions for installing supported hardware options. To ensure proper server deployment and operation, Hewlett Packard Enterprise recommends installing only HPE‑validated hardware options. To see the list of validated options for this server, see the product QuickSpecs on the HPE ProLiant DL20 Gen10 Server website: https://www.hpe.com/servers/dl20-gen10...

  • Page 63: Introduction

    Introduction Introduction Install any hardware options before initializing the server. If multiple options are being installed, read the installation instructions for all the hardware options to identify similar steps and streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.

  • Page 64: Rack Rail Option

    Rack rail option Rack rail option Rack rail option...

  • Page 65: Installing The Rack Rail Option

    Installing the rack rail option Installing the rack rail option The rack rails can be installed in round-hole, square-hole, or threaded-hole racks. These rails occupy 1U position on the rack. The illustrations used in this section show an icon on the upper right corner of the image. This icon indicates the rack type for which the action illustrated in the image is valid.
  • Page 66 3. Remove the pins and washers from the mounting rails. 4. Fasten the mounting rails to the rack columns: For round-hole or square-hole racks: Insert the rail pins into the rack column holes. Installing the rack rail option...
  • Page 67 For threaded-hole rack: Insert the rail pins into the rack column holes, and then install the mounting screws. 5. Install the server into the rack . 6. To secure the power cords and other rear panel cables to the rack rail, install the hook-and-loop strap. The installation is complete.

  • Page 68: Installing The Rack Rail Hook-And-Loop Strap

    Installing the rack rail hook-and-loop strap Installing the rack rail hook-and-loop strap The rack rail hook-and-loop strap can be installed on either the left or right rack rail. Hewlett Packard Enterprise recommends installing it on the left rack rail for better cable management. Procedure Procedure 1.

  • Page 69: Installing The Front Bezel Option

    Installing the front bezel option Installing the front bezel option Procedure Procedure 1. Attach the front bezel to the latch ear. 2. Press and hold the front bezel latch. 3. Close the front bezel. 4. Install the Kensington security lock. For more information, see the lock documentation.

  • Page 70: Drive Options

    Drive options Drive options Drive options...

  • Page 71: Drive Installation Guidelines

    Drive installation guidelines Drive installation guidelines Observe the following general guidelines: The system automatically sets all drive numbers. If only one drive is used, install it in the bay with the lowest drive number. For drive numbering, see Drive bay numbering. Drives with the same capacity provide the greatest storage space efficiency when grouped into the same drive array.

  • Page 72: Drive Support Information

    Drive support information Drive support information Depending on the drive cage installed, the server supports the following drive types: Non-hot plug LFF drives Hot-plug LFF drives Hot-plug SFF drives The embedded HPE Smart Array S100i SR Gen10 Controller supports SATA drive installation. For SAS support, install a Smart Array Gen10 type-p or type-a controller option .

  • Page 73: Installing An Lff Non-Hot-Plug Drive

    Installing an LFF non-hot-plug drive Installing an LFF non-hot-plug drive Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following tools available: T-15 Torx screwdriver Phillips No. 1 screwdriver Procedure Procedure 1. If installed, remove the front bezel . 2.
  • Page 74 10. Install the non-hot-plug drive. 11. Install the non-hot-plug drive cage assembly. Installing an LFF non-hot-plug drive...
  • Page 75 12. Connect the drive cables . 13. Install the access panel . 14. Install the server into the rack . 15. Connect all peripheral cables to the server. 16. Connect the power cords: a. Connect each power cord to the server. b.

  • Page 76: Installing An Lff Hot-Plug Drive

    Installing an LFF hot-plug drive Installing an LFF hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank. Procedure Procedure 1. If installed, remove the front bezel . 2.

  • Page 77: Installing An Sff Hot-Plug Drive

    Installing an SFF hot-plug drive Installing an SFF hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank. Procedure Procedure 1. If installed, remove the front bezel . 2.

  • Page 78: Power Supply Options

    Power supply options Power supply options Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the following power supplies: ATX 290 W Platinum Non-hot-plug Power Supply (94% efficiency) ATX 290 W Non-hot-plug Power Supply (92% efficiency) HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800W Flex Slot -48VDC Hot plug Low Halogen Power Supply...

  • Page 79: Hot-Plug Power Supply Calculations

    Hot-plug power supply calculations Hot-plug power supply calculations For more information on the hot-plug power supply and calculators to determine server power consumption in various system configurations, see the Hewlett Packard Enterprise Power Advisor website (https://www.hpe.com/info/poweradvisor/online https://www.hpe.com/info/poweradvisor/online). Hot-plug power supply calculations...

  • Page 80: Power Supply Warnings And Cautions

    Power supply warnings and cautions Power supply warnings and cautions WARNING: WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

  • Page 81: Installing A Redundant Ac Power Supply

    Installing a redundant AC power supply Installing a redundant AC power supply WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or WARNING: power supply blank to cool before touching it. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank.

  • Page 82: Installing A Hot-Plug Dc Power Supply

    Installing a hot-plug DC power supply Installing a hot-plug DC power supply The following input power cord option might be purchased from an authorized Hewlett Packard Enterprise reseller: J6X43A—HPE 12 AWG 48 V DC 3.0 m Power Cord If you are not using an input power cord option, the power supply cabling should be made in consultation with a licensed electrician and be compliant with local code.
  • Page 83 2. Remove the ring tongue. 3. Crimp the ring tongue to the ground cable from the -48 V DC power source. Installing a hot-plug DC power supply...
  • Page 84 4. Remove the terminal block connector. 5. Loosen the screws on the terminal block connector. Installing a hot-plug DC power supply...
  • Page 85 6. Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-in) of torque. The ground wire must be connected before the -48 V wire and the return wire. The ground wire must be connected before the -48 V wire and the return wire. 7.
  • Page 86 8. Insert the return wire into the right side of the connector, and then tighten the screw to 1.3 N m (10 lb-in) of torque. 9. Install the terminal block connector in the power supply. Installing a hot-plug DC power supply...
  • Page 87 10. To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord, wires, and/or cables in the strain relief strap attached to the power supply handle: a. Unwrap the strain relief strap from the power supply handle. CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable.
  • Page 88 12. Make sure the -48V DC power source is off or the PDU breaker is in the off position. 13. Connect the power cord to the -48V DC power source or PDU. 14. Turn on the -48V power source or switch the PDU breaker to the on position to supply -48V to the power supply. 15.

  • Page 89: Optical Drive Option

    Optical drive option Optical drive option Optical drive option...

  • Page 90: Installing An Optical Drive In An Lff Chassis

    Installing an optical drive in an LFF chassis Installing an optical drive in an LFF chassis Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following tools available: T-10 Torx screwdriver Phillips No. 1 screwdriver Procedure Procedure 1.
  • Page 91 9. Install the optical drive in the optical drive bay. 10. Connect the optical drive SATA-power Y-cable . 11. Install the access panel . 12. Install the server into the rack . 13. Connect all peripheral cables to the server. 14.
  • Page 92 The installation is complete. Installing an optical drive in an LFF chassis...

  • Page 93: Installing An Optical Drive In An Sff Chassis

    Installing an optical drive in an SFF chassis Installing an optical drive in an SFF chassis Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: T-10 Torx screwdriver Phillips No. 1 screwdriver Procedure Procedure 1.
  • Page 94 9. Install the optical drive bracket. 10. Install the optical drive in the optical drive cage. Installing an optical drive in an SFF chassis...
  • Page 95 11. Install the optical drive cage assembly in the media bay. 12. Connect the optical drive SATA-power Y-cable . 13. Install the access panel . 14. Install the server into the rack . 15. Connect all peripheral cables to the server. 16.
  • Page 96 Installing an optical drive in an SFF chassis...

  • Page 97: Installing The Two-Bay Sff Drive Cage Option

    Installing the two-bay SFF drive cage option Installing the two-bay SFF drive cage option Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. If installed, remove the front bezel . 2.
  • Page 98 9. Install the drives . 10. Connect the drive cables . 11. Install the access panel . 12. Install the server into the rack . 13. Connect all peripheral cables to the server. 14. Connect the power cords: a. Connect each power cord to the server. b.

  • Page 99: Memory Options

    Memory options Memory options IMPORTANT: This server does not support mixing RDIMMs and UDIMMs. Attempting to mix any combination of these IMPORTANT: DIMMs can cause the server to halt during BIOS initialization. All memory installed in the server must be of the same type.

  • Page 100: Dimm Population Information

    DIMM population information DIMM population information For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/standard-population-rules https://www.hpe.com/docs/standard-population-rules ). DIMM population information...

  • Page 101: Installing A Dimm

    Installing a DIMM Installing a DIMM Procedure Procedure 1. If installed, remove the front bezel . 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.
  • Page 102 Installing a DIMM...

  • Page 103: M.2 Ssd/Dedicated Ilo/Serial Port Enablement Option

    M.2 SSD/dedicated iLO/serial port enablement option M.2 SSD/dedicated iLO/serial port enablement option The M.2 SSD/dedicated iLO/serial port enablement option adds support for: M.2 NVMe SSD iLO Dedicated Network Port Serial port M.2 SSD/dedicated iLO/serial port enablement option...

  • Page 104: M.2 Ssd/Dedicated Ilo/Serial Port Enablement Option Components

    M.2 SSD/dedicated iLO/serial port enablement option components M.2 SSD/dedicated iLO/serial port enablement option components Item Item Description Description Enablement board stabilizer iLO Dedicated Network Port Serial port cable connector M.2 22110 SSD standoff M.2 2280 SSD standoff M.2 2242 SSD standoff M.2 SSD slot Serial port cable Serial port cable clip...

  • Page 105: M.2 Ssd Standoffs In The System Board

    M.2 SSD standoffs in the system board M.2 SSD standoffs in the system board Item Item Description Description M.2 22110 SSD standoff M.2 2280 SSD standoff M.2 2242 SSD standoff M.2 SSD slot M.2 SSD standoffs in the system board...

  • Page 106: Installing The M.2 Ssd/Dedicated Ilo/Serial Port Enablement Board

    Installing the M.2 SSD/dedicated iLO/serial port enablement board Installing the M.2 SSD/dedicated iLO/serial port enablement board Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following tools available: T-15 Torx screwdriver 4.5 mm hex nut screwdriver Procedure Procedure 1.
  • Page 107 10. Identify the M.2 SSD type to be installed in the enablement board. 11. Remove the system board mounting screw and hex nut corresponding to the M.2 SSD type. Retain these fasteners for future use. 12. Smoothen the mylar tape adjacent to the onboard M.2 SSD slot. Installing the M.2 SSD/dedicated iLO/serial port enablement board...
  • Page 108 13. Install the M.2 SSD/dedicated iLO/serial port enablement board: a. Insert the enablement board into the M.2 SSD slot at a 45° angle. b. Carefully press the enablement board down to the horizontal position. c. Install the enablement board screw. 14.
  • Page 109 17. Install the access panel . 18. Install the server into the rack . 19. Connect all peripheral cables to the server. 20. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 21.

  • Page 110: Installing The Serial Port Cable

    Installing the serial port cable Installing the serial port cable Prerequisites Prerequisites Before you perform this procedure, make sure that: The M.2 SSD/dedicated iLO/serial port enablement board is installed . 5 mm hex nut screwdriver is available. Procedure Procedure 1. If installed, remove the front bezel . 2.
  • Page 111 10. Connect the serial port cable to the M.2 SSD/dedicated iLO/serial port enablement board . 11. Install the riser cage. 12. Install the access panel . 13. Install the server into the rack . 14. Connect all peripheral cables to the server. 15.

  • Page 112: Enabling The Dedicated Ilo Management Module

    Enabling the dedicated iLO management module Enabling the dedicated iLO management module The onboard NIC 1/shared iLO connector is set as the default system iLO connector. To enable the dedicated iLO management module, use the iLO 5 Configuration Utility accessible within the HPE UEFI System Utilities. For more information on the UEFI System Utilities, see the UEFI documentation on the Hewlett Packard Enterprise website ( https://www.hpe.com/servers/uefi).

  • Page 113: M.2 Ssd Option

    M.2 SSD option M.2 SSD option There are three ways to install an M.2 SSD in this server: For M.2 NVMe SSD, install the SDD in either one of the following: System board M.2 SSD/dedicated iLO/serial port enablement board option For M.2 SATA SSD, install the SSD in the M.2 SATA SSD enablement board option .

  • Page 114: Installing The M.2 Nvme Ssd On The System Board

    Installing the M.2 NVMe SSD on the system board Installing the M.2 NVMe SSD on the system board NVMe SSDs are directly attached to the PCIe interface and do not have a dedicated hardware RAID engine similar to SAS controllers. This means that RAID configuration for NVMe SSDs is only supported through the operating system.
  • Page 115 For M.2 22110 SSD installation, remove the Phillips screw. 11. Install the hex standoff on the 2242 or 2280 standoff position on the system board. Installing the M.2 NVMe SSD on the system board...
  • Page 116 12. Install an M.2 NVMe SSD on the system board: a. Insert the SSD into the M.2 slot at a 45° angle. b. Carefully press the SSD down to the horizontal position. c. Install the SSD mounting screw. 13. If removed, install the riser cage. 14.
  • Page 117 15. Install the access panel . 16. Install the server into the rack . 17. Connect all peripheral cables to the server. 18. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 19.

  • Page 118: Installing An M.2 Nvme Ssd On The M.2 Ssd/Dedicated Ilo/Serial Port Enablement Board

    Installing an M.2 NVMe SSD on the M.2 SSD/dedicated iLO/serial port enablement board Installing an M.2 NVMe SSD on the M.2 SSD/dedicated iLO/serial port enablement board NVMe SSDs are directly attached to the PCIe interface and do not have a dedicated hardware RAID engine similar to SAS controllers. This means that RAID configuration for NVMe SSDs is only supported through the operating system.
  • Page 119 11. Install the M.2 NVMe SSD on the enablement board: a. Insert the SSD into the M.2 SSD slot at a 45° angle. b. Carefully press the SSD down to the horizontal position. c. Install the SSD mounting screw. 12. If removed, install the riser cage. 13.
  • Page 120 14. Install the access panel . 15. Install the server into the rack . 16. Connect all peripheral cables to the server. 17. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 18.

  • Page 121: M.2 Sata Ssd Enablement Option

    M.2 SATA SSD enablement option M.2 SATA SSD enablement option The server supports the installation of M.2 SATA SSD enablement board. The enablement board can support two M.2 SATA SSDs. Use the embedded HPE Smart Array S100i SR Gen10 Controller to manage the M.2 SATA SSDs. The S100i SR Gen10 SW RAID support requires that the server boot mode be set to UEFI.

  • Page 122: Installing An M.2 Sata Ssd

    Installing an M.2 SATA SSD Installing an M.2 SATA SSD The M.2 SATA expansion board supports 2280 or 22110 M.2 SSDs only. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following tools available: T-15 Torx screwdriver Phillips No.
  • Page 123 9. Install the M.2 SATA SSD on the enablement board: a. If only one SSD is being installed, install the SSD in the enablement board slot 1. b. Insert the SSD into the SSD slot at a 45° angle. c. Carefully press the SSD down to the horizontal position. d.
  • Page 124 PCIe riser slot 2 11. Install the riser cage. 12. Connect the M.2 SATA cables . 13. Install the access panel . 14. Install the server into the rack . 15. Connect all peripheral cables to the server. 16. Connect the power cords: a.

  • Page 125: Storage Controller Options

    Storage controller options Storage controller options The server supports following storage controllers: For SATA drives only – Embedded HPE Smart Array S100i SR Gen10 Controller For SAS and SATA drives: Type-a modular Smart Array controller (AROC) Type-p standup plug-in Smart Array controller Storage controller options...

  • Page 126: Installing A Modular Smart Array Controller Option (Type-A, Aroc)

    Installing a modular Smart Array controller option (type-a, AROC) Installing a modular Smart Array controller option (type-a, AROC) Prerequisites Prerequisites Before you perform this procedure, perform the following steps: 1. Back up data on the system. 2. Close all applications. 3.
  • Page 127 9. Cable the controller . 10. Install the riser cage. 11. Install the access panel . 12. Install the server into the rack . 13. Connect all peripheral cables to the server. 14. Connect the power cords: a. Connect each power cord to the server. b.

  • Page 128: Installing A Smart Array Standup Storage Controller

    Installing a Smart Array standup storage controller Installing a Smart Array standup storage controller Prerequisites Prerequisites To determine the slot compatibility for the storage controller, review the PCIe expansion slot population rules . Before you perform this procedure, perform the following steps: 1.
  • Page 129 b. Install the low-profile bracket on the controller. 10. Remove the riser slot blank. Riser slot 1 Installing a Smart Array standup storage controller...
  • Page 130 Riser slot 2 Retain the screw for future use. 11. Install the controller. Riser slot 1 Riser slot 2 12. Cable the controller . 13. To enable HPE Smart Array SR SmartCache in a Smart Array type-p Gen10 controller, install an energy pack. Installing a Smart Array standup storage controller...
  • Page 131 SmartCache and CacheCade enable solid-state drives to be used as caching devices for hard drive media. These features accelerate access to frequently used data by caching hot data from the hard drives onto the solid-state drives. 14. Install the riser cage. 15.

  • Page 132: Configuring An Hpe Smart Array Gen10 Controller

    Configuring an HPE Smart Array Gen10 controller Configuring an HPE Smart Array Gen10 controller Procedure Procedure 1. Power up the server . 2. If you are running the server in UEFI Boot Mode, select the boot options. 3. Update the drive firmware if it is not the latest revision. 4.

  • Page 133: Energy Pack Option

    Energy pack option Energy pack option Hewlett Packard Enterprise offers a centralized backup power source option to back up write cache content on P-class Smart Array controllers in case of an unplanned server power outage. One energy pack option can support multiple devices. An energy pack option is required for P-class Smart Array controllers. Once installed, the status of the energy pack displays in HPE iLO.

  • Page 134: Hpe Smart Storage Battery

    HPE Smart Storage Battery Smart Storage Battery The HPE Smart Storage Battery supports the following devices: HPE Smart Array SR controllers After the battery is installed, it might take up to two hours to charge. Controller features requiring backup power are not re-enabled until the battery is capable of supporting the backup power.

  • Page 135: Installing An Energy Pack

    Installing an energy pack Installing an energy pack Procedure Procedure 1. If installed, remove the front bezel . 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.
  • Page 136 The installation is complete. Installing an energy pack...

  • Page 137: Expansion Card Options

    Expansion card options Expansion card options The server supports the installation of full-height, half-length and half-height, half-length (low-profile) PCIe expansion / add-in (AIC) cards such as: HPE type-p storage controller Ethernet adapter HDR InfiniBand adapter Fibre channel host bus adapter (FC HBA) Accelerator (workload, computational, or graphics accelerator) For more information on the expansion options supported by the server, see the server QuickSpecs on the Hewlett Packard Enterprise website:...

  • Page 138: Pcie Expansion Slot Population Rules

    PCIe expansion slot population rules PCIe expansion slot population rules Observe the following guidelines when installing expansion options in the riser cage: To check the electrical compatibility of the expansion option with the riser slot, review the PCIe riser slot definitions . Network adapter option: Due to the mechanical design of the riser cage, install a four-port network adapter with a full‑height bracket in the riser slot 2.

  • Page 139: Installing An Expansion Board

    Installing an expansion board Installing an expansion board Prerequisites Prerequisites To determine the slot compatibility for the expansion option, review the PCIe expansion slot population rules . Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1.
  • Page 140 10. Remove the riser slot blank. Riser slot 1 Riser slot 2 Retain the screw for future use. 11. Make sure that any switches or jumpers on the expansion board are set properly. For more information, see the documentation that ships with the option. 12.
  • Page 141 Riser slot 1 Riser slot 2 13. Install the riser cage. 14. Connect all necessary internal cabling to the expansion board. For more information on these cabling requirements, see the documentation that ships with the option. 15. Install the access panel . 16.

  • Page 142: Installing The Flexiblelom Adapter

    Installing the FlexibleLOM adapter Installing the FlexibleLOM adapter Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. If installed, remove the front bezel . 2. Power down the server. 3.
  • Page 143 13. Connect all peripheral cables to the server. 14. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 15. Power up the server . 16. If removed, install the front bezel . The installation is complete.

  • Page 144: Transceiver Option

    Transceiver option Transceiver option Transceiver option...

  • Page 145: Transceiver Warnings And Cautions

    Transceiver warnings and cautions Transceiver warnings and cautions WARNING: WARNING: Fiber-optic transceivers and fiber-optic cables connected to transceivers emit laser light that can damage your eyes. To avoid eye injuries, avoid direct eye exposure to the beam from the fiber-optic transceiver or into the ends of fiber-optic cables when they are powered-up. CAUTION: CAUTION: The presence of dust in transceiver ports can cause poor cable connectivity.

  • Page 146: Installing A Transceiver

    Installing a transceiver Installing a transceiver Prerequisites Prerequisites Before installing a transceiver, make sure that you read the following: Transceiver warnings and cautions Transceiver documentation for specific operational and cabling requirements Procedure Procedure 1. Install the FlexibleLOM riser assembly . 2.

  • Page 147: Chassis Intrusion Detection Switch Option

    Chassis intrusion detection switch option Chassis intrusion detection switch option The chassis intrusion detection switch enables iLO to record an event in the Integrated Management Log (IML) whenever the access panel is physically opened or removed. An alert is also sent to the BIOS whenever a chassis intrusion is detected. The chassis intrusion detection occurs as long as the server is plugged in, regardless of whether the server is powered on or off.

  • Page 148: Installing The Chassis Intrusion Detection Switch

    Installing the chassis intrusion detection switch Installing the chassis intrusion detection switch Procedure Procedure 1. If installed, remove the front bezel . 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 149: Hpe Trusted Platform Module 2.0 Gen10 Option

    HPE Trusted Platform Module 2.0 Gen10 option HPE Trusted Platform Module 2.0 Gen10 option HPE Trusted Platform Module 2.0 Gen10 option...

  • Page 150: Overview

    Overview Overview Use these instructions to install and enable an HPE TPM 2.0 Gen10 Kit in a supported server. This option is not supported on a Gen9 and earlier server. This procedure includes three sections: 1. Installing the Trusted Platform Module board. 2.

  • Page 151: Hpe Trusted Platform Module 2.0 Guidelines

    HPE Trusted Platform Module 2.0 guidelines Trusted Platform Module 2.0 guidelines CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware CAUTION: damage or halt data access. Hewlett Packard Enterprise SPECIAL REMINDER: Hewlett Packard Enterprise SPECIAL REMINDER: Before enabling TPM functionality on this system, you must ensure that your intended use of TPM complies with relevant local laws, regulations and policies, and approvals or licenses must be obtained if applicable.

  • Page 152: Installing And Enabling The Hpe Tpm 2.0 Gen10 Option

    Installing and enabling the HPE TPM 2.0 Gen10 option Installing and enabling the HPE TPM 2.0 Gen10 option Installing and enabling the HPE TPM 2.0 Gen10 option...

  • Page 153: Installing The Trusted Platform Module Board

    Installing the Trusted Platform Module board Installing the Trusted Platform Module board Installing the Trusted Platform Module board...

  • Page 154: Preparing The Server For Installation

    Preparing the server Preparing the server for installation for installation Procedure Procedure 1. Observe the following warnings: WARNING: The front panel Power On/Standby button does not shut off system power. WARNING: Portions of the power supply and some internal circuitry remain active until AC power is removed.

  • Page 155: Installing The Tpm Board And Cover

    Installing the TPM board and cover Installing the TPM board and cover Procedure Procedure 1. Observe the following alerts: CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the CAUTION: TPM including keys will be erased.
  • Page 156 4. Proceed to Preparing the server for operation. Installing the TPM board and cover...

  • Page 157: Preparing The Server For Operation

    Preparing the server Preparing the server for operation for operation Procedure Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Install the access panel . 3. Install the server into the rack . 4. Connect all peripheral cables to the server. 5.

  • Page 158: Enabling The Trusted Platform Module

    Enabling the Trusted Platform Module Enabling the Trusted Platform Module When enabling the Trusted Platform module, observe the following guidelines: By default, the Trusted Platform Module is enabled as TPM 2.0 when the server is powered on after installing it. In UEFI Boot Mode, the Trusted Platform Module can be configured to operate as TPM 2.0 (default) or TPM 1.2.

  • Page 159: Enabling The Trusted Platform Module As Tpm 2.0

    Enabling the Trusted Platform Module as TPM 2.0 Enabling the Trusted Platform Module as TPM 2.0 Procedure Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options.
  • Page 160 Enabling the Trusted Platform Module as TPM 1.2 Enabling the Trusted Platform Module as TPM 1.2 Procedure Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options.

  • Page 161: Retaining The Bitlocker Recovery Key/Password

    Retaining the BitLocker recovery key/password Retaining the BitLocker recovery key/password The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.

  • Page 162: Cabling

    Cabling Cabling Cabling...

  • Page 163: Cabling Guidelines

    Cabling guidelines Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Observe the following guidelines when working with server cables. Before connecting cables Before connecting cables Note the port labels on the PCA components. Not all these components are used by all servers: System board ports Drive and power supply backplane ports Expansion board ports (controllers, adapters, expanders, risers, and similar boards)
  • Page 164 Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Cabling guidelines...

  • Page 165: Storage Cabling

    Storage cabling Storage cabling Storage cabling...

  • Page 166: Non-Hot-Plug Drive Cabling

    Non-hot-plug drive cabling Non-hot-plug drive cabling Two-bay LFF non-hot-plug drive for embedded controller cabling Two-bay LFF non-hot-plug drive for embedded controller cabling Cable color Cable color Description Description Orange Non-hot-plug drive power cable Blue SATA cable Two-bay LFF non-hot-plug drive for Smart Array modular controller (AROC) cabling Two-bay LFF non-hot-plug drive for Smart Array modular controller (AROC) cabling Cable color Cable color...
  • Page 167 Cable color Cable color Description Description Blue Drive backplane power cable Two-bay LFF non-hot-plug drive for type-p controller cabling Two-bay LFF non-hot-plug drive for type-p controller cabling Slot 1 Slot 1 Cable color Cable color Description Description Orange SATA cable from drive backplane to controller port 1 Blue Drive backplane power cable Slot 2...
  • Page 168 Cable color Cable color Description Description Orange SATA cable from drive backplane to controller port 2 Blue Drive backplane power cable Non-hot-plug drive cabling...

  • Page 169: Hot-Plug Drive Cabling

    Hot-plug drive cabling Hot-plug drive cabling Hot-plug drive cabling...

  • Page 170: Two-Bay Lff Hot-Plug Drive Cabling

    Two-bay LFF hot-plug drive cabling Two-bay LFF hot-plug drive cabling Two-bay LFF hot-plug drive for embedded controller cabling Two-bay LFF hot-plug drive for embedded controller cabling Cable color Cable color Description Description Orange Two-bay LFF drive backplane power cable Blue Mini-SAS cable Two-bay LFF hot-plug drive for Smart Array modular controller (AROC) cabling Two-bay LFF hot-plug drive for Smart Array modular controller (AROC) cabling...
  • Page 171 Cable color Cable color Description Description Blue Drive backplane power cable Two-bay LFF hot-plug drive for type-p controller cabling Two-bay LFF hot-plug drive for type-p controller cabling Slot 1 Slot 1 Cable color Cable color Description Description Orange Mini-SAS cable from drive backplane to controller port 1 Blue Drive backplane power cable Slot 2...
  • Page 172 Cable color Cable color Description Description Orange Mini-SAS cable from drive backplane to controller port 2 Blue Drive backplane power cable Two-bay LFF hot-plug drive cabling...

  • Page 173: Four Bay Sff Hot-Plug Drive Cabling

    Four bay SFF hot-plug drive cabling Four bay SFF hot-plug drive cabling Four-bay SFF hot-plug drive for embedded controller cabling Four-bay SFF hot-plug drive for embedded controller cabling Cable color Cable color Description Description Orange Four-bay SFF drive backplane power cable Blue Mini-SAS cable Four bay SFF hot-plug drive cabling...

  • Page 174: 4+2 Bay Sff Hot-Plug Drive Cabling

    4+2 bay SFF hot-plug drive cabling 4+2 bay SFF hot-plug drive cabling 4+2 bay SFF hot-plug drive for embedded controller cabling 4+2 bay SFF hot-plug drive for embedded controller cabling Cable color Cable color Description Description Orange Four-bay SFF drive backplane power cable Blue Mini-SAS cable Gold...
  • Page 175 Cable color Cable color Description Description Orange Mini-SAS cable from four-bay SFF drive backplane Mini-SAS cable to AROC port 1 Blue Mini-SAS cable from two-bay SFF drive backplane to AROC port 2 Gold Four-bay SFF drive backplane power cable Pink Two-bay to four-bay SFF drive backplane power cable 4+2 bay SFF hot-plug drive for type-p controller cabling 4+2 bay SFF hot-plug drive for type-p controller cabling...
  • Page 176 Cable color Cable color Description Description Orange Mini-SAS cable from four-bay SFF drive backplane to controller port 1 Blue Mini-SAS cable from two-bay SFF drive backplane to controller port 2 Gold Two-bay to four-bay SFF drive backplane power cable Pink Four-bay SFF drive backplane power cable 4+2 bay SFF hot-plug drive cabling...

  • Page 177: Sata Ssd Cabling

    M.2 SATA SSD cabling M.2 SATA SSD cabling M.2 SATA SSD in slot 1 M.2 SATA SSD in slot 1 Cable color Cable color Description Description Orange SATA cable to x1 SATA port 1 Blue SATA cable to x1 SATA port 2 M.2 SATA SSD in slot 2 M.2 SATA SSD in slot 2 Cable color...
  • Page 178 Cable color Cable color Description Description Blue SATA cable to x1 SATA port 2 M.2 SATA SSD cabling...

  • Page 179: Energy Pack Cabling

    Energy pack cabling Energy pack cabling Energy pack cabling...

  • Page 180: Controller Backup Power Cabling

    Controller backup power cabling Controller backup power cabling Slot 1 Slot 1 Slot 2 Slot 2 Controller backup power cabling...

  • Page 181: Optical Drive Cabling

    Optical drive cabling Optical drive cabling LFF configuration LFF configuration Cable color Cable color Description Description Orange SATA-power Y-cable to x1 SATA port 2 Blue Power extension cable SFF configuration SFF configuration Cable color Cable color Description Description Orange SATA-power-Y cable to x1 SATA port 2 Optical drive cabling...
  • Page 182 Cable color Cable color Description Description Blue Power extension cable Optical drive cabling...

  • Page 183: Fan Cabling

    Fan cabling Fan cabling Cable color Cable color Description Description Orange Fan 1 cable Blue Fan 2 cable Gold Fan 3 cable Fan cabling...

  • Page 184: Chassis Intrusion Detection Switch Cabling

    Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling...

  • Page 185: Serial Port Cabling

    Serial port cabling Serial port cabling Serial port cabling...

  • Page 186: Power Supply Cabling

    Power supply cabling Power supply cabling Non-hot-plug power supply cabling Non-hot-plug power supply cabling Cable color Cable color Description Description Orange 16-pin power supply sideband cable Blue 14-pin power supply cable Flexible Slot power supply cabling Flexible Slot power supply cabling Cable color Cable color Description...
  • Page 187 Cable color Cable color Description Description Orange 14-pin power supply cable Blue Redundant power supply sideband cable Power supply cabling...

  • Page 188: Software And Configuration Utilities

    Software and configuration utilities Software and configuration utilities Software and configuration utilities...

  • Page 189: Server Mode

    Server mode Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Software or configuration utility Software or configuration utility Server mode Server mode Active Health System Online and Offline HPE iLO 5 Online and Offline HPE Smart Storage Administrator...

  • Page 190: Product Quickspecs

    Product QuickSpecs Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). Product QuickSpecs...

  • Page 191: Active Health System Viewer

    Active Health System Viewer Active Health System Viewer Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data. AHSV provides Hewlett Packard Enterprise recommended repair actions based on experience and best practices. AHSV provides the ability to: Read server configuration information View Driver/Firmware inventory...

  • Page 192: Active Health System

    Active Health System Active Health System Active Health System is the 24/7 control center for your server. With fast diagnostic data collection and the richest, most relevant data, it is the fastest way to get your system back online and keep it running optimally. The Active Health System monitors and records changes in the server hardware and system configuration.

  • Page 193: Active Health System Data Collection

    Active Health System data collection Active Health System data collection The Active Health System does not collect information about your operations, finances, customers, employees, or partners. Examples of information that is collected: Server model and serial number Processor model and speed Storage capacity and speed Memory capacity and speed Firmware/BIOS and driver versions and settings...

  • Page 194: Active Health System Log

    Active Health System Log Active Health System Log The data collected by the Active Health System is stored in the Active Health System Log. The data is logged securely, isolated from the operating system, and separate from customer data. Host resources are not consumed in the collection and logging of Active Health System data.

  • Page 195: Hpe Ilo 5

    HPE iLO 5 iLO 5 iLO 5 is a remote server management processor embedded on the system boards of supported HPE servers and compute modules. iLO enables the monitoring and controlling of servers from remote locations. iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely.

  • Page 196: Ilo Federation

    iLO Federation Federation iLO Federation enables you to manage multiple servers from one system using the iLO web interface. When configured for iLO Federation, iLO uses multicast discovery and peer-to-peer communication to enable communication between the systems in iLO Federation groups. When you navigate to one of the iLO Federation pages, a data request is sent from the iLO system running the web interface to its peers, and from those peers to other peers until all data for the selected iLO Federation group is retrieved.

  • Page 197: Ilo Restful Api

    iLO RESTful API RESTful API iLO includes the iLO RESTful API, which is Redfish API conformant. The iLO RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring tasks by sending basic HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to the iLO web server.

  • Page 198: Restful Interface Tool

    RESTful Interface Tool RESTful Interface Tool The RESTful Interface Tool (iLOREST) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.

  • Page 199: Ilo Amplifier Pack

    iLO Amplifier Pack iLO Amplifier Pack iLO Amplifier Pack is an advanced server inventory, firmware and driver update solution that enables rapid discovery, detailed inventory reporting, firmware, and driver updates by leveraging iLO advanced functionality. iLO Amplifier Pack performs rapid server discovery and inventory for thousands of supported servers for the purpose of updating firmware and drivers at scale.

  • Page 200: Integrated Management Log

    Integrated Management Log Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with one-minute granularity. You can view recorded events in the IML in several ways, including the following: From within HPE SIM From within the UEFI System Utilities From within the Embedded UEFI shell...

  • Page 201: Intelligent Provisioning

    Intelligent Provisioning Intelligent Provisioning Intelligent Provisioning is a single-server deployment tool embedded in ProLiant servers and HPE Synergy compute modules. Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett Packard Enterprise-branded versions of OS software.

  • Page 202: Intelligent Provisioning Operation

    Intelligent Provisioning operation Intelligent Provisioning operation NOTE: NOTE: Intelligent Provisioning 3.62 and later requires iLO firmware version 2.44 or later. Intelligent Provisioning includes the following components: Critical boot drivers Active Health System (AHS) Erase Utility Deployment Settings IMPORTANT: IMPORTANT: Although your server is preloaded with firmware and drivers, Hewlett Packard Enterprise recommends updating the firmware upon initial setup.

  • Page 203: Management Security

    Management security Management security HPE ProLiant Gen10, HPE ProLiant Gen10 Plus, and HPE Apollo servers are built with some of the industry's most advanced security capabilities, out of the box, with a foundation of secure embedded management applications and firmware. The management security provided by HPE embedded management products enables secure support of modern workloads, protecting your components from unauthorized access and unapproved use.

  • Page 204: Scripting Toolkit For Windows And Linux

    Scripting Toolkit for Windows and Linux Scripting Toolkit for Windows and Linux The STK for Windows and Linux is a server deployment product that delivers an unattended automated installation for high-volume server deployments. The STK is designed to support ProLiant servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.

  • Page 205: Uefi System Utilities

    UEFI System Utilities UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: Configuring system devices and installed options. Enabling and disabling system features. Displaying system information.

  • Page 206: Selecting The Boot Mode

    Selecting the boot mode Selecting the boot mode This server provides two Boot Mode configurations: UEFI Mode and Legacy BIOS Mode. Certain boot options require that you select a specific boot mode. By default, the boot mode is set to UEFI Mode. The system must boot in UEFI Mode to use certain options, including: Secure Boot, UEFI Optimized Boot, Generic USB Boot, IPv6 PXE Boot, iSCSI Boot, NVMe Boot and Boot from URL Fibre Channel/FCoE Scan Policy...

  • Page 207: Secure Boot

    Secure Boot Secure Boot Secure Boot is a server security feature that is implemented in the BIOS and does not require special hardware. Secure Boot ensures that each component launched during the boot process is digitally signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS.

  • Page 208: Launching The Embedded Uefi Shell

    Launching the Embedded UEFI Shell Launching the Embedded UEFI Shell Use the Embedded UEFI Shell option to launch the Embedded UEFI Shell. The Embedded UEFI Shell is a preboot command-line environment for scripting and running UEFI applications, including UEFI boot loaders. The Shell also provides CLI-based commands you can use to obtain system information, and to configure and update the system BIOS.

  • Page 209: Hpe Smart Storage Administrator

    HPE Smart Storage Administrator HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format.

  • Page 210: Hpe Infosight For Servers

    HPE InfoSight for servers HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface. HPE InfoSight for servers: Combines the machine learning and predictive analytics of HPE InfoSight with the health and performance monitoring of Active Health System (AHS) and HPE iLO to optimize performance and predict and prevent problems Provides automatic collection and analysis of the sensor and telemetry data from AHS to derive insights from the behaviors of the install base to provide recommendations to resolve problems and improve performance...

  • Page 211: Usb Support

    USB support USB support Hewlett Packard Enterprise Gen10 and Gen10 Plus servers support all USB operating speeds depending on the device that is connected to the server. USB support...

  • Page 212: External Usb Functionality

    External USB functionality External USB functionality Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures. For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities. External USB functionality...

  • Page 213: Redundant Rom Support

    Redundant ROM support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.

  • Page 214: Safety And Security Benefits

    Safety and security benefits Safety and security benefits When you flash the system ROM, the flashing mechanism writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.

  • Page 215: Keeping The System Current

    Keeping the system current Keeping the system current Keeping the system current...

  • Page 216: Updating Firmware Or System Rom

    Updating firmware or system ROM Updating firmware or system ROM To update firmware or system ROM, use one of the following methods: The Firmware Update option in the System Utilities. The fwupdate command in the Embedded UEFI Shell. Service Pack for ProLiant (SPP) HPE online flash components Moonshot Component Pack Updating firmware or system ROM...

  • Page 217: Service Pack For Proliant

    Service Pack for ProLiant Service Pack for ProLiant SPP is a systems software and firmware solution delivered as a single ISO file download. This solution uses SUM as the deployment tool and is tested and supports HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure. SPP, along with SUM and SUT, provides Smart Update system maintenance tools that systematically update HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure.

  • Page 218: Introduction To Smart Update Manager

    Introduction to Smart Update Manager Introduction to Smart Update Manager SUM is an innovative tool for maintaining and updating the firmware, drivers, and system software of HPE ProLiant, HPE BladeSystem, HPE Synergy, HPE Superdome Flex servers, and HPE Apollo servers, infrastructure, and associated options. SUM identifies associated nodes you can update at the same time to avoid interdependency issues.

  • Page 219: Integrated Smart Update Tools

    Integrated Smart Update Tools Integrated Smart Update Tools Integrated Smart Update Tools (SUT) is the smart update solution for performing online firmware and driver updates. SUT is used with iLO 4, iLO 5, and with update solutions (management appliances such as iLO Amplifier Pack or HPE OneView and Smart Update Manager to stage, install, and activate firmware and driver updates.

  • Page 220: Updating Firmware From The System Utilities

    Updating firmware from the System Utilities Updating firmware from the System Utilities Use the Firmware Updates option to update firmware components in the system, including the system BIOS, NICs, and storage cards. Procedure Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center. 2.

  • Page 221: Updating The Firmware From The Uefi Embedded Shell

    Updating the firmware from the UEFI Embedded Shell Updating the firmware from the UEFI Embedded Shell Procedure Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc). 2. Copy the binary file to a USB media or iLO virtual media. 3.

  • Page 222: Online Flash Components

    Online Flash components Online Flash components This component provides updated system firmware that can be installed directly on supported operating systems. Additionally, when used in conjunction with SUM, this Smart Component allows the user to update firmware on remote servers from a central location. This remote deployment capability eliminates the need for the user to be physically present at the server to perform a firmware update.

  • Page 223: Drivers

    Drivers Drivers IMPORTANT: Always perform a backup before installing or updating device drivers. IMPORTANT: Update drivers using any of the following Smart Update Solutions Smart Update Solutions: Download the latest Service Pack for ProLiant (includes Smart Update Manager) Create a custom SPP download Download Smart Update Manager for Linux Download specific drivers To locate the drivers for a server, go to the Hewlett Packard Enterprise Support Center website...

  • Page 224: Software And Firmware

    Software and firmware Software and firmware Update software and firmware before using the server for the first time, unless any installed software or components require an older version. For system software and firmware updates, use one of the following sources: Download the SPP from the Hewlett Packard Enterprise website (https://www.hpe.com/servers/spp/download https://www.hpe.com/servers/spp/download).

  • Page 225: Operating System Version Support

    Operating system version support Operating system version support For information about specific versions of a supported operating system, refer to the operating system support matrix operating system support matrix . Operating system version support...

  • Page 226: Hpe Pointnext Portfolio

    HPE Pointnext Portfolio HPE Pointnext Portfolio HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on-premise experience, informed by public cloud qualities and attributes.

  • Page 227: Proactive Notifications

    Proactive notifications Proactive notifications 30 to 60 days in advance, Hewlett Packard Enterprise sends notifications to subscribed customers on upcoming: Hardware, firmware, and software changes Bulletins Patches Security alerts You can subscribe to proactive notifications on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .

  • Page 228: Troubleshooting

    Troubleshooting Troubleshooting Troubleshooting...

  • Page 229: Nmi Functionality

    NMI functionality NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debugging methods. An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers, and applications.

  • Page 230: Troubleshooting Resources

    Troubleshooting resources Troubleshooting resources Troubleshooting resources are available for HPE Gen10 and Gen10 Plus server products in the following documents: Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance. Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages.

  • Page 231: System Battery Replacement

    System battery replacement System battery replacement System battery replacement...

  • Page 232: System Battery Information

    System battery information System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock. WARNING: WARNING: If this battery is not properly handled, a risk of the fire and burns exists. To reduce the risk of personal injury: Do not attempt to recharge the battery.

  • Page 233: Removing And Replacing The System Battery

    Removing and replacing the system battery Removing and replacing the system battery Prerequisites Prerequisites Before you perform this procedure make sure that you have a flat-bladed, nonconductive tool. Procedure Procedure 1. If installed, remove the front bezel . 2. Power down the server. 3.
  • Page 234 10. Install the access panel . 11. Install the server into the rack . 12. Connect all peripheral cables to the server. 13. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 14.

  • Page 235: Safety, Warranty, And Regulatory Information

    Safety, warranty, and regulatory information Safety, warranty, and regulatory information Safety, warranty, and regulatory information...

  • Page 236: Regulatory Information

    Regulatory information Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council).

  • Page 237: Notices For Eurasian Economic Union

    Notices for Eurasian Economic Union Notices for Eurasian Economic Union Manufacturer and Local Representative Information Manufacturer and Local Representative Information Manufacturer information: Manufacturer information: Hewlett Packard Enterprise, 6280 America Center Drive, San Jose, CA 95002 U.S. Local representative information Russian: Local representative information Russian: Russia Russia...

  • Page 238: Turkey Rohs Material Content Declaration

    Turkey RoHS material content declaration Turkey RoHS material content declaration Türkiye Cumhuriyeti: AEEE Yönetmeliğine Uygundur Turkey RoHS material content declaration...

  • Page 239: Ukraine Rohs Material Content Declaration

    Ukraine RoHS material content declaration Ukraine RoHS material content declaration Ukraine RoHS material content declaration...

  • Page 240: Gs Gloss Declaration

    GS Gloss declaration GS Gloss declaration The product is not suitable for use at visual display workplaces according to §2 of the German Ordinance for Work with Visual Display Units. Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der Bildschirmarbeitsverordnung geeignet. GS Gloss declaration...

  • Page 241: Warranty Information

    Warranty information Warranty information To view the warranty information for your product, see the links provided below: HPE ProLiant and IA-32 Servers and Options https://www.hpe.com/support/ProLiantServers-Warranties https://www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise and Cloudline Servers https://www.hpe.com/support/EnterpriseServers-Warranties https://www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products https://www.hpe.com/support/Storage-Warranties https://www.hpe.com/support/Storage-Warranties HPE Networking Products https://www.hpe.com/support/Networking-Warranties https://www.hpe.com/support/Networking-Warranties Warranty information...

  • Page 242: Specifications

    Specifications Specifications For more information on cable, power, environmental, compliance, and general specifications, see the HPE Compute Transceiver and HPE Compute Transceiver and Cable Hardware Matrix. Cable Hardware Matrix Specifications...

  • Page 243: Environmental Specifications

    Environmental specifications Environmental specifications Specifications Specifications Value Value Temperature range* Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) Relative humidity (noncondensing) — Operating 8% to 90% 28°C (82.4°F) maximum wet bulb temperature Nonoperating 5 to 95% 38.7°C (101.7°F) maximum wet bulb temperature...

  • Page 244: Mechanical Specifications

    Mechanical specifications Mechanical specifications Specification Specification Value Value Height 4.32 cm (1.70 in) Depth 38.22 cm (15.05 in) Width 43.46 cm (17.11 in) Weight, maximum 9.46 kg (20.85 lb) Weight, minimum 6.0 kg (13.22 lb) Mechanical specifications...

  • Page 245: Power Supply Specifications

    Power supply specifications Power supply specifications Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the following power supplies: ATX 290 W Non-hot-plug Power Supply (92% efficiency) ATX 290 W Platinum Non-hot-plug Power Supply (94% efficiency) HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800W Flex Slot -48VDC Hot plug Low Halogen Power Supply...

  • Page 246: Atx 290 W Non-Hot-Plug Power Supply (92% Efficiency)

    ATX 290 W Non-hot-plug Power Supply (92% efficiency) ATX 290 W Non-hot-plug Power Supply (92% efficiency) Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 5.5 A Maximum rated input power...

  • Page 247: Atx 290 W Platinum Non-Hot-Plug Power Supply (94% Efficiency)

    ATX 290 W Platinum Non-hot-plug Power Supply (94% efficiency) ATX 290 W Platinum Non-hot-plug Power Supply (94% efficiency) Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 5.5 A Rated input power...

  • Page 248: Hpe 500 W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC...

  • Page 249: Hpe 800W Flex Slot -48Vdc Hot Plug Low Halogen Power Supply

    HPE 800W Flex Slot -48VDC Hot plug Low Halogen Power Supply HPE 800W Flex Slot -48VDC Hot plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage -40 VDC to -72 VDC -48 VDC Rated input current 24 A at -40 VDC Rated input power (W)

  • Page 250: Websites

    For additional websites, see Support and other resources. Product websites Product websites HPE ProLiant DL20 Gen10 Server https://www.hpe.com/servers/dl20-gen10 https://www.hpe.com/servers/dl20-gen10 HPE ProLiant DL20 Gen10 Server support page https://www.hpe.com/support/dl20gen10 https://www.hpe.com/support/dl20gen10 HPE ProLiant DL20 Gen10 Server user documents https://www.hpe.com/info/dl20gen10-docs https://www.hpe.com/info/dl20gen10-docs Websites...

  • Page 251: Support And Other Resources

    Support and other resources Support and other resources Support and other resources...

  • Page 252: Accessing Hewlett Packard Enterprise Support

    Accessing Hewlett Packard Enterprise Support Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance https://www.hpe.com/info/assistance To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc Information to collect Information to collect...

  • Page 253: Clearcare Technical Support

    ClearCARE technical support ClearCARE technical support Support for ClearOS and ClearVM is not provided by Hewlett Packard Enterprise. Support for ClearOS and ClearVM is purchased and delivered by ClearCenter. You can purchase single support incidents by submitting a support ticket to ClearCenter, or you can purchase a Bronze, Silver, Gold, or Platinum ClearCARE subscription.

  • Page 254: Accessing Updates

    Accessing updates Accessing updates Some software products provide a mechanism for accessing software updates through the product interface. Review your product documentation to identify the recommended software update method. To download product updates: Hewlett Packard Enterprise Support Center https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc Hewlett Packard Enterprise Support Center: Software downloads https://www.hpe.com/support/downloads https://www.hpe.com/support/downloads...

  • Page 255: Customer Self Repair

    Customer self repair Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by CSR.

  • Page 256: Remote Support

    Remote support Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product.

  • Page 257: Documentation Feedback

    Documentation feedback Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments.

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